Finance

UK Banking Complaints Surge 70% on Credit Cards, Car Finance

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Complaints from bank customers in the UK over financial products soared 70% last quarter from a year earlier, mostly driven by disputes linked to credit cards and car loans, according to the country’s Financial Ombudsman Service.

New complaints jumped to almost 75,000 in the three months through June, from about 44,000 in the same period in 2023, the ombudsman said in a statement on Thursday. Of them, more than 18,000 were about credit cards and roughly 16,000 around motor finance, it said.

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