Indianapolis, IN
Indianapolis International Airport ranked best medium airport by J.D. Power
INDIANAPOLIS — J.D. Energy has rated the Indianapolis Worldwide Airport greatest for buyer satisfaction amongst medium-sized airports in North America for the fifth time.
In accordance with a press launch from the Indianapolis Airport Authority, that is the third yr in a row the airport has gained the award.
“We hear it from vacationers on a regular basis; IND is their favourite airport – and there’s a lot of care and energy from so many individuals that goes into delivering that sort of persistently superior customer support,” Mario Rodriguez, govt director of the Indianapolis Airport Authority, mentioned within the launch. “We are able to’t assist however be happy with our frontline workers and companions who attempt every day to create that have.”
The survey seems at six issues:
- Attending to and from the airport
- Examine-in and baggage test
- Safety test
- Terminal amenities
- Baggage declare
- Meals, beverage and retail
Different airports claiming the highest spot embody Minneapolis-Saint Paul Worldwide Airport for mega airports and Tampa Worldwide Aiport for big airports.
“We attempt for the Indy airport to be the epitome of Hoosier Hospitality, and that makes a profound impression on the general traveler expertise to our group,” Rodriguez mentioned within the launch.
You’ll be able to be taught extra in regards to the survey outcomes right here.