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Southwest Airlines' new seat design has TikTok users sounding off: 'Just earned yourself a Delta customer'
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Southwest Airlines is facing backlash on social media for an updated seat design that’s slated to debut on its fleet next year.
It’s been less than a week since the airline announced the new Recaro seats and some customers have already issued concerns on social media, likening the seats, in one case, to “lawn chairs.”
The new seats are part of a slate of changes the carrier made to the interior of the cabin.
They were designed specifically to include a “multi-adjustable headrest cushion for enhanced head and neck support,” according to Southwest.
The carrier added that the design provides “ultimate comfort while maximizing seat width and overall support.”
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They are part of the carrier’s updated cabin interior, which it says was designed “based on extensive research covering Customer and Employee perceptions of color, comfort, and their aspirations for the overall onboard experience.”
Southwest Airlines debuts a new seat design that is part of the updated cabin interior for new aircraft deliveries beginning in 2025. (Southwest Airlines )
The carrier also said it conducted customer research and product testing in order to select the global supplier of the aircraft seats.
However, customers, who have only seen images of the seats on social media, are upset over the change.
The company’s TikTok video displaying the new design has already garnered nearly 15,000 comments, with many complaining the seats look uncomfortable and others saying they are switching to another airline.
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“What I’m seeing is hardrock seats,” one user chimed in.
Southwest Airlines debuts a new seat design with personal electronic device holder for customers. They are part of the updated cabin interior for new aircraft deliveries beginning in 2025. (Southwest Airlines )
One user asked if there was “an option to just stand,” while another said they’d prefer to walk.
Meanwhile, many users said they would be booking with Delta Air Lines instead.
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One person commented, “You just earned yourself a Delta customer,” while another user said they “aggressively” booked a Delta flight after seeing the video.
Following the backlash, the carrier noted that the video on social media is not an exact representation of the seats.
The seats maintain the average seat width and pitch on Southwest Boeing 737 Max 8 and -800 aircraft, and exceed the width currently available on the -700 series aircraft.
The seat itself has a custom ergonomic cushion that has more padding on certain areas of the headrest, backrest and bottom cushion, according to Southwest.
It became Dallas County’s new, contemporary facility to house accused criminals in 1993. Today, close to 7,000 men and women each day either serve time, wait for trials, or transfer to state prison inside the county’s Lew Sterrett jail.
The elected leader of county government, Judge Clay Lewis Jenkins, says it’s time for a new facility — and it will cost billions to build it.
“We’ve got to begin planning and doing the work, because we can’t wait until this jail is absolutely just failing,” said Jenkins.
Expansion and development in and around downtown Dallas have the county keeping quiet about future locations.
“So we are looking at sites, and I think we’ll have land purchased this year,” Jenkins said. “And a land purchase in the relative scheme of things is a very insignificant financial amount of this.
“When I’m talking about starting on planning and building of a jail, I’m talking about something that will open perhaps 8 or 9 or even ten years from now.”
To complete a new facility in 10 years, Jenkins said the costs will be in the billions, based on a desire to build a jail that offers mental health and substance abuse treatment, trying to end the cycle of folks filling the jail, arrested over and over again for non-violent crimes.
The Minnesota Timberwolves announced that guard Anthony Edwards is now available to play in Tuesday night’s game against the Miami Heat after originally being listed as questionable with right foot injury maintenance.
Here’s the rest of the injury report and game preview:
INJURY REPORT
HEAT
Tyler Herro: Available – Toe
Jaime Jaquez Jr.: Out – Ankle
Nikola Jovic: Available – Groin
Terry Rozier: Out – Not with team
TIMBERWOLVES
Anthony Edwards: Available – Foot
Terrence Shannon Jr.: Out – Foot
Joan Beringer: Out – G League
Game date, time and location: Tuesday, Jan. 6, 8:00 p.m. EST, Target Center, Minneapolis, Minnesota
TV: TV: Peacock,
Radio: 104.3 FM (Miami/Ft. Lauderdale), ESPN 106.3 FM, (West Palm Beach), FOX Sports Radio 105.9 FM (Ft. Myers/Naples), 1450 AM (Suart), 97.7 FM (Florida Keys), WAQI 710 AM (Spanish-language broadcast, South Florida) 100.3 FM (Minnesota)
VITALS: The Miami Heat (20-16) and Minnesota Timberwolves (23-13) meet for the second and final regular season matchup after just facing off three days ago with Minnesota recording a, 125-115, win in Miami on January 3. The teams split the series, 1-1, last season with each squad winning on the road. The Heat are 36-35 all-time versus Minnesota during the regular season,
including 19-16 in home games and 17-19 in road games.
PROJECTED STARTERS
HEAT
G Davion Mitchell
G Tyler Herro
C Bam Adebayo
F Norman Powell
F Andrew Wiggins
TIMBERWOLVES
G Donte DiVincenzo
G Anthony Edwards
C Rudy Gobert
F Jaden McDaniels
F Julius Randle
Spread: Heat +5.5 (-112), Timberwolves -5.5 (-108)
Moneyline: Heat +166, Timberwolves -198
Total points scored: 239.5 (over -106, under -114)
QUOTABLE
Heat head coach Erik Spoelstra on the forced turnovers: “That is and has to be our identity. We have to play with a recklessness and activity level that exceeds our opponent, and thats not to put down our talent level or anything like that, it’s more about we look different when we’re flying around and making plays and making it tough for the opponent.”
For more Miami Heat information and conversation, check out Off The Floor.
Alexander Toledo is a contributor to Miami Heat On SI and producer/co-host of the Five on the Floor podcast, covering the Heat and NBA. He can be reached at Twitter: @tropicalblanket
ATLANTA – New leadership is taking the helm at Atlanta City Hall as Council President Marci Collier Overstreet begins her term with a fresh slate of committee assignments for the new year.
Why you should care:
The appointments come at a high-stakes moment for the city’s chief policy-making board. Atlanta is preparing for a global spotlight in 2026, serving as a host city for the FIFA World Cup and the Chick-fil-A Peach Bowl College Football Playoff game.
What we know:
While Collier Overstreet reshuffled most of the council’s leadership, the Public Safety and Legal Administration Committee remains under the direction of District 10 Councilwoman Andrea Boone. The influential committee oversees the police and fire departments, the Law Department and the Atlanta Citizen Review Board.
The remaining committee chairs for 2026 include:
- City Utilities: District 9 Councilman Dustin Hillis will oversee solid waste, sanitation, watershed and public works.
- Community Development and Human Services: Post 2 At-Large Councilman Matt Westmoreland will preside over parks and recreation, the Atlanta Housing Authority and the Mayor’s Office of Film, Entertainment and Nightlife.
- Transportation: District 6 Councilman Alex Wan will lead the committee dealing with Hartsfield-Jackson Atlanta International Airport, MARTA and the Atlanta Regional Commission.
- Zoning: District 8 Councilwoman Mary Norwood will handle matters related to subdivisions, zoning and sign ordinances.
- Finance/Executive: District 1 Councilman Jason Winston will oversee contract compliance, human resources, finance and procurement.
- Committee on Council: District 3 Councilman Byron Amos will chair the committee presiding over council operations, the Office of Research and Policy and the Office of the Municipal Clerk.
The new president expressed confidence that this leadership team would ensure the city’s future remains inclusive.
The Source: This is a FOX 5 original report from Aungelique Proctor.
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