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China’s robot-run hotel opens to public in 2027

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China’s robot-run hotel opens to public in 2027

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Pudu Robotics has announced what it calls the first “full-scenario robot-serviced hotel.” The project will use robots across the entire guest experience, from reception and room service to cleaning, food preparation and guest support.

The hotel is set to open in 2027, with trial rooms and robot-powered services expected to begin in late 2026. Early guests will be able to try robot check-in and autonomous in-room delivery before the full launch.

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COULD THE NEXT CHINESE THREAT WALK INTO YOUR KITCHEN ON TWO BATTERY-POWERED LEGS?

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Pudu Robotics says its robot-run hotel will use AI-powered machines across check-in, room service, cleaning and guest support. (Pudu Robotics)

Where the robot-run hotel will be located

The hotel will sit on West Artificial Island, a man-made island tied to the Shenzhen-Zhongshan Link in Guangdong Province. That cross-sea bridge and tunnel project is one of the Pearl River Delta’s biggest transportation projects.

The location feels fitting. Shenzhen already has a reputation as one of China’s major technology hubs. Room-service delivery robots are already common in hotels across many large Chinese cities.

However, this project goes much further. Instead of adding a few robots to assist hotel staff, Pudu wants to create a connected robot service system that can handle the entire guest experience.

What robots will do inside the hotel

The planned hotel will include 44 high-end rooms, a restaurant, a gym and other guest spaces. Robots will take on roles across the property, including reception, room service, cleaning, food preparation and guest support.

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That means you could check in with a robot, have luggage delivered by a robot and order drinks from your phone without calling the front desk. Then, cleaning robots would handle waste detection and room upkeep using AI.

Pudu says its robots will work from one shared intelligence framework. In other words, different machines will handle different jobs while staying connected through the same software system.

The robot staff behind the scenes

Pudu’s FlashBot will run an intelligent vending system, allowing guests to order drink deliveries by smartphone. The PUDU T300 will move luggage from the lobby to rooms.

Meanwhile, the PUDU CC1 Pro and PUDU MT1 cleaning robots will handle cleaning tasks using AI waste-detection technology.

At the Shenzhen launch event, BellaBot Pro served coffee while KettyBot Pro delivered refreshments and snacks. That kind of robotic service may still surprise many travelers. In Shenzhen, though, it already fits into a broader tech culture where robot baristas and drone food delivery are becoming more visible.

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HUMANOID ROBOTS WORK NONSTOP IN PACKAGE TEST

Guests will be able to try robot check-in and autonomous in-room delivery during the hotel’s first public trial in late 2026. (Pudu Robotics)

How AI will run the hotel experience

The hotel will rely on PuduFM 1.0, the company’s embodied intelligence foundation model. It will also use PuduAgent to manage intelligent operations across the hotel.

“This partnership represents an important step toward large-scale deployment of embodied intelligence in premium hospitality environments,” said Cong Guo, co-founder and CTO of Pudu Robotics.

He also said the project gives the company a chance to explore new service models where AI and robotics work together to deliver connected service experiences.

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That may sound ambitious, yet the rollout will be gradual. The first public trial is expected in late 2026. A broader hotel opening is planned for 2027.

Why China is moving fast with robot hospitality

China has already embraced service robots in hotels, restaurants, airports and public spaces. The robot-run hotel takes that trend into a more advanced phase.

Shenzhen Culture & Tourism Industry Development will work with Pudu Robotics to turn West Artificial Island into a robotics and technology destination. The hotel is only one part of that larger plan.

Over the next four years, the island is expected to add more robotics across tourism and hospitality. That could turn the area into a testing ground for how travelers react when robots handle nearly every service touchpoint.

The hotel is planned as a connected robot service system where different machines handle luggage, deliveries, cleaning and hospitality tasks. (Pudu Robotics)

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What this means for you

If this hotel works well, it could change what you expect from travel in the future. Faster check-in, automated deliveries and round-the-clock service may sound convenient, especially when you arrive late or need something quickly.

