Washington, D.C
7News pushes DC's 911 call center for answers on system disruptions
WASHINGTON (7News) — The Office of Unified Communications (OUC) claims a contractor is responsible for its outage on Friday. That’s when a 5-month-old went into cardiac arrest and later died.
During the outage, dispatch struggled to communicate with first responders.
On Tuesday, no one from the OUC, including its director Heather McGaffin, made themselves available to answer questions. They said their seven-line written response provides all answers. In their response, officials blame a contractor for its issues.
7News went inside the PChange Protective Service, dispatch center. It’s run by former officers Lowell Duckett and Kevin Polistin.
“We have watch commanders with hand landline communication,” Duckett said. “If there’s a system failure there’s a hard wire hardline so she can communicate, our officers are trained to call our system directly.”
RELATED | DC contractor fired after botched update disrupts emergency services
The Office of Unified Communications claimed Monday that a contractor incorrectly installing an update is the reason for its dispatch failure.
A 5-month-old went into cardiac arrest and died while its systems were having issues.
7News questioned the city and OUC for two days straight pushing to find out about its backup systems and plans to make sure the community is still protected even with e technical glitch.
The city and OUC still have not answered those questions and said they will not be providing interviews to address the community’s concerns.
7News also asked why OUC’s director Heather McGaffin has not directly answered questions that we presented from the community after the agency she oversees had technical difficulties on Friday with no response.
Washington, D.C
Why Gov. Kim Reynolds turned down previous request to send National Guard to D.C.
DES MOINES, Iowa (Gray Media Iowa State Capitol Bureau) — One hundred and twenty members of the Iowa National Guard are leaving Friday for Washington, D.C., where they will assist with security measures and America 250 celebrations at the request of the Trump administration.
Reynolds initially said no
Gov. Kim Reynolds said she had previously declined the Trump administration’s request, citing the strain of one of the state’s largest recent deployments.
“They asked earlier, and I said no because we had one of the largest deployments that we’ve had for a long, long time and I just felt that we were stretched pretty thin,” Reynolds said.
Nearly 2,000 Iowa National Guard members had spent a year or more deployed to the Middle East. Those soldiers have since returned home.
Guard members now available following Middle East return
With those troops back, Reynolds said Iowa was in a position to fulfill the president’s request.
“We have them all back. They circled back, especially with everything that’s going on with the 250th uh birthday uh of our country. And so we were able to participate and do our share,” Reynolds said.
Different states have sent National Guard members to Washington, D.C., since last August.
Reynolds said the federal government will pay the costs of Iowa’s deployment to Washington, D.C.
Copyright 2026 Gray Media Iowa State Capitol Bureau. All rights reserved.
Washington, D.C
Metro Red Line Summer Shutdown: Changes to shuttle bus service after concerns
WASHINGTON – Metro riders are seeing changes Thursday morning as WMATA adjusts its shuttle bus system following concerns about long lines and confusion tied to the Red Line summer shutdown.
Express shuttles to North Bethesda will now only pick up on Wisconsin Avenue near the Trader Joe’s. Local shuttles serving Bethesda, Medical Center and Grosvenor have been moved to the Friendship Heights Metro station, while some regular Metrobus routes are picking up on Western Avenue.
Red Line Shuttle Service Updates
• Local shuttle boarding will be relocated to Bus Bay K – the current C83/D96 bus stop on Wisconsin Ave.
• C83 and D96 buses will be relocated to the bus shelter on Western Ave near Wisconsin Ave.
• Express shuttle boarding will remain in the 5300 block of Wisconsin Ave NW.
What we know:
FOX 5’s Melanie Alnwick says Red Line riders say the shutdown has added time to their commute, though many are trying to stay positive. The shuttles connect North Bethesda and Friendship Heights through September 6, when Purple Line construction is expected to wrap up.
Metro Red Line summer shutdown leads to long shuttle lines
Metro Red Line Summer Shutdown: Changes to shuttle bus service after concerns
The workaround relies on dedicated shuttle bus lanes along northbound and southbound Wisconsin Avenue/355 and up to Rockville Pike. But truck drivers, delivery drivers and passenger vehicles have been stopping or parking in those lanes, forcing shuttles to go around and slowing traffic.
Metro and Montgomery County police have increased enforcement to keep the lanes clear. Metro Transit Police say they asked more than 60 drivers to move out of the bus lanes in the first days of the shutdown.
Metro is also adding about 100 parking spaces at Friendship Heights in the former Lord & Taylor garage. Some Montgomery County riders are opting for the MARC train downtown instead.
Metro’s Red Line shutdown is now in full effect: Here’s what you need to know
Metro Red Line Summer Shutdown: Changes to shuttle bus service after concerns
The Source: Information in this article comes from WMATA and previous FOX 5 reporting.
Washington, D.C
Police search for suspect caught on camera slashing tires in Georgetown
Washington D.C. police are searching for a vandal who was caught on surveillance video slashing the tires of multiple vehicles in a Georgetown alley on Tuesday afternoon. The suspect, who fled the scene on a red bicycle, targeted a Chevy Suburban and a Ford Escape on the 1700 block of 35th Street Northwest.
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