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Maine BMV branches see unprecedented influx of visitors ahead of Real ID switch

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Maine BMV branches see unprecedented influx of visitors ahead of Real ID switch


People wait their turn inside the BMV in Portland on Friday as offices statewide are overwhelmed with customers hoping to get a Real ID before the May 7 deadline. Shawn Patrick Ouellette/Portland Press Herald

Maine’s Bureau of Motor Vehicles branches say they are overwhelmed with customers as a federal rule requiring Real ID-compliant licenses to board flights will soon go into effect after years of delays.

Starting on May 7, travelers must present a Real ID or use a passport to fly domestically. The nationwide requirement for the enhanced, more secure identification was passed after the terrorist attacks on Sept. 11, 2001, to standardize the process and curb the use of fake IDs, though the program has been delayed several times by states that were not ready to offer it.

The approaching deadline at last has led to an influx of visitors to BMV offices across the state, according to Maine Secretary of State Shenna Bellows. As of April 1, only 27% of Mainers, or about 320,000 people, had Real IDs, according to the her office. The department estimated that an additional 15,000 enhanced licenses would be issued this month.

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Bellows said in an interview Friday afternoon that her department has called in retired staff and other temporary support to handle the “record-breaking” number of visitors.

In February and March, the department recorded a steady increase of visitors to its branches compared to 2024, according to data provided by the office. March saw over 43,000 visitors, compared to last year’s 32,000, though not all of those appointments were exclusively for Real IDs.

The Department of Homeland Security said that 56% of IDs in circulation nationally met the requirements as of January 2024, according to the Associated Press. And about 81% of people flying recently have shown ID that would work once the new requirements kick in, according to a recent statement from Homeland Security.

There have been repeated efforts to further stall or scrap the switch. A bill in the Maine Legislature would direct BMV offices to stop issuing driver’s licenses and identification cards that meet Real ID standards out of concern that they compromise privacy.

Rep. Laurel Libby, R-Auburn, who sponsored a bill to repeal a state law that allows the secretary of state’s office to issue state IDs that comply with the federal REAL ID Act, has said the requirements are “a dangerous consolidation of personal information that undermines the privacy of law-abiding Americans.”

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Bellows had pushed back on Real ID during her time as a state lawmaker and leader of the ACLU of Maine, but has since emphasized that if Maine did not comply, it would be the only state unable to provide its residents with a federally compliant credential.

A line forms outside the BMV in Portland on Friday. Shawn Patrick Ouellette/Portland Press Herald

People who have a passport or other federally recognized identification, like military IDs or Employment Authorization Documents, will still be able to board commercial flights without a Real ID, Bellows said Friday. She added that anyone who has moved to Maine from another country doesn’t need the Real ID for federal identification purposes.

For those who won’t be boarding a plane soon, Bellows suggested they make an appointment online to skirt the long wait times and obtain the card in the coming months.

“We have had customers panic that thought they couldn’t get a Real ID after May 7,” Bellows said. “We really want to clarify you can get a Real ID any time,” she said.

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To get the card, which depicts a gold star in the top right corner, people must bring two documents to the BMV office to prove their Maine residency. Like standard driver’s licenses, they must also present a document like a passport or birth certificate to prove their identity, date of birth and lawful citizenship or status.

Customers are waited on inside the busy BMV office in Portland on Friday. Shawn Patrick Ouellette/Portland Press Herald

Bellows said that makes it more difficult for people who have changed their name, such as some married women, to obtain the enhanced card. If their passport or birth certificate doesn’t match their current name, she said, they must show proof of their name change, like a marriage license or court order.

The new ID cards cost $55 for people under 65 years old and $40 for those older than 65. The application can only be done in-person at the BMV.

“We ask all Mainers to bring their good sense of humor and their best selves to our branches,” Bellows said. “We’re here to help people get on their way.”

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Citizen’s initiative wants to roll back recreational cannabis use in Maine

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Citizen’s initiative wants to roll back recreational cannabis use in Maine


A new citizen’s initiative is looking to roll back recreational cannabis use in Maine.  Maine has allowed for prescribing and limited possession of medical marijuana since 1999, and a successful 2009 referendum established licensed and regulated medical dispensaries. Then, in 2016, Maine voters approved recreational use, retail sale and taxation of cannabis, which the state […]



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Maine Commission releases first recommendations to combat growing deed fraud threat

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Maine Commission releases first recommendations to combat growing deed fraud threat


PORTLAND (WGME) — Maine has spent the past two years grappling with a rise in deed fraud schemes.

The CBS13 I-Team first began investigating after an elderly man didn’t receive his tax bill and learned someone had transferred his property without his knowledge.

Since then, multiple landowners have come forward saying something similar almost happened to them. Our reporting has uncovered for-sale signs posted on land, fake driver’s licenses and signed agreements to transfer deeds; all tied to scam attempts.

Maine has spent the past two years grappling with a rise in deed fraud schemes. (The Nathanson family)

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The growing pattern prompted a state commission to issue new recommendations aimed at stopping the fraud.

Landowners say scam nearly cost them their property

Two summers ago, Cheryl and Ralph Nathanson learned their land on Little Sebago Lake had been put up for sale online.

“We could have lost our property,” Cheryl Nathanson said.

The Nathansons, who live in Connecticut, were stunned when they discovered a fraudulent listing for their Maine plot.

“We notified the police and they said they can take a report on it but that there’s nothing they could really do,” Ralph Nathanson said.

