Texas
I visited Texas to see Sam's Club's store of the future. It was brimming with tech.
- Sam’s Club recently opened its first new location in seven years in Grapevine, Texas, near Dallas.
- The store is the first in the chain to have no checkout lanes — but the tech doesn’t stop there.
- BI toured the store on opening day and got an exclusive behind-the-scenes view of how it all works.
I wanted to see what the future of brick-and-mortar retail might look like, so I traveled to the Dallas-area suburb of Grapevine, Texas.
The town is home to Sam’s Club’s recently opened store — its first new location in seven years — which is a showcase of a host of new tech that could soon appear in more of the warehouse chain’s planned locations, as well as remodels of existing ones.
While the headline-grabbing innovation is the lack of checkout lanes at the front of the store, the tech doesn’t stop there.
Business Insider toured the store on its grand opening day and got an exclusive behind-the-scenes view of how it all works.