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Southwest Airlines' new seat design has TikTok users sounding off: 'Just earned yourself a Delta customer'
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Southwest Airlines is facing backlash on social media for an updated seat design that’s slated to debut on its fleet next year.
It’s been less than a week since the airline announced the new Recaro seats and some customers have already issued concerns on social media, likening the seats, in one case, to “lawn chairs.”
The new seats are part of a slate of changes the carrier made to the interior of the cabin.
They were designed specifically to include a “multi-adjustable headrest cushion for enhanced head and neck support,” according to Southwest.
The carrier added that the design provides “ultimate comfort while maximizing seat width and overall support.”
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They are part of the carrier’s updated cabin interior, which it says was designed “based on extensive research covering Customer and Employee perceptions of color, comfort, and their aspirations for the overall onboard experience.”
Southwest Airlines debuts a new seat design that is part of the updated cabin interior for new aircraft deliveries beginning in 2025. (Southwest Airlines )
The carrier also said it conducted customer research and product testing in order to select the global supplier of the aircraft seats.
However, customers, who have only seen images of the seats on social media, are upset over the change.
The company’s TikTok video displaying the new design has already garnered nearly 15,000 comments, with many complaining the seats look uncomfortable and others saying they are switching to another airline.
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“What I’m seeing is hardrock seats,” one user chimed in.
Southwest Airlines debuts a new seat design with personal electronic device holder for customers. They are part of the updated cabin interior for new aircraft deliveries beginning in 2025. (Southwest Airlines )
One user asked if there was “an option to just stand,” while another said they’d prefer to walk.
Meanwhile, many users said they would be booking with Delta Air Lines instead.
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One person commented, “You just earned yourself a Delta customer,” while another user said they “aggressively” booked a Delta flight after seeing the video.
Following the backlash, the carrier noted that the video on social media is not an exact representation of the seats.
The seats maintain the average seat width and pitch on Southwest Boeing 737 Max 8 and -800 aircraft, and exceed the width currently available on the -700 series aircraft.
The seat itself has a custom ergonomic cushion that has more padding on certain areas of the headrest, backrest and bottom cushion, according to Southwest.
Dallas, TX
Daisy’s Memorial Dog Strick Library| The Post
A tribute to a family dog is now helping other animals. Daisy’s Memorial Dog Stick Library encourages dogs to take and leave sticks on their walks near White Rock Lake. Kimberly Haley-Coleman stopped by The Post to talk about the tribute.
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Atlanta, GA
Luke Kornet calls on Atlanta Hawks to cancel ‘Magic City Monday’ promo
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An NBA player from an opposing team has called on the Atlanta Hawks to cancel their upcoming game promotion that revolves around celebrating a well-known local gentleman’s club.
San Antonio Spurs center Luke Kornet asked the Hawks to reconsider their “Magic City Monday” plans for a March 16 game against the Orlando Magic in a letter posted to Medium on Monday, March 2. Atlanta’s ownership group and front office recently touted the one-night collaboration as an ode to an “iconic cultural institution,” citing Magic City’s role and impact in Atlanta’s Black communities and hip-hop culture in the announcement.
But Kornet wrote that “the Hawks failed to acknowledge that this place is, as the business itself boasts, ‘Atlanta’s premier strip club.’ “
“The NBA should desire to protect and esteem women, many of whom work diligently every day to make this the best basketball league in the world,” Kornet continued. “We should promote an atmosphere that is protective and respectful of the daughters, wives, sisters, mothers, and partners that we know and love.
“Allowing this night to go forward without protest would reflect poorly on us as an NBA community, specifically in being complicit in the potential objectification and mistreatment of women in our society.”
Magic City Kitchen is also slated to serve two versions of its “world famous” lemon pepper wings – Louwill Lemon Pepper BBQ – at the March 16 game. The flavor is named after three-time NBA Sixth Man of the Year-winner, Lou Williams. Rapper T.I. is scheduled to perform at halftime and limited edition Magic City merchandise will be available to purchase at the game.
Magic City celebrated 40 years with a five-part STARZ docuseries, ‘Magic City: An American Fantasy,’ that was produced by Hawks principal owner Jami Gertz and Atlanta native Jermaine Dupri. Magic City founder Michael “Mr. Magic” Barney and T.I. are scheduled to record a live podcast from inside Atlanta’s State Farm Arena before the game.
Kornet, 30, hopes the Hawks and NBA officials listen to him instead.
“I’d like to encourage the league, its owners, employees and fans to hold the Atlanta Hawks to a higher standard of what they find worthy of promoting,” Kornet wrote. “I and others throughout the league were surprised by and object to the Hawks’ decision. We desire to provide an environment where fans of all ages can safely come and enjoy the game of basketball and where we can celebrate the history and culture of communities in good conscience. The celebration of a strip club is not conduct aligned with that vision.”
Luke Kornet stats
Kornet is averaging a career-best 7.1 points, 6.5 rebounds and 1.9 assists in his first season with the Spurs. This is the sixth team he’s played for in his nine NBA seasons, with his previous four years spent on the Boston Celtics.
Augusta, GA
Abercrombie Becomes a Leader On and Off the Court – Augusta University
Augusta, Ga. – A year ago when Quinasia Abercrombie was a freshman, she let her work on the court do the talking as she became one of the top players in the Peach Belt Conference. Abercrombie didn’t have to be a vocal leader since the Jaguars had several upper classmen that handled that role. This year, her sophomore season, Abercrombie is still one of the best players around, but now has become the vocal leader of the team, something that didn’t come naturally.
“I’m just leading my team by voice now, not just leading by example,” Abercrombie said. “Since I don’t really talk, I think they (my teammates) were really surprised, but they’re listening.”
She leads the Augusta women in several offensive categories and has proven to be a major asset to the program.
From Greenville, S.C., Abercrombie was an all-state high school player. She gives part of that credit to her siblings, one older brother and three younger brothers. She had to scratch and claw on the basketball court with them and she’s the first to give them credit for helping make her the player she is today. Abercrombie went as fas as saying she enjoys playing against guys since they’ll push her hard to become better, and she likes the competition.
Now, she’s also being pushed by coach Celeste Stewart. So much so, it’s taking Abercrombie out of her comfort zone. But it’s all for the betterment of her.
“She’s put me in multiple, uncomfortable situations, like talking, being more verbal, and just putting me in positions I wouldn’t normally put myself in,” added Abercrombie.
With the Peach Belt Conference tournament up next for the Jaguars, Abercrombie thinks this team can find another gear and make a run. While she has elevated her game, she knows her teammates can do the same.
Even going forward as a player, Abercrombie knows there’s plenty of room for improvement. One of the most notable for her, her ball handling skills.
“I know I like to pick up my dribble a lot and give it to my point guards,” said Abercrombie. “But I know I can bring it down the court, I just need to work on my ball handling and just being confident handling the ball.”
Fans of Jaguar Athletics can subscribe to the email listserve by clicking here. Fans can follow Augusta University at www.augustajags.com and receive short updates on Facebook at Augusta University Athletics and on Twitter at @AugustaJags.
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