Technology

Adobe overhauls Frame.io to make it a little more Trello-like

Published

2 years ago

April 9, 2024

Adobe overhauls Frame.io to make it a little more Trello-like

Adobe has introduced the latest version of Frame.io, overhauling the cloud-based media collaboration service with oodles of new workflow and tagging capabilities that make it easier for creatives to manage their entire projects on the platform. Initially launching in beta, Frame.io V4 starts rolling out to Free and Pro customers today on web, iPhone, and iPad, with a launch for Team and Enterprise users expected “later this year.”

The easiest way to explain the update is that Frame.io now feels more like a workflow management tool (such as Trello, Asana, or Monday) than just something used for reviewing and approving media assets. Not only could that prevent users from needing multiple applications to fully manage their projects, but it also brings Frame.io more in line with rival offerings like Iconik.

The most notable addition is the metadata framework, which allows users to tag, view, and organize their media more flexibly using customizable data fields. For example, users can now tag assets with custom statuses like “delivered” or “needs revision” or label them with due dates or whoever is assigned to work on them, making it easier to filter and track progress.

Click the image for a closer look at Frame.io’s new metadata tagging system, which allows custom information to be embedded into asset files.

Image: Adobe / Frame.io

This new metadata framework builds into other features like Collections, which allow users to create views that track groups of specific fields. That means you can create a view that shows every asset tagged as “needs review” with the same due date for example. And these Collections can then be copied and shared to create slightly different views with additional filters without interfering with the original group view.

The reviewing and approval process has also been updated with features that allow users to leave more detailed or expressive feedback on files. Comments can now be anchored to specific locations on media files to precisely highlight areas that need attention. Comments also support attachments, emoji reactions, and hashtags for tracking and indexing feedback.

The new comment system allows for more detailed feedback and quick responses via emoji reactions.

Image: Adobe / Frame.io

Almost every aspect of the platform has been improved with new quality-of-life features, from a new panel system that gives users more control over their workspace layouts to the fully rebuilt asset grid that reduces loading times across files, folders, and version stacks. You can read all the details about what’s new in V4 on Frame.io’s blog announcement.

Technology

TikTok ban: all the news on the app’s shutdown and return in the US

Published

11 hours ago

December 18, 2025

Press Room

TikTok ban: all the news on the app’s shutdown and return in the US

After briefly going dark in the US to comply with the divest-or-ban law targeting ByteDance that went into effect on January 19th, TikTok quickly came back online. It eventually reappeared in the App Store and Google Play as negotiations between the US and China continued, and Donald Trump continued to sign extensions directing officials not to apply the law’s penalties.

Finally, in mid-December, TikTok CEO Shou Zi Chew told employees that the agreements to create TikTok USDS Joint Venture LLC, which includes Oracle, Silver Lake, and MGX as part owners, have been signed, and the deal is expected to close on January 22nd, 2026. His letter said that for users in the US, the new joint venture will oversee data protection, the security of a newly-retrained algorithm, content moderation, and the deployment of the US app and platform.

Read on for all the latest news on the TikTok ban law in the US.

Technology

Secret phrases to get you past AI bot customer service

Published

11 hours ago

December 18, 2025

Press Room

Secret phrases to get you past AI bot customer service

NEWYou can now listen to Fox News articles!

You’re gonna love me for this.

Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice answers and drops you into an endless loop of menus and misunderstood prompts. Now what?

That’s not an accident. Many companies use what insiders call “frustration AI.” The system is specifically designed to exhaust you until you hang up and walk away.

Not today. (Get more tips like this at GetKim.com)

FOX NEWS POLL: VOTERS SAY GO SLOW ON AI DEVELOPMENT — BUT DON’T KNOW WHO SHOULD STEER

Here are a few ways to bypass “frustration” AI bots. (Sebastian Kahnert/picture alliance via Getty Images)

Use the magic words

You want a human. For starters, don’t explain your issue. That’s the trap. You need words the AI has been programmed to treat differently.

Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer retention team. Saying you’re returning a call signals an existing issue the bot cannot track. I used that last weekend when my internet went down, and, bam, I had a human.

Power words: When the system starts listing options, clearly say one word: “Supervisor.” If that doesn’t work, say, “I need to file a formal complaint.” Most systems are not programmed to deal with complaints or supervisors. They escalate fast.

Technical bypass: Asked to enter your account number? Press the pound key (#) instead of numbers. Many older systems treat unexpected input as an error and default to a human.

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“Supervisor” is one magic word that can get you a human on the other end of the line. (Neil Godwin/Future via Getty Images)

Go above the bots

If direct commands fail with AI, be a confused human.

The Frustration Act: When the AI bot asks a question, pause. Wait 10 seconds before answering. These systems are built for fast, clean responses. Long pauses often break the flow and send your call to a human.

The Unintelligible Bypass: Stuck in a loop? Act like your phone connection is terrible. Say garbled words or nonsense. After the system says, “I’m having trouble understanding you” three times, many bots automatically transfer you to a live agent.

The Language Barrier Trick: If the company offers multiple languages, choose one that’s not your primary language or does not match your accent. The AI often gives up quickly and routes you to a human trained to handle language issues.

Use these tricks when you need help. You are calling for service, not an AI bot.

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Long pauses and garbled language can also get you referred to a human. (iStock)

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Technology

The latest iPad Air is $400 for the first time and arrives by Christmas

Published

23 hours ago

December 18, 2025

Press Room

The latest iPad Air is 0 for the first time and arrives by Christmas

If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.

$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.