However, there is another side to this. A robot-run hotel also raises questions about jobs, privacy, safety and what kind of hospitality guests actually want.

Some travelers may love the speed and efficiency. Others may miss the warmth of a person who can read the room, handle a strange request or help when something goes wrong.

That is where this project becomes important. It may show whether people are ready for hotels where AI handles the stay from start to finish.

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Kurt’s key takeaways

China’s first robot-run hotel feels like a major test of how far hospitality automation can go. We have already seen delivery robots roll through hotel hallways. Yet this project puts robots at the center of the entire stay. The convenience could be impressive. You could check in, order drinks, receive luggage and get room support without waiting on a busy front desk. For travelers who value speed, that may feel like a win. Still, hospitality has always been about more than efficiency. A great hotel stay often comes from small human moments. A kind greeting, a helpful suggestion or a quick fix when something goes sideways can make a trip feel easier.

If a robot-run hotel can give you faster service, would you miss the human touch or happily skip the front desk altogether? Let us know by writing to us at CyberGuy.com.

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Technology

Xbox is a disaster

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Xbox is a disaster

This is The Stepback, a weekly newsletter breaking down one essential story from the tech world. For more on the bleak state of the video game industry, follow Andrew Webster. The Stepback arrives in our subscribers’ inboxes on Sunday at 8AM ET. Opt in for The Stepback here.

Microsoft closed out Summer Game Fest with a bang. The company’s annual June showcase was packed with crowd-pleasers: Halo, Gears of War, Fable, a translucent Xbox, and even some pleasant surprises like new Persona and Crazy Taxi games. It was the kind of event that harkened back to the boisterous days of E3, when the industry was in a healthier place and game reveals were cultural events.

Just three days after the showcase, new Xbox CEO Asha Sharma warned of a “reset” at Microsoft’s gaming division, which would require “making hard choices.” The weeks that followed were filled with reports of impending layoffs, studio closures, and game cancellations. Ninja Theory is reportedly one of the studios on the chopping block, despite having just revealed a new game at SGF. If all this comes to pass, Xbox will be a shell of its former self.

After muscling its way into the console space nearly 25 years ago, Microsoft’s gaming division is at its lowest point ever. And the fallout from some disastrous decisions is going to get very ugly in the coming weeks and months.

It wasn’t always this way. With the arrival of the original Xbox in 2001, Microsoft seemed poised to be a viable contender in the space, with all of its resources helping it play catch-up with the likes of Sony and Nintendo. Major exclusives like Halo and a prescient foray into online play through Xbox Live helped to solidify this position for a time. But Microsoft flubbed the launch of the Xbox One in 2013 with an ill-fated push into non-gaming features like TV, and the brand has never really recovered. With the oft-confusing Xbox Series X / S generation, the company only fell further behind.

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There are many reasons for this, but arguably the most damning was Microsoft’s extremely expensive push into subscription services. On paper it made some sense: Streaming services like Netflix were upending the film and TV landscape, so maybe the same could happen for gaming. Microsoft made some absolutely gigantic bets on this unproven future, spending billions of dollars to acquire studios and publishers in an attempt to build out a large library of content for Game Pass that would lure subscribers.

And while Game Pass proved popular initially, it ultimately plateaued, which meant that Microsoft spent all of that money on a business that didn’t grow anywhere near as large as it expected. (The service currently has around 30 million subscribers, while Microsoft had hoped to hit 100 million by 2030.) This misguided play also coincided with the “This is an Xbox” marketing campaign, which suggested that Xbox wasn’t a single console but rather a suite of Game Pass-capable devices, leading to even more confusion around the brand.

Just how bad are things? As Sharma and Xbox’s chief content officer Matt Booty wrote in the “reset” memo, “Excluding Activision Blizzard King, over the past five years, we have spent over $20 billion on ongoing investments in our content, platform, and hardware subsidy, but our annual revenue has declined nearly half a billion during that time. Going forward, this cannot continue.” The Activision deal, meanwhile, cost $68.7 billion. The company spent all of that money just to make it even less clear what an Xbox is.

