Massachusetts
National Grid ordered to fix
The Department of Public Utilities is ordering National Grid to fix “severe billing errors” affecting thousands of its gas customers in Massachusetts.
The agency says about 35,000 gas customers did not get their monthly gas bills after Nov. 1 because of a billing system error, and then later they received multiple bills at once. And there are about 3,000 customers who still have not gotten any delayed gas bills and they were set to be on the hook for up to six months’ worth of bills.
DPU said this wasn’t fair to those customers because they didn’t get a chance to see that their bill was high and then limit their usage.
“It is simply unfair to expect customers to pay multiple months’ worth of bills that were not rendered timely,” the department said in a letter to National Grid New England president Lisa Wieland.
National Grid late bills
The letter says “Massachusetts ratepayers have endured a cold winter marked by high rates and high bills.” Earlier in March, Gov. Maura Healey announced most customers will see a $50 discount on their electricity bills.
National Grid says it will cooperate with the order and won’t collect more than 60 days of outstanding bill charges. Customers who paid bills that were more than 60 days old will receive a credit, the company said.
“Affordability is a core component of our mission to provide safe, reliable energy and we sincerely apologize to our customers impacted by this billing issue,” National Grid said in a statement.
National Grid refunds
In a separate matter, the department is fining National Grid $15 million for service quality failures from 2023.
National Grid is proposing to return that money to customers via a one-time payment in May.
Massachusetts
Who will take care of our older and disabled people? – The Boston Globe
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I’ve been writing for years about immigrants filling jobs that Americans don’t want. Haitians in particular have stepped into the void where the work is hard and the pay is low – cleaning, groundskeeping, preparing food, caring for elderly and developmentally disabled people.
When an influx of migrants flooded into the United States a few years ago, a number of savvy Massachusetts employers opened their doors to them. Thrive Support and Advocacy, a developmental disabilities provider in Marlborough, hired 41 newly arrived Haitians, filling all its full-time direct-care jobs for the first time in a decade.
With the Supreme Court last week siding with the Trump administration’s attempts to end Temporary Protected Status for Syrians and Haitians as part of its continued immigration crackdown, Massachusetts stands to lose 10,000 Haitian TPS holders in the workforce. A decision on Trump’s executive order to end birthright citizenship, which grants automatic citizenship to nearly everyone born on US soil, is expected today.
But it isn’t just a numbers game. Employers continually cite Haitian migrants’ loyalty, hard work, and devotion to the people they’re helping — many of them elderly. Not to mention the ripple effects of losing these valued employees as the aging population skyrockets.
“At some point, many people will be rehab patients,” Adam Scott, CEO of Hebrew SeniorLife told me. “At some point, many people will be long-term care patients. And this impacts all of them.”
When the TPS ruling is implemented, 10,000 Massachusetts residents will be out of a job and expected to leave the country. But many of them have nowhere to go. A pharmacy tech I’ve been talking to over the past few months knew this day was coming, and she has a detailed plan in place that will allow her 14-year-old US-born son, who has autism, to stay. But she has no plan for herself. She can’t go back to Haiti, where she was kidnapped by gangs as a teenager. So she’s hoping to keep working until her employer tells her she has to go.
To where, though, she doesn’t know.
—
Read: Who will care for the elderly and developmentally disabled?
Also: More than 100 Venezuelans deported from the United States just hours before the deadly earthquakes are missing. Seven children were among the group, which was taken to a hotel that was destroyed in the quake. (AP)
🧩 6 Across: Bookstore category | ☀️ 88° Hotter Wed.
World Cup: Can the US soccer team beat a European national team for the first time in 11 matches and make it into the Group of 16? We’ll know tomorrow night. In a thrilling upset, Paraguay sent four-time champion Germany home at Foxborough.
Five in a row: Don’t get too excited yet, but the Red Sox followed their four-game sweep of the Yankees with a 6-3 victory over the Nationals last night. They were led by Wilton Contreras, who has been struggling with the news of the deadly earthquakes in his native Venezuela.
Cannabis rollback: If Mass. voters repeal marijuana legalization, would that put you in danger of being arrested? We answer your questions here.
Heat wave: An Extreme Heat Watch has been declared for Wednesday through the Fourth of July. Here’s how hot it will get.
Wellesley killing: The 24-year-old man charged with fatally stabbing his father had suffered serious mental health issues and battled “to contain his demons,” family friends say.
Hiya, neighbor! Cambridge wants to build “social housing.” What is it?
What now? More people are surviving cancer than ever before. Now health providers are helping people navigate the next step.
Duck Boat accident: Questions about equipment quality and decision-making are being raised about the accident Saturday that injured 11 people when the craft flipped in East Cambridge.
Beaches, shellfish areas closed: A sewer line break in Haverhill dumped millions of gallons of wasterwater into the Merrimack River.
He’s No. 1: Yes, but what made AJ Dybantsa the NBA’s top pick? He’s the exact type of player NBA teams are looking for.
By David Beard

📺 Best TV so far: A whip-smart Italian import. A New England horror comedy. A gay Lutheran minister and his sister stumble across a criminal. Check out our faves.
🏰 Home of the Week: Hail, Victorian! Brookline’s regal Webber-Bouve Mansion has hit the market for $4.3 million. Take a peek. Plus, see the 1976 home for sale that has a Revolutionary War touch.
🍕 Riverside eats: Years in the making, the $24 million Esplanade pavilion project with a café nears the finish line.
🎻 Music as a focusing tool: The jury is out on whether music helps you study or work better or takes away focus, However, instrumental music may help more than those jumping lyrical workout tunes. (The Conversation)
🏴 Tartan adventure: A Globe reporter went to Scotland to find family history, Highland culture — and a wee dram of whisky.
Thanks for reading Starting Point.
This newsletter was edited by David Beard and produced by Ryan Orlecki.
❓ Have a question for the team? Email us at startingpoint@globe.com.
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📬 Delivered Monday through Friday.
Katie Johnston can be reached at katie.johnston@globe.com. Follow her @ktkjohnston.
Massachusetts
Millions of gallons of wastewater discharged into Merrimack River due to broken pipe
Approximately eight million gallons of wastewater are currently being discharged into the river per day.
HAVERHILL, Mass. (WWLP) – Those traveling for the Fourth of July weekend are being advised of a wastewater pipe break on the Merrimack River.
The Massachusetts Environmental Police stated that over the weekend, a major wastewater pipe in Haverhill broke, releasing millions of gallons of sewage into the river. The broken pipe was carrying wastewater from the main pumping station to the treatment plant.
Police estimate that approximately eight million gallons of wastewater are currently being discharged into the river per day.
At this time, fishing in the river is not prohibited, and the estuaries and beaches remain open. However, the information is being released to the public to help community members be aware of current conditions and use caution.
To access more information on water quality testing results, you can visit the official DPH website. Updates will be provided as more information becomes available.
Local News Headlines
WWLP-22News, an NBC affiliate, began broadcasting in March 1953 to provide local news, network, syndicated, and local programming to western Massachusetts. Download the 22News Plus app on your TV to watch live-streaming newscasts and video on demand.
Massachusetts
4 shot during World Cup watch party in Massachusetts
BROCKTON, Mass. (WJAR) — Four people were shot on Friday night after hundreds had gathered to watch a World Cup match in Massachusetts.
Police said the shooting happened just before midnight on Main Street in Brockton.
Officers said the victims were taken to the hospital.
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Police have not said if there were any arrests.
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