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For financial institutions, generative AI integration starts now

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For financial institutions, generative AI integration starts now

As published in BankingExchange.com

Today, banks of all sizes have access to a considerable amount of customer data that’s processed and stored on a daily basis, from credit history to buying activity. While industry innovators have always used this data to optimize services and enhance customer experiences, the emerging technology landscape presents new opportunities to take these data resources to new heights, particularly in the realm of generative AI (GenAI). 

Today, more than 50% of tech leaders within the financial services industry are interested in exploring AI applications, signaling a trend of increased adoption of this technology. Although many use cases may focus on customer experience applications, operational improvement is also an area of high value. In this environment, bank risk and compliance professionals have a unique opportunity to incorporate meaningful, measured GenAI capabilities into their workflows to help them manage risk, maintain compliance, and safely grow their business. 

Increasing GenAI use cases

Every risk or compliance professional can relate to poring over hundreds of pages of regulatory documents to not only identify new laws and regulatory obligations to which they are subject, but to help provide insights on how those developments impact their front-line business partners and broader business operations. 

As large language models (LLMs) continue to advance, GenAI is emerging as a key tool in helping bank compliance professionals stay more current on the regulatory landscape, and ultimately optimize their risk and compliance programs. This capability stems from GenAI’s power to generate profound insights from new information and even recommend next steps based on historical actions. With nearly 70% of financial leaders denoting technology investment as a crucial step towards managing new regulatory developments, GenAI provides an immediate use case in helping professionals not only identify business obligations from new or existing regulations, but to communicate the impact of changes to frontline business leaders. 

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Across industries, staffing shortages force companies to “do more with less,” leveraging their limited resources for maximum efficiency. Financial institutions are certainly not excluded from this struggle, and resource constraints may be even more pressing as some of the largest banks strive to process millions of transactions each day. GenAI’s power to process information and aid decision-making presents an immediate opportunity to automate many of the manual tasks comprising employee workloads. From helping evaluate the impact of a new regulation on risk ratings to identifying vulnerabilities and suggesting controls to safeguard banking operations, GenAI, if successfully implemented, can augment human decision-making, allowing employees to deliver higher-value work.  

Lastly, GenAI may complement human insights when challenges abound. While the human brain is excellent at reacting to immediate information and making decisions, GenAI can take a bird’s-eye view of an entire information landscape to surface insights hidden to the naked eye. This capability is useful for pairing customer caches with historical trend data to inform risk assessments or flag anomalous transactions indicative of potential fraud. 

Say hello to the AI steward

GenAI’s potential to help compliance professions see around blind spots and better anticipate and avoid risk is promising.  However, after the initial enthusiasm subsides, a daunting implementation journey remains, with no clear path to integration. At this stage, many chief compliance officers may become anxious about navigating GenAI integration complexities, but therein lies a silver lining: one needn’t embark on this journey alone. 

This exploratory phase represents the best time for chief compliance and risk officers to assemble a team of “AI stewards.” These professionals, drawn from all areas of the business, will be instrumental in crafting a GenAI implementation strategy and providing insight into which business processes would benefit from GenAI’s automative and predictive capabilities. This early stage is also an optimal time to involve legal, client relations, and even HR to better understand the ethical and legal considerations of both internal and external GenAI integration, especially as privacy and data stewardship come to the forefront. 

While tech and IT leaders may have the most hands-on role in a bank’s GenAI rollout, incorporating team members from across business functions is equally important— it may come as a surprise as to where your “AI allies” are hiding!

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Assessing risks and devising best practices 

No technological integration is worth exposing a bank’s sensitive information to potential hackers or leaving data open to compromise, and GenAI integration is no exception. However, by employing the latest guidance, risk and compliance professionals can support a secure rollout. 

While federal guidance like last year’s landmark Executive Order on AI safety and security is a valuable starting point for general risk evaluation, the breakneck speed of AI innovation requires stakeholders to get ahead of federal regulation to remain competitive. 

State-level legislation coming out of Colorado and California may provide more comprehensive guidance, especially as these states deploy GenAI tools for public services. Across the pond, European regulations such as the AI Act are years ahead of early US frameworks and may serve as a helpful guide. 