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Police told them it was a classic case of deed fraud: scammers posing as property owners, listing land they don’t own and disappearing with the cash.

The couple was advised to sign up for property alerts through the Cumberland County Registry of Deeds, but quickly learned those alerts offered little protection.

“You can register for the deed fraud but it only informs you, by email, after the deed has been transferred. So it’s basically worthless,” Ralph Nathanson said.

A realtor lists their property…. Again

The following summer, the Nathansons discovered a real estate sign had been placed on their land.

“I was notified by a neighbor that there was a for-sale sign, a realtor for-sale sign, on our land,” Ralph Nathanson said.

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A realtor from Old Orchard Beach had unknowingly entered into an agreement with someone impersonating the couple.

“Some of the information was correct, some of it wasn’t. You can get anything off of Google,” Cheryl Nathanson said.

Ralph Nathanson remembers confronting the agent.

“You are selling my property and I’m not selling the property,” Ralph Nathanson said. “The phone went silent.”

Despite the ordeal, the couple believes they were lucky to have seen the sign, knowing how bad these schemes can get.

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State commission concludes work on deed fraud

“Currently, you all might be landowners and your land might be at risk, and you might not know right now that somebody has sold your land,” Jane Towle with the Real Estate Commission said, during the final meeting of the Deed Fraud Commission.

This fall, a state commission of stakeholders convened to examine ways to prevent deed fraud in Maine.

The Nathansons urged the commission to go beyond awareness campaigns.

CBS13 I-Team Reporter Stephanie Grindley: “You think the state should act beyond just awareness?”

Cheryl Nathanson: “100%.”

Ralph Nathanson: “Absolutely. I think the state of Maine has a responsibility to protect landowners.

But not everyone in the meeting agreed on the scope of the problem.

Attorney General calls deed fraud a low-priority scam

In the final meeting, Attorney General Aaron Frey remained staunch in his skepticism, saying complaints of deed fraud are still relatively rare.

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“What we’re seeing for people getting hurt and losing money, this would probably not be the thing I want to highlight over other scams that are happening right now that are actually costing people their retirement savings,” Frey said.

Sen. Henry Ingwersen of York, who spearheaded the commission, sat down with the I-Team following the final meeting.

Grindley: “During the meeting, I did hear the Attorney General essentially call this a non-issue. His office isn’t getting complaints. He doesn’t see a bunch of consumers loosing money to this. Has that changed your stance?”

Ingwersen: “We’ve had three that have really been highlighted just in southern Maine. We haven’t heard a lot from around the rest of the state, but there has been some, so I think that even though it’s rare, we really need to address it.”

“I was pleased that we did come up with a couple of recommendations that we’re going to put in the report,” Ingwersen said.

Key Recommendation: Verify the seller’s identity

The first area of agreement among most, not all, stakeholders would legally require listing agents to verify a seller’s identity.

“The way it is now, it’s best practice. And a lot of professionals are doing best practice,” Ingwersen said. “The red flags in deed fraud are cash sale, land only, a quick sale at below-market value If we had realtors really paying attention to those red flags but also a policy that would require them to check the identity of the fraudulent seller, or of the seller, thoroughly, I think it would prevent, even if it prevented one instance of deed fraud, I think it would be very helpful.”

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The commission did not outline exactly how identification should be verified.

“We didn’t really specify what that identification process was going to be. We’re leaving that up to rule making,” Ingwersen said.

Second Recommendation: Easier path to undo a fraudulent deed

Currently, the only way to reverse a fraudulent deed in Maine is to go to court.

The commission proposes allowing an attorney to file an affidavit with the registry.

“Allow an attorney to file an affidavit with the deed recorder that would allow the deed to be, the fraudulent deed, to be nullified in a way that is a little bit quicker than we currently have,” Ingwersen said.

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The recommendations will now head to the Legislature’s Judiciary Committee. Any legislative change likely wouldn’t take effect until 2027, if the proposals make it into a bill and then survive a vote.

“I think we made some good progress, but I don’t think this is going to go away. I think this will continue,” Ingwersen said.

Landowners fear fraud will try until it succeeds

“We were thinking, do we take a loan out on it just to secure it?” Ralph Nathanson said.

As the legislative process begins, the Nathansons say Maine cannot wait. They fear it’s only a matter of time before a sale of their land goes through.

“To lose land like this or to find out that their land is now gone, I just can’t imagine that,” Ralph Nathanson said.

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Ideas Left on the Table: Title Freeze and National Guidance

Several proposals failed to gain traction, including a “title freeze.” a concept similar to a credit freeze that would allow a landowner to lock their deed from unauthorized transfers. Maine could have been the first state to pilot it, but members said they lacked enough information.

Instead, they pointed to national group studying deed fraud. The Uniform Law Commission is drafting model legislation that states, including Maine, could adopt to better protect landowners.



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Charter Communications lays off 176 Maine employees

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Charter Communications lays off 176 Maine employees


PORTLAND, Maine (WGME) — Charter Communications, which owns Spectrum, is laying off 176 workers in Maine.

A company spokesperson said 176 employees were informed on Wednesday about the layoffs.

Charter Communications said it is transitioning the work done at the Portland call center to other U.S.-based centers effective immediately.

“Employees may relocate in their current role to select customer service locations and are eligible for relocation benefits. They will continue to receive regular pay for 90 days; severance and eligible benefits will begin afterward for those who do not relocate. Impacted employees may also apply for any open role for which they are qualified,” a company spokesperson said.

According to the Press Herald, the layoff is about a quarter of their Maine workforce.

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