Walmart celebrates opening of new Northwest Arkansas corporate campus • Arkansas Advocate

Walmart celebrated the beginning of a phased-in opening of its new 350-acre home office campus in Bentonville Friday. 

The world’s largest retailer first announced plans to redevelop its Northwest Arkansas headquarters in 2017. The “multimillion-dollar investment,” features mass timber construction, smart building technology, offices designed to be powered by renewable energy and a design that seamlessly integrates the open campus into downtown Bentonville, according to a press release. 

“It feels like a day of new beginning,” CEO Doug McMillon said. “This isn’t a celebration of the past exclusively. It’s a moment for us to think about what the future can look like, and it does feel to me like in many ways this company is just getting started.”

Founder Sam Walton opened his first Walmart store in Rogers and launched the retailer’s original logo in 1962. The company’s first distribution center and home office opened in Bentonville in 1971.  

Walmart has since grown into a global retailer that generated $648 billion in fiscal year 2024. Walmart employs approximately 2.1 million associates who serve around 255 million customers each week in 10,500 stores and several eCommerce websites in 19 countries, according to the press release. 

Local and state officials attended Friday’s celebration, including Bentonville Mayor Stephanie Orman and Republican state Sens. Bart Hester and Jim Dotson. Gov. Sarah Huckabee Sanders, who was also in attendance, thanked Walmart for its “investment and enormous commitment to our state.”

“I know I speak for this entire state when I say how grateful I am that Walmart has stayed true to its roots through all of the years,” Sanders said. “You’ve never turned your back on Bentonville, Northwest Arkansas or the entire state that we’re lucky enough that you call home. And we will certainly always return the favor and never turn our backs on you.” 

Walmart joins a trend of large companies investing in their corporate headquarters in recent years. Between 2018 and 2023, nearly a third of Fortune 500 companies took some major action regarding their physical headquarters, according to a study by CBRE, a commercial real estate company headquartered in Dallas. These actions ranged from full geographic relocation to sizable reinvestments in their existing space. 

The need for physical office space changed during the COVID-19 pandemic when many jobs allowed employees to work remotely. Once the pandemic subsided, some employers began calling workers back to the office, including Walmart. Officials last May announced they were eliminating hundreds of jobs and relocating most of the company’s remaining remote office staff to its Bentonville headquarters, CNN reported.

The newly built Bentonville campus includes Sam Walton Hall, a 200,000-square-foot building that includes a two-story, 1,500 seat auditorium that served as the site of Friday’s event. Dan Bartlett, executive vice president of corporate affairs, told the audience that instead of emulating other corporate campuses that “always go out of their way to wall it off from the community to make it exclusive,” Walmart chose to design an open campus. 

“This is going to be everybody’s campus, not just Walmart associates’ campus,” Bartlett said. “That’s one of the really exciting parts about it.”

The Bentonville campus features a welcome center, outdoor amphitheatre, food hall with global cuisine and retail shops run by local and national companies that will open to the public this year, according to a press release.

Walmart’s corporate headquarters include a dozen office buildings that were constructed with the largest application of mass timber in the country and designed to run on renewable energy and achieve Leadership in Energy and Environmental Design (LEED) Platinum certification. 

The campus design is focused on “comprehensive associate wellness” and includes a 360,000-square-foot Walton Family Whole Health & Fitness Center, as well as an on-site child care center opened last year, according to the press release. 

More than 30,000 members and their families made 750,000 visits to the fitness center in its first year, said Cindi Marsiglio, senior vice president of corporate real estate. There are also 400 kids enrolled in the childcare center, which opens up 15% of childcare capacity in the community, something that was “long overdue,” she said. 

The concept of “whole health” can also be seen in the nearby Heartland Whole Health Institute and Alice L. Walton School of Medicine, both of which are under construction and backed by Walmart heiress Alice Walton. The medical school, which will waive tuition for its first five cohorts, is scheduled to welcome its first class of students this summer. 

The focus on wellness extends outside corporate buildings where green space represents about half of the Walmart campus, and the landscape incorporates more than 750,000 native plants, shaded walkways and dedicated bike paths, according to a press release. Seven miles of pedestrian paths and bike trails connect to a rental bike fleet, more than 1,000 bike parking spots and 300 electric vehicle (EV) charging stations. 

These amenities support the company’s commitment to have 10% of campus associates actively commuting to work, Bartlett said. Walmart associates have already ridden more than 209,000 miles and a quarter of them have used a shared e-bike, which he said is encouraging. 

Building a “culture of cycling” on campus aligns with members of the Walton family’s passion for biking, as evidenced by them investing around $85 million in trails in Northwest Arkansas since 2007, according to the Arkansas Democrat-Gazette.

As the Walmart corporate campus rollout continues, Marsiglio said the goal is to open about a building a month throughout the year. Roughly 8 million man hours have been invested into the project and she expects that to grow to 10 million when all is said and done. 

“Open campus, unique challenges, more work to do, but we’ll do it together, and we’ll do it the Walmart way,”  Marsiglio said.