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DoorDash breach exposes contact info for customers and workers

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DoorDash breach exposes contact info for customers and workers

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DoorDash confirmed a data breach that exposed personal details for a mix of customers, delivery workers and merchants. The stolen information included names, email addresses, phone numbers and physical addresses. The company said it has no evidence of fraud tied to the breach so far, but the event still raises concerns for anyone who uses the service.

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DoorDash says an employee fell for a social engineering scam that let an unauthorized party access basic contact information. (DoorDash)

How the DoorDash breach happened

The company traced the incident back to a social engineering attack. An employee fell for a lure that gave hackers access to DoorDash systems. Once the company spotted the breach, it shut down access, launched an investigation and notified law enforcement. DoorDash also directly notified users where required.

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The company confirmed the incident exposed names, email addresses, phone numbers and physical addresses for some people in its system. (DoorDash)

Who was affected by the DoorDash breach

DoorDash said the breach impacted a mix of users across its platform. That includes customers, delivery workers and merchants. CyberGuy reached out to DoorDash and a representative provided the following statement to us:

“DoorDash recently identified and shut down a cybersecurity incident in which an unauthorized third party gained access to and took basic contact information for some users whose data is maintained by DoorDash. No sensitive information, such as Social Security numbers or other government-issued identification numbers, driver’s license information, or bank or payment card information, was accessed. The information accessed varied by individual and was limited to names, phone numbers, email addresses, and physical addresses. We have deployed enhanced security measures, implemented additional employee training, and engaged an external cybersecurity firm to support our ongoing investigation. For more information, please visit our Help Center.”

LOOKING FOR A CHEAP CHEESEBURGER? 10 AMERICAN CITIES THAT DELIVER THE BEST MEAL DEALS

If you received an alert from the company, take steps to protect your information. If you use the app but did not get a notice, you should still follow the safety tips below because exposed contact information can lead to scams long after a breach.

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DoorDash says no sensitive information was accessed and investigators found no signs of fraud or identity theft tied to the breach. (DoorDash)

How to protect yourself after the DoorDash breach

Even though payment data stayed protected, exposed contact details can still open the door to scams. You can lower your risk with a few smart steps that keep your information safer online.

1) Watch for phishing attempts

Scammers move fast after a breach. They often send fake alerts that look like real DoorDash messages. These emails or texts may claim you need to verify your account or update your payment details. Delete any message that asks for personal information or urges you to click a link. When in doubt, go straight to the official app instead of trusting a message.

2) Use a data removal service

Data brokers collect and resell personal details that scammers often exploit. A data removal service works to pull your information off those sites. This limits your exposure and makes it harder for criminals to target you. It is one of the easiest long-term steps you can take to protect your privacy.

IS YOUR PHONE HACKED? HOW TO TELL AND WHAT TO DO

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While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap, and neither is your privacy. These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you.

Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com.

Get a free scan to find out if your personal information is already out on the web: Cyberguy.com.

3) Use strong passwords and a password manager

Stronger passwords give you better protection. Create unique passwords for every account so one breach cannot unlock your digital life. A password manager makes this easier by generating secure passwords and storing them safely. It also autofills them, so you spend less time typing.

Next, see if your email has been exposed in past breaches. Our No. 1 password manager (see Cyberguy.com) pick includes a built-in breach scanner that checks whether your email address or passwords have appeared in known leaks. If you discover a match, immediately change any reused passwords and secure those accounts with new, unique credentials. 

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Check out the best expert-reviewed password managers of 2025 at Cyberguy.com.

4) Turn on multi-factor authentication

Multi-factor authentication (MFA) adds a simple barrier that blocks most break-in attempts. When you turn it on, you confirm each login with a code or app prompt. This keeps your account safe even if someone learns your password. Most major apps let you enable this setting in the Security section.

5) Use strong antivirus protection

Strong antivirus software shields you from malicious links and downloads. It scans files in real time and warns you when something looks dangerous. This gives you an extra layer of defense against phishing attempts that try to install malware.

The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe.

Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com

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6) Review your account activity

It helps to check your DoorDash account for anything unusual. Look at your order history, saved addresses and payment methods. If something looks off, update your password and contact DoorDash support right away. Quick action can stop a small issue from turning into a bigger problem. 

Kurt’s key takeaways

A breach like this reminds us how quickly cybercriminals can exploit a single mistake. DoorDash moved fast to cut off access and confirm the damage, but exposed contact information can still create risks. Staying alert and using basic security habits can help you avoid trouble.

