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What’s Behind the Major Delays Snarling Newark Airport?

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What’s Behind the Major Delays Snarling Newark Airport?

Flying into or out of Newark Liberty International Airport has brought plenty of misery in the last week, with cancellations, delays stretching well past five hours and flight diversions that have stranded travelers far from their destinations.

Passengers are reporting on social media that they have missed flights and spent hours stuck on the tarmac aboard planes. Some are still struggling to make new travel arrangements.

The disruptions, which stretched into Friday with delays averaging over two hours, have highlighted ongoing air traffic control staffing issues. The troubles prompted United Airlines, Newark’s largest carrier, to cut nearly three dozen round-trip flights per day at the hub beginning this weekend, the carrier’s chief executive, Scott Kirby, announced on Friday.

Here’s what anyone heading to Newark Airport needs to know.

Last summer, management of the airspace surrounding Newark shifted from New York to Philadelphia. This move, which involved relocating at least a dozen air traffic controllers, was meant to ease air traffic delays.

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The Federal Aviation Administration has attributed this week’s flight disruptions at Newark to equipment failures and unspecified staffing issues at the Philadelphia air traffic control center as well as to construction on one of Newark’s runways.

These ongoing staffing issues are “effectively limiting the capacity of Newark Airport,” said Aidan O’Donnell, the general manager of New Jersey airports at the Port Authority of New York and New Jersey.

The other major New York City airports, Kennedy and LaGuardia, are managed by the New York control center.

One of the airport’s three runways was shut down on April 15 for rehabilitation and repaving, with plans to reopen in mid-June.

This is a “very routine construction project,” said Mr. O’Donnell, and the airport had prepared for it extensively by taking steps such as scheduling fewer flights during this period.

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Though the airport has two remaining open runways, the F.A.A. has underutilized one of them during the closure, Mr. O’Donnell said. “When we only have one runway that’s available, we are simultaneously landing and departing on the same runway, which is the least efficient way that traffic can be managed into and out of Newark,” he added.

The airport has more than 1,000 scheduled arrivals and departures each day, the majority of which are operated by United.

The Philadelphia control center experienced telecommunications and equipment issues on Monday, an F.A.A. spokesperson said. That led to hundreds of delays and cancellations and three dozen flight diversions that day, Mr. O’Donnell said. He added that for two hours on Monday afternoon, no flights departed from or landed at Newark.

The disruptions continued through the week as air traffic controller shortages worsened in Philadelphia. Scott Kirby, the chief executive of United Airlines, said in a letter to customers that more than 20 percent of the air traffic controllers responsible for Newark “walked off the job” this week.

Mr. Kirby added that staffing shortages at the Philadelphia control center have been a problem for years.

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A spokesman for the National Air Traffic Controllers Association declined to comment.

The next few weeks could be challenging, Mr. O’Donnell warned.

Mass flight delays and cancellations can take days to resolve, as airlines navigate getting passengers, crew and aircraft back on track. Both United and JetBlue Airways have issued flight waivers allowing travelers to rebook without incurring extra fees.

United will cut 35 out of an average of 328 round-trip flights per day from its Newark schedule starting this weekend. The airport, one of the airline’s seven hubs, is a key gateway for flying to Europe, India and the Middle East.

Without enough controllers, “Newark airport cannot handle the number of planes that are scheduled to operate there in the weeks and months ahead,” Mr. Kirby said, adding that the flight reduction was a stopgap measure “since there is no way to resolve the near-term structural F.A.A. staffing issues.”

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Video: We Analyzed the Deadly Crash at LaGuardia

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Video: We Analyzed the Deadly Crash at LaGuardia

new video loaded: We Analyzed the Deadly Crash at LaGuardia

Our graphics reporter Lazaro Gamio breaks down the second-by-second analysis leading up to the deadly plane crash at LaGuardia Airport.

By Lazaro Gamio, Coleman Lowndes and James Surdam

March 27, 2026

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Video: LaGuardia Crash Survivors Recount Ordeal

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Video: LaGuardia Crash Survivors Recount Ordeal

“I just thought, please don’t let this be how my life ends. I’m not ready to die. When we landed, it was a very rough landing. Like we landed and the plane jolted back up, and that caught a lot of passengers off guard. Everyone kind of like, ‘What’s going on?’ And then you hear the pilot braking, and it was like just this grinding sound.” “Everybody was shocked everywhere. There was — there’s people screaming. The plane just veered off course. I mean, it was just — it all happened so quickly, but it all felt just like a very dire situation.” “Oh, God. Oh my goodness. That’s crazy.” “People were bleeding from their nose, cuts and scrapes. I saw black eyes, all different types of facial contusions, bruising and bleeding. I was sitting by the exit door, and I opened the exit door. There was a sense of camaraderie amongst the survivors. Nobody was pushing, shoving, ‘I got to get out first.’” “The plane actually tipped back as we were leaving, as people were getting off the plane. That was when the nose kind of fell off the front of the plane, and the whole plane kind of went up to what we’d seen in all the pictures of the plane’s nose in the air.” And there was no slide when we got out. A lot of us were jumping off of the airplane wing to get down. And when I got out and I saw that the front of the plane, how destroyed it was, I just was — I was in shock.” “It was only really when I was outside of the plane, looking back at the plane, and I had seen what had happened to the cockpit, and then just like this sense of dread overcame me, where I was just like, wow, a lot of people might have just been pretty badly hurt.” “I’m grateful to the pilots who were so courageous and brave, and acted swiftly, and they saved our lives. And if it wasn’t for them, I wouldn’t be able to come home to my family. I’m forever indebted to them. They’re my heroes.”

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Video: Passenger Jet and Fire Truck Crash at LaGuardia Airport, Leaving 2 Dead

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Video: Passenger Jet and Fire Truck Crash at LaGuardia Airport, Leaving 2 Dead

new video loaded: Passenger Jet and Fire Truck Crash at LaGuardia Airport, Leaving 2 Dead

The two pilots of a Air Canada Express jet were killed after a collision with a Port Authority fire truck on Sunday at LaGuardia Airport in New York.

By Axel Boada and Monika Cvorak

March 23, 2026

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