City of Austin Launched New Website This Week

The City of Austin launched a new website on Thursday that is intended to bring both a fresh, modern look and better functionality to city business.

The city announced the change in a Wednesday press release. According to the statement, the new website is part of the city’s new digital experience platform, providing significant improvements to its digital services.

Starting Thursday morning, visitors found a “fully responsive” website that should work smoothly across desktop, laptop, tablet, and mobile devices.

City Manager T.C. Broadnax celebrated the news. “The launch of the new and improved AustinTexas.Gov has been a long time coming, and I am proud to say that the City of Austin website is now the most efficient place to connect Austinites with the information and resources they need,” he said.

“We have worked hard to make everything on the site easier to find and navigate—whether that’s adopting your next pet, viewing your recycling schedule, or paying your utility bill,” he added.

The new site features updated search capabilities by adding filtering options and better indexing and functions that will return more accurate results.

Community feedback gathered in the initial planning phases of the design helped guide the new site features and improved user experience. In the coming weeks, the city will welcome additional feedback by prompting site visitors to complete a short survey.

The feedback will help inform ongoing improvements and enhancements to the website, which will allow it to continue to evolve to meet the needs of residents.