What concerns you most about companies holding your personal information, and how would you like them to handle incidents like this? Let us know by writing to us at Cyberguy.com

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Get my best tech tips, urgent security alerts, and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter.

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Copyright 2025 CyberGuy.com.  All rights reserved.

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Android 17’s new foldable gaming mode could make flippy phones more fun

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Android 17’s new foldable gaming mode could make flippy phones more fun

Android 17 is getting a dedicated gaming mode for foldables that will put a virtual gamepad with touch controls on half of your screen to theoretically make it easier to play games.

With foldable gaming mode, which is set to launch in the coming months, the virtual controller emulates physical button presses at a system level and is designed to work “with any game that supports physical controllers,” says Google’s Mishaal Rahman on Reddit. For the actual inputs, the virtual controller will have a D-pad; left and right virtual sticks; A, B, X, and Y buttons; L1, L2, L3; R1, R2, and R3; and a start button. And you’ll be able to configure the gamepad in several ways, such as keeping the virtual joysticks inline or staggered from each other, scaling the size of the buttons, and toggling haptics on or off.

Turning on the mode “is as simple as unfolding your device, either before or after launching a compatible game,” Rahman says. You can also choose to hide the gamepad, and if you connect a physical controller, the virtual gamepad will turn off on its own.

“Android allows you to play a wide variety of games on the go,” says Rahman. “While touch controls work incredibly well for many titles, certain games are better enjoyed with physical gamepads. The problem is that carrying a Bluetooth controller or a snap-on gamepad with you everywhere isn’t always convenient. We want to bridge that gap, and we’re addressing it with a new feature in the Android 17 platform release that’s specifically tailored for foldable devices.”

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Debt collection letter for debt you don’t owe? What to do now

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Debt collection letter for debt you don’t owe? What to do now

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A letter arrives about a debt you don’t remember, from a company you’ve never dealt with, for an account you never opened. For a growing number of people, that notice is how they first learn someone used their identity.

Complaints to the Consumer Financial Protection Bureau (CFPB) about attempts to collect a debt not owed rose about 115% above their prior two-year average in 2025, and many of those consumers reported balances they didn’t recognize and suspected identity theft.

Before you panic or pay, it helps to understand why these letters show up and what rights you have.

WHY LAST YEAR’S BREACH IS THIS YEAR’S IDENTITY FRAUD

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A collection letter for a debt you do not recognize can be the first sign that someone used your identity. (John Carl D’Annibale /Albany Times Union via Getty Images)

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Why debt collectors contact you about a debt you do not owe

When a charged-off account is sold to a collection agency, the agency receives the original creditor’s application file, including whatever identifiers were used to open it. That contact information is often 90 to 180 days out of date by the time the account changes hands.

HOW SCAMMERS BUILD A PROFILE ON YOU USING DATA BROKERS

Before the first call, the agency runs skip tracing: matching a name, Social Security number (SSN) and past addresses against public records, postal change-of-address data, property and utility records and data-broker files to find the current person behind the account. At bulk volume, each lookup costs the agency pennies.

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The agency then contacts you directly, by phone or mail, whether or not you have looked at your credit file.

How fake debt can start with identity theft

The account behind the notice may have been opened with your information pulled from breaches and resold, then approved by an automated check that matched the data to an existing file without confirming that the applicant was you. Opening a new account is the leading form of attempted identity misuse reported to the Identity Theft Resource Center (ITRC), which counted it more often than takeovers of accounts people already held. What happens after is less understood.

10 SIGNS YOUR PERSONAL DATA IS BEING SOLD ONLINE

Charged-off debts, including fraudulent ones, are sold in bulk portfolios for pennies on the dollar, often with thin supporting paperwork. One fraudulent balance can be sold and resold across several agencies. A debt you dispute and clear with one collector can be repackaged and reappear with another months later.

With medical debt, a bill can sometimes move toward collections before you see every explanation of benefits, insurance update or corrected statement. That is why you should contact the provider and your insurer before paying a collector.

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What debt collectors legally have to tell you

Federal law gives you a defined response, and the clock starts at first contact. Under the CFPB’s Regulation F, a collector must send a validation notice describing the debt and your rights in, or within five days of, its first communication with you.

5 MYTHS ABOUT IDENTITY THEFT THAT PUT YOUR DATA AT RISK

You have 30 days from receiving that notice to dispute the debt in writing under the Fair Debt Collection Practices Act (FDCPA). Dispute inside that window, and the collector must stop collecting until it verifies the debt.

