Delaware
Comcast Xfinity cable down: TV streaming outage hits New Hampshire, Texas, Delaware, Wyoming and Maine
Comcast’s Xfinity cable service is down for thousands of people in the United States on Monday afternoon.
More than 12,000 users are reporting the outage with the cable service run by NBC’s parent company, according to Down Detector, a platform that tracks such outages based on users’ reports.
Much of the outages seemed to be concentrated in New Hampshire, Texas, Delaware, Wyoming and Maine, according to the outage map shown on Down Detector.
According to Down Detector, 77% of the customers reported issues with the cable TV services, 12% with the broadband internet and 8% with TV streaming.
Also read: Who is Dasha Kilpatrick? Texas healthcare worker’s row with Muslim women at HEB store viral
Comcast Xfinity Outage Map
The map of Comcast’s Xfinity outage showed that urban centers across the country were affected. It included cities in the east and west cost, north and southern states and well as parts of central US.
The map showed outage reports concentrated in Boston, New York City, Atlanta, Jacksonville, Miami and large parts of Florida.
In the north, Minneapolis and Chicago reported the most outages. While in the South, Houston was affected. Customers from Denver also reported a significant number of outages.
In the east coast, most outages were reported up north. Portland Salem and Seattle reported a large number of outages. Additionally, the areas around San Francisco and Carson City reported outages.
Here’s the map of the Comcast outage per Down Detector, as of 4:28pm ET.
Comcast’s Response
As of now, Comcast or Xfinity has not acknowledged that the issue is widespread. The X account of Xfinity support is replying to queries on social media, asking customers to message them their service ID.
Also read: Alaska coast guard helicopter crash: MH-60 Jayhawk goes down in Sitka, search and rescue crews responding
For instance, one such post on X read: “Hello! Thank you for contacting the Xfinity support team. We sincerely apologize for the inconvenience due to the service interruption. Please DM us with your first and last name and your complete service address, so we can assist you further.”
Thus, those seeking a solution to the problem may send their service details and the disruption that is happening to Xfinity.
Comcast’s Xfinity is one of the largest cable and broadband services in the US. It serves around 11.27 million traditional cable TV customers in the Unites States. Its broadband user base is approximately 31.25 million strong.
This is a developing story.