Oklahoma

Have an issue with an airline? Oklahoma AG has a new website to submit complaints

Published

on


OKLAHOMA CITY – Attorney General Gentner Drummond’s office said Tuesday that it launched an online form to submit complaints about airline carriers and ticket agents to his office. 

Drummond has the authority to review and resolve complaints from airline consumers that are Oklahoma residents after signing a “memorandum of understanding” with the U.S. Department of Transportation, according to a news release. 

While these investigations are normally handled by the federal government, Drummond’s office said in a statement that elevated levels of airline consumer complaints allow this agreement to streamline the review of complaints. 

Advertisement

More: Oklahoma attorney general defends controversial immigration law as essential for public safety

“Airline passengers deserve to be treated fairly and to receive the services for which they pay,” Drummond said in a statement. “Our hope is that this airline complaint form will improve ease for Oklahomans to lodge a complaint directly with the Attorney General’s office.”

This is a two-year agreement that can be extended in intervals of two years. The complaint form can be accessed through the Oklahoma attorney general’s website. 

The U.S. Department of Transportation is expected to launch its own modernized system for handling complaints sometime in July. 

Advertisement

Oklahoma Voice is part of States Newsroom, a nonprofit news network supported by grants and a coalition of donors as a 501c(3) public charity. Oklahoma Voice maintains editorial independence. Contact Editor Janelle Stecklein for questions:info@oklahomavoice.com. Follow Oklahoma Voice onFacebook andTwitter.





Source link

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Trending

Exit mobile version