One important note: the FDCPA generally covers third-party debt collectors, not every original creditor. However, credit reporting laws, identity theft protections and state laws may still give you rights.

If the debt came from identity theft, send the collector an FTC Identity Theft Report from IdentityTheft.gov. Also, tell the collector in writing that you dispute the debt, that it resulted from identity theft and that you want it to stop reporting the account to the credit bureaus.

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IS YOUR SOCIAL SECURITY NUMBER AT RISK? SIGNS SOMEONE MIGHT BE STEALING IT

Ask Equifax, Experian and TransUnion for a block under Section 605B of the Fair Credit Reporting Act (FCRA).

With a valid identity theft report and proof of your identity, the bureaus must block the fraudulent item within four business days. A block is harder to reverse than an ordinary dispute, which counts when the same debt can be resold.

The CFPB has said it may expand the meaning of identity theft under Regulation V to cover “coerced debt,” money run up in someone’s name without their consent, including in domestic and elder abuse cases.

What to do before you pay a debt collector

Before you send money or confirm any personal details, slow down and make the collector prove the debt belongs to you.

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1) Ask for proof in writing

Do not pay, promise to pay or give out more personal information during the first call. Ask for the validation notice in writing and save every letter, voicemail and call log. Then send a written dispute within 30 days.

Fake debts can start with stolen personal information and then move from one collection agency to another. (PixelsEffect/Getty Images)

 

2) File an identity theft report if the debt looks fake

If you believe identity theft caused the account, create an FTC Identity Theft Report at IdentityTheft.gov. Send copies to the collector, the original creditor and all three credit bureaus. Also, place a fraud alert or credit freeze with Equifax, Experian and TransUnion, so it becomes harder for someone to open another account in your name.

3) Check medical bills before paying a collector

With medical debt, contact the provider and your insurer before paying a collector. Ask for an itemized bill and an explanation of benefits. A medical bill can end up in collections while paperwork, insurance reviews or billing disputes are still catching up.

4) Respond quickly if a collector sues you

If a collector sues you, do not ignore the papers. Respond by the court deadline or contact a consumer law attorney or legal aid group. Even a debt you do not owe can create bigger problems if you miss a court deadline.

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Why early fraud alerts can save you money

Once a fraudulent account charges off and sells, cleanup gets harder. You may need to dispute the debt with the collector, the original lender and all three credit bureaus. If someone resells the debt, the same problem can come back months later.

YOU HAVE A CREDIT FREEZE. IT STILL ISN’T ENOUGH

Credit monitoring can help you spot a new account or hard inquiry before the debt reaches collections. That gives you time to contact the lender, dispute the account and freeze your credit sooner.

No service can prevent every account opened in your name. However, three-bureau credit monitoring can alert you when lenders report new accounts or hard inquiries. That can help you act before a collections notice arrives or a lender denies you credit.

See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.

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Kurt’s key takeaways

A collection letter for an unfamiliar debt deserves a closer look. It may mean someone opened an account in your name. Do not pay just to stop the calls. Ask for written validation and dispute the debt fast. If someone misused your information, file an FTC Identity Theft Report. Then freeze your credit and check all three credit reports. Early alerts can help you catch fraud before collections begin. That can save you money, time and stress.

Have you ever gotten a collection letter or call for a debt you knew you did not owe, and what did you do first? Let us know by writing to us at CyberGuy.com.

Before paying a collector, ask for written proof, dispute the debt and file an FTC Identity Theft Report if fraud is involved. (Daniel de la Hoz/Getty Images)

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Here’s a bunch of Prime Day deals on keyboards, mice, and other peripherals we like

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Here’s a bunch of Prime Day deals on keyboards, mice, and other peripherals we like

RAMageddon has come for computers. The price of memory chips, hard drives, and solid state storage has skyrocketed. That’s led to price increases on desktop and laptop RAM, SSDs, spinning hard drives, and pretty much everything that uses any of those things. Consoles are more expensive. Desktops are more expensive. Laptops are more expensive. Tablets and phones are more expensive. Even MacBooks, which started out expensive but then started looking like a pretty good deal, just got more expensive.

All that sucks. But if (if) there’s a silver lining, it’s that most of the stuff you plug into a computer — keyboards, mice, webcams, monitors, and so forth — isn’t getting bananas expensive. Actually, there are some good deals out there.

Great keyboards on the cheap

Hot deals on mice in your area

Monitors to watch (get it?)

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Cases and stands, hubs and docks, and other stuff

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