This past February, there was a major shake-up at the Xbox division. Former boss Phil Spencer, who oversaw the brand through the Game Pass push and its many costly acquisitions, retired, while former president and COO Sarah Bond left the company. Despite some uncertainty around her lack of experience in the world of gaming — her prior role at Microsoft was head of the CoreAI division — Sharma’s early days provided some cause for optimism. She appeared willing to listen to fans on things like backward compatibility and exclusives, scrapped the unpopular Microsoft Gaming branding in favor of just Xbox, and moved the brand away from controversial AI features. She also made some strange and superficial changes, like restyling Xbox as XBOX.

But it’s clear the issues at Xbox run much deeper than a simple name change can fix. Sharma inherited a business that spent colossal amounts of money and had little to show for it, and now the bill is coming due. What makes this especially tragic is the sheer pedigree of the game studios that are being impacted. My colleague Tom Warren reported that Microsoft was mulling over closing at least five studios, which includes the likes of Arkane — best known for the wildly influential Dishonored series — and Double Fine Productions, a beloved team behind cult hits like Psychonauts, and more recently Keeper and Kiln. That’s multiple teams filled with talented individuals responsible for some of the most notable games ever made. Now they’re being discarded because of poor decisions they had no part in.

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But even amid this apocalyptic landscape, Xbox’s issues feel particularly existential. Its hardware and subscription businesses are both faltering, and now it’s decimating its game development teams as well. Tom reported that the impending layoffs are expected to start next week, and it’s not clear yet just how widespread they will be. Part of the uncertainty is that we don’t know exactly what will happen to these studios; some may be hit with layoffs, some may be closed entirely, and some may be spun off as independent entities.

Whatever happens, though, Xbox will look drastically different once it’s all over. And given the dire state of console gaming, these might not even be the last changes for Microsoft’s gaming division.

  • Sharma has done a lot of work to clean up the messaging around Xbox, but plenty of confusion remains, particularly when it comes to the company’s console exclusivity strategy.
  • At the same time the Xbox is struggling, a new player is entering the space, as Valve launches the console-like Steam Machine.
  • As always, Nintendo largely operates in its own parallel universe that has allowed it to largely weather the current storm.
  • Bloomberg’s Jason Schreier has done some excellent reporting on the turmoil at Xbox, and has also helpfully condensed everything into a video on his YouTube channel.
  • Matthew Ball is Xbox’s new strategy officer, and in an interview with The Game Business he explained how the brand is thinking about the next console, currently codenamed “Project Helix.”
  • Speaking of execs, Booty talked to Game Informer following the SGF showcase to try and explain Xbox’s ever-changing strategy around exclusives, saying that “We want there to be a reason to believe and a reason to buy Xbox.”
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NASA launched an emergency mission to stop the Swift Observatory from crashing to Earth

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NASA launched an emergency mission to stop the Swift Observatory from crashing to Earth

The Swift Observatory was launched in 2004, but recent solar storms have pushed its orbit lower, and it’s in danger of burning up in Earth’s atmosphere as soon as this year. To try and stave off its demise, NASA has enlisted Katalyst Space Technologies. The company’s Link spacecraft launched Friday with the goal of intercepting Swift, which has no propulsion system, and boosting its orbit back to its original position. Right now, Swift is circling at an altitude of 224 miles, and Link is aiming to raise that by about 150 miles.

Using a three-armed spacecraft to lift a satellite 150 miles higher into orbit is challenging enough, but the speed with which Katalyst pulled the mission together makes it even more impressive. NASA required the company to rush the job because Swift would be too low to save by October. $30 million and nine months later, help is on the way for the $500 million Swift.

