XPR Augusta ticket holders want clarity on refund status

AUGUSTA, Ga. (WRDW/WAGT) – We’re staying on high of your refund standing in the event you purchased tickets to the canceled live shows at Lake Olmstead Stadium.

Whereas some say you bought your a refund, others say they’re nonetheless ready. Three weeks after the exhibits had been known as off, ticket holders are begging the corporate to indicate them the cash.

“It’s not an excellent scenario that I’m in proper now, and I’ve run out of alternatives or avenues to observe,” mentioned Debra Poland

Poland purchased 4 tickets as a Christmas current.

“I’ve reached out to XPR by way of their messenger web site and requested for a refund since I’ve virtually $900 {dollars} invested,” she mentioned.

Jody Wilson spent $4,000 on tickets.

“This was sort of a ‘we’re getting again to regular’. You recognize, school children come residence, the highschool children come residence, and all of us get to go to a live performance. Basically make reminiscences at a live performance of two those that all of us love,” he mentioned.

EARLIER COVERAGE:

C4 Stay was the corporate answerable for placing on XPR Augusta. They inform us they’ve refunded 400 folks to date. However they are saying due to the excessive variety of cancellations, refunds may take longer.

For Wilson, he’s discovered one thing.

We requested C4 Stay what number of gross sales they’ve left to subject, however they advised us they don’t share ticket sale data. In addition they mentioned refund gross sales would take ‘as much as 20 days from the posted cancellation date.

It’s been 21 days because the live performance was canceled and 14 days because the live performance was purported to occur.

“The sensation is, yeah, you’ve been duped. So, it’s sort of a type of the place you’re like, alright, nicely, lesson discovered,” he mentioned.

Copyright 2022 WRDW/WAGT. All rights reserved.