Maine
No need to call, even if your Maine E-ZPass says you need to
MAINE (WMTW) – If you have a Maine E-ZPass and you see a red or yellow light flash and a message to “Call Customer Service” display when you pass through a toll booth, you can ignore it for now.
The Maine Turnpike Authority says there is a system interruption with one of its toll system providers.
“While this message may cause confusion, it can be disregarded until further notice. The issue is causing a delay in transaction processing and does not indicate a problem with individual E-ZPass accounts. Toll transactions are still being recorded and will be posted to accounts once the system catches up,” the MTA said in a press release. “Rest assured, there is no need to contact MTA Customer Service if you see the ‘Call Customer Service’ message.”
The MTA said Friday that the provider had identified the issue and was working to restore full functionality.
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