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Technology

Flatbush Zombies’ Erick the Architect misses his BlackBerry keyboard

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Flatbush Zombies’ Erick the Architect misses his BlackBerry keyboard

Erick the Architect is a founding member of, and the primary producer for, the legendary Flatbush Zombies. He’s toured the world, performed on Kimmel and Fallon, played Coachella, and collaborated with everyone from Joey Bada$$ and the Rza to James Blake and hardcore punk band Trash Talk. But perhaps the most unexpected collab was with Apple, when Erick popped up following Tim Cook’s final WWDC presentation to rap about apps. That was just a precursor to him dropping his new disco and reggae-tinged single, “No Doubt (I’m In Love).”

The new track, produced by Yeti Beats and Federico Vindver, is definitely a shift in tone from the darker, grittier, more boom-bap-grounded sounds Erick is known for. But that’s part of what makes it so compelling. Erick is still looking to experiment and expand his palette this deep into his career. That sense of adventure doesn’t stop him from getting a bit nostalgic for physical phone keyboards and the GameCube, though. It also turns out that Erick was one of just a handful of unfortunate souls who spent their hard-earned money on the Nokia N-Gage.

What is your most indispensable tool?

A moleskine book and a pen.

What is the first app you install on a new phone or computer?

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I usually go for Dropbox first so I can pull up the thousands of files I have stored floating around on the internet somewhere.

What is one thing you wish you could change about your phone?

I miss typing on my phone with a physical keyboard like I used to do using a BlackBerry.

What sites do you have pinned to your tab bar?

ESPN, Behance, MyFonts, Fanatics, Topps, eBay, Discord, UPS, FedEx, Whatnot, Plex

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How many tabs do you have open right now?

What is your happy place online?

Uh… the screen that says “Your order has been placed” when you buy something online

What is your favorite gadget you’ve ever owned?

Which was the most disappointing?

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What game do you have the fondest memories of?

Resident Evil 4 for GameCube. I played this game so many times until my eyes were bloodshot red, and my fondest memory was the huge TV that I played it on. The TVs back then were so big they were actually pieces of furniture. When it came time to move it, you needed like four people to lift up those big tube TVs. Anyhow, I love that game, and I think I’m probably one of the best people at it!

Which tech trend do you wish would go away?

I’m not really a fan of virtual reality and putting things over my eyes to augment my reality… sorry to anyone who is obsessed with those things!

What is one thing you wish you had created?

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I wish I had created the song “Bohemian Rhapsody.” It’s such a ridiculous song in the most beautiful way. I can’t compare it to any other piece of music. If I did, I’d have to reference a ton of different songs to make this one. I think if I were the creator of it, people would have no idea what song to expect from me, and that’s pretty cool.

What creation are you most proud of?

If I had a child, my answer would be that — but since I don’t, I would have to say the project I released in 2011 called “Almost Remembered.” It was the catalyst for all of the music I eventually learned how to create, and it gave me the confidence to continue to pursue being a producer and artist. I considered myself an amateur back then, but it was the most creative I’ve felt to date in terms of experimenting with new sounds.

Which are you least proud of?

I don’t want anyone to google the name of the thing I am least proud of hahaha

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What’s the best piece of advice you’ve ever received?

My mom told me that everybody has a season, and although it may not be your season now… You have to consider that when it is, that season may last forever. Be patient and wait on it.

What is your current obsession?

What do you do when you need to focus?

Turn my phone off or pretend I don’t have one anymore.

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What do you do when you’re feeling stuck?

Again, turn my phone off or pretend I don’t have one anymore.

When was the last time you went somewhere without your phone?

I take walks without my phone all the time, and I use my digital audio player that isn’t connected to the internet whatsoever. I can focus on the music entirely and not be distracted by incoming texts, emails, or social media.

What’s the last piece of physical media you bought?

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I bought a bunch of records at VinylCon! a couple of months ago, and I’ve been collecting Absolute Batman and Invincible comics.

What do you think is worth splurging on?

Food and anything you like to collect.

What would the tagline for your biopic be?

“The man with too much on his mind.”

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What’s the last GIF or meme you used?

No arguments.
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