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Michigan’s unemployment agency back up and running after global IT outage

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Michigan’s unemployment agency back up and running after global IT outage


Michigan’s unemployment agency hit by global IT outage

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Michigan’s unemployment agency hit by global IT outage

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(CBS DETROIT) – State departments were not spared from tech issues on Friday as Michigan and the rest of the country dealt with major disruptions from a global tech outage

Phone and online chat services are back online after being disrupted at Michigan’s Unemployment Insurance Agency.

“Here at the state of Michigan, we do have some state services that were impacted mainly through third parties or hosted services,” said Laura Wotruba, the director of communications for the Michigan Department of Technology, Management and Budget. “One of those would be call centers that people call into for various help with various state services and programs. And so those were down, but since then, traffic has been restored.”

According to the Michigan Department of Labor and Economic Opportunity, there were a few hours on Friday morning when customers could not reach employees, but systems are beginning to return to normal. 

“All of our state agency call centers are once again able to handle customer calls, and we here at the Department of Technology, Management and Budget continue to monitor all of our systems, just given the nature of a widespread global IT outage,” Wotruba said. “We’re just being extra vigilant to make sure things are up and running as they are supposed to be.”

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Wotruba says that calls that came in during the disruption were rerouted. Those who received an error message can call now that things are running more smoothly. 



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Michigan House reaches settlement to end $645M work project funding battle

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Michigan House reaches settlement to end 5M work project funding battle


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Nexstar Media Group, Inc. is a leading, diversified media company that produces and distributes engaging local and national news, sports, and entertainment content across its television and digital platforms. The My Nexstar sign-in works across the Nexstar network—including The CW, NewsNation, The Hill, and more. Learn more at nexstar.tv/privacy-policy.



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Michigan launches new online form to track harmful algal blooms

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Michigan launches new online form to track harmful algal blooms


As temperatures rise in Michigan each summer, so to do the chances of harmful algal blooms (HABs) developing in our lakes, causing a risk to both ecosystems and public health.

HABs are formed wherever there is rapid growth of cyanobacteria, or blue-green algae, which are naturally found in lakes, rivers and ponds. Some cyanobacteria found in blooms contain toxins that can be harmful to people and animals, and often present as blue-green, yellow or brown streaks, foam, or thick paint-like scums on the water surface, according to the Michigan Departments of Environment, Great Lakes, and Energy (EGLE)

To help keep track of these harmful algal blooms across the state, EGLE has teamed up with the Michigan Department of Health and Human Services (MDHHS) to update its online reporting form to include harmful algal blooms. Now the public can easily report suspected HABs to the state by filling out the form at Michigan.gov/HABs. Individuals can also make a report by calling EGLE’s Environmental Assistance Center at 800-662-9278.

“This new online form is an easy and efficient way for Michiganders to help monitor and safeguard our water resources,” said Jerrod Sanders, director of Water Resources Division at EGLE, in a news release. “This tool improves efficiency and helps us respond to potential risks more effectively.”

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It will also allow EGLE and MDHHS staff to better understand how HABs develop, and creates the potential to send out public notifications about what areas to avoid as a way of keeping people and pets safe when they’re detected.

Breathing in or swallowing water with HAB toxins can cause asthma-like symptoms, difficulty breathing, stomach pain, vomiting, diarrhea, runny eyes and nose, weakness, headaches or dizziness. Skin contact can also cause rashes, blisters or hives.

“If you had contact with or swallowed water with a suspected HAB and feel sick, call your health care provider or seek medical attention as soon as possible,” said Dr. Natasha Bagdasarian, chief medical executive.

Locations of HAB reports verified by EGLE and results of cyanotoxin testing will be displayed on the Michigan Harmful Algal Bloom Reports Map for the public to review.

For more information on health effects, causes and reports on the occurrence of HABs in Michigan lakes, visit Michigan.gov/HABs. 

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Lake Michigan beaches have added more safety features, but is it enough?

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Lake Michigan beaches have added more safety features, but is it enough?


Beach season is here, and Lake Michigan is the most popular of the Great Lakes for swimming. However, it can also be the most dangerous.

According to the Great Lakes Surf Rescue Project, 81 people drowned in the Great Lakes in 2025. 36 of those drownings, or almost half, happened in Lake Michigan.

“Even an Olympic swimmer is not going to swim against the rip current,” Pat Whelan, Plainwell district supervisor for the Michigan DNR Parks and Recreation Division, said.

What makes a rip current so dangerous is the natural instinct to try and swim back to shore. However, it is not the way to escape.

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“It’s a term called ‘flip, float, and follow,’ where you flip on your back so you can breathe,” Whelan said. “Follow that, float on the top of that current and follow it out into the lake until you can feel it release you. Then you’re going to swim parallel to the shore, and then the waves themselves will help push you back into the shore.”

It’s been more than 20 years since Andy Fox, 17, drowned in a rip current at Grand Haven State Park, but the pain is still fresh for his mother, Vicki Cech, who rarely goes to the beach.

“When I have company in, sometimes I’ll walk out on the pier, but as a rule I just don’t go there anymore,” Cech said. “Not that beach, because that one does have a lot of sad memories for me.”

Pictured is Andy Fox, 17, in this undated photo. Fox drowned in a rip current at Grand Haven State Park in 2006. (Cech/WWMT)

Compared to other Lake Michigan beaches, Grand Haven State Park has added safety features as conditions are known to change rapidly.

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Grand Haven uses the color warning system, but at other beaches, they have flags.

At Grand Haven State Park, however, there is an electronic lighting system on an orange tower. When the life ring on that tower is pulled, Ottawa County dispatch is alerted right away.

Blue towers on the beach are equipped with cameras, providing a video feed of what is happening where the life ring was pulled.

Electric lights instead of flags are used to alert people of swimming conditions at Grand Haven State Park.

Electric lights instead of flags are used to alert people of swimming conditions at Grand Haven State Park.

“They can push the bottom and actually talk back and forth with central dispatch,” Whelan said.

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Alongside these additions, Cech would like to see lifeguards on Grand Haven’s beaches.

“I know there’s all kinds of different things we have down there. Life rings closer to the water and everything like that,” Cech said. “But I’d say the only thing which I see South Haven has finally gotten lifeguards, the ultimate would be lifeguards.”

Michigan got rid of lifeguards at state parks in the 1990’s. The DNR said it was a combination of cost and liability concerns.

South Haven, however, welcomed lifeguards back to the city’s beaches for the first time in 25 years on Monday.

Those lifeguards do not yet have chairs and towers yet, but they will be posted between each flag section, with green, yellow and red colors marking that day’s swimming conditions.

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More information about the Great Lakes Surf Rescue Project can be found online.



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