State workers’ unions complain of widespread problems with new payroll system

Union leaders for Rhode Island state employees are publicly airing frustrations with the state’s new payroll system following weeks of complaints, claiming many state workers have had problems receiving their full pay.

Rhode Island Council 94, the largest state workers’ union with more than 4,500 members, and the union representing correctional officers issued press releases Thursday calling on the state to fix the system that rolled out in early December.

The new system is operated by Workday, a company that provides services to more than 10,000 companies and organizations, including other states.

“Simply put, Workday is not working,” Council 94 President Michael McDonald wrote in a statement.

The unions claim problems for state employees include missing pay, partial pay, missing overtime pay, incorrect or no holiday pay, and benefits deductions not sent to accounts.

Council 94 says the state has worked on some solutions, but complaints and calls to a hotline mount.

“The state, in meeting after meeting, urges patience. Our members mortgage payments, grocery bills, childcare, fuel costs and other expenses do not pause for payroll processing errors. The payroll errors have touched every state agency,” Council 94 State Vice President John Monse stated.

The unions say they’ve brought the complaints to state officials, including Gov. Dan McKee.

“While some prior errors were corrected, the continued recurrence demonstrates a systemic payroll breakdown, not isolated mistakes,” the Rhode Island Brotherhood of Correctional Officers wrote in its statement.

NBC 10 News messaged the governor’s office and the Department of Administration before noon Thursday.

The governor’s office later referred comment to Administration, which has not responded to NBC 10’s messages.

The unions are calling for legislative oversight hearings into the matter and are considering legal action.