Atlanta, GA
Atlanta’s 311 call center to start handling certain calls 911 used to handle
ATL311 to help 911 operators with public indecency calls
Atlanta’s emergency 911 middle overwhelmed with requires non-emergency conditions. Now, Atlanta 311, the town’s non-emergency line, is stepping in to assist type by among the calls.
ATLANTA – Atlanta’s overwhelmed emergency 911 name middle may see a little bit of aid in terms of non-emergency calls.
Atlanta’s 311 name middle, the town’s non-emergency line, is stepping in to assist type by among the calls.
The partnership between the 911 and 311 name facilities are specializing in public indecency calls proper now. These are the primary sorts of calls Atlanta 911 operators will instantly ship to 311.
From there, supportive companies will receive further details about the state of affairs and submit a PAD group response referral.
The PAD program, which stands for Policing Alternate options and Diversion initiative, works to cut back arrests of individuals experiencing psychological well being crises, substance abuse, or homelessness.
Operators at 311 are skilled to deal with these calls to alleviate strains on the 911 middle.
Whereas solely the general public indecency calls might be patched by to 311, officers say they hope so as to add others because the partnership continues.