2025 AMP Faces of Arkansas: Face of Disaster Restoration

Metro Disaster Specialists

Britt Stewart, CEO, from left; Meredith Pierce, marketing director; and Payton Smith, chief operating officer

What qualities are most important for professionals in your field?

The most important qualities in this industry are empathy, resilience, professionalism, technical skills and adaptability. Disaster restoration isn’t just about fixing buildings — it’s about helping people get back to normal after a crisis. Our crews need to work quickly while also being compassionate and understanding.

What have been your organization’s proudest moments?

Over the last five years, we have responded to some of the most significant disasters in Arkansas, including the COVID-19 pandemic, during which we provided essential disinfecting services to keep businesses and facilities safe. We were on the front lines with a record snowfall over Christmas, causing burst pipes and water damage. We have worked tirelessly to restore homes and businesses after multiple tornadoes in Arkansas, including the most recent damage in Cave City. We also had the honor of responding to the fire at the Arkansas State Capitol, ensuring that this historic structure was properly restored and protected. Being trusted by our neighbors during these critical times is a testament to our reputation, dedication and expertise.

How does your company distinguish itself?

With nearly 50 years in business as a local, family-owned company, we bring a combined experience of over 100 years to every job. Our portfolio includes over 30,000 completed projects, showcasing our ability to handle disasters of all sizes with efficiency and expertise. As a full-service, licensed general contractor, we take a personalized approach, treating every client like a neighbor in need.

Metro Disaster Specialists • 3500 Bay Oaks Dr., North Little Rock

501-758-2845 • metrodisaster.com

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