It must be noted that big data resources—which make large banks especially excellent GenAI integration candidates—remain the central reason why careful guidance is needed: AI models can exert a significant impact on the millions of customers served by these institutions every day. For example, GenAI models trained on biased data sets are particularly problematic for financial institutions, as functions like credit scoring or underwriting can easily be influenced by underlying prejudices embedded in the model.

Moreover, as AI-generated content becomes even more conversational and widespread, the importance of early disclosure of how GenAI may influence their products and services is paramount. Risk and compliance professionals should consult their company’s legal team to ensure these disclosures are made at the earliest possible stage. 

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Conclusion 

In this age of digital disruption, banks must move fast to keep up with evolving industry demands. Generative AI is quickly emerging as a strategic tool to carve out a competitive niche. With unique insight into a bank’s most resource-heavy functions, risk and compliance professionals have a valuable role in identifying the best areas for GenAI automation. 

Kris Stewart, JD, CRCM, is a senior director in the compliance product management team at Wolters Kluwer. Reach her at LinkedIn.

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How Applied Materials Is Driving Transformation of the Finance Function with SAP Taulia

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How Applied Materials Is Driving Transformation of the Finance Function with SAP Taulia

Within the global manufacturing industry, maintaining a competitive edge requires a delicate balance between driving internal efficiency and fostering strong external relationships. For Applied Materials, a leader in materials engineering solutions for the semiconductor industry, this challenge became the foundation for a strategic finance transformation program, with an SAP Taulia solution emerging as a key enabler.

The journey began in early 2019 with the launch of Agile Finance, an end-to-end transformation initiative designed to support the company’s aggressive growth trajectory, which included a goal to double in size. The initiative was built around three strategic pillars: enhancing the efficiency and effectiveness of the finance organization, promoting career fulfillment, and establishing a robust digital operating model. The impact was significant, with the finance function achieving approximately 35% productivity gains in its labor force.

The third pillar—the move to a digital operating model—is where the partnership with SAP Taulia began.

“The SAP Taulia Dynamic Discounting solution was introduced not merely as a cost-cutting measure, but as a strategic tool to transform and digitize the interaction with Applied’s extensive, global supplier base,” Junaid Ahmed, corporate VP, Finance at Applied Materials, says. “We understood that to reap the benefits of digitization, we had to ensure the suppliers were on board. It needed to be a win-win outcome.”

Unprecedented flexibility for suppliers

The program empowers suppliers—thousands of them worldwide—to self-select which approved invoices they wish to discount for early payment. This is not a continuous, all-or-nothing commitment but rather a decision made on an invoice-by-invoice basis. This flexibility allows suppliers to manage their working capital needs with greater precision, taking advantage of early payment during their own critical periods, such as quarter-end or year-end, to help meet their own financial targets.

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The system also drastically improves transactional efficiency. Suppliers no longer have to call Applied to track invoice status, approval, or payment date. All this information is available 24/7 in the SAP Taulia solution, reducing resource allocation on both sides and ensuring both reap the benefits of moving to an integrated, digital system.

Free working capital to strengthen your financial supply chain and manage risk with SAP Taulia solutions

Strategic benefits for Applied Materials

For Applied, the program is a testament to its focus on balancing efficiency with strong supplier relationships. The philosophy is a “win-win” built on a crucial spread: Applied Materials, as a Fortune 500 company with strong cash flow, has a significantly lower cost of capital than many of its suppliers. By funding the discounts, Applied captures a return—the discount income—while offering its suppliers funding at a rate close to their cost of capital, but with greater convenience.

This relationship-focused approach is critical. Applied’s supplier account managers actively support the program because they recognize its mutual benefit, not viewing it as a finance mandate to push costs onto the supply base.

Furthermore, the “dynamic” nature of the discount rates is a powerful risk mitigation tool. Unlike fixed contractual discounts, the rates can be adjusted in response to global economic changes, such as shifts in interest rates. When interest rates rose after the pandemic, Applied was able to adjust the discount rates accordingly with minimal pushback, as the core proposition remains the valuable spread between the parties’ cost of capital.

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The SAP Taulia Dynamic Discounting solution has been rolled out globally, giving all suppliers the opportunity to use it. This has been critical over the last 12 months as many businesses around the globe have been subject to new and often unexpected tariff costs impacting their margin and their liquidity.

“The flexibility of the solution means suppliers can access funds when they need them, which helps them navigate some of the economic uncertainty that many businesses are facing,” Dirk Holoubek, managing director, Finance Shared Services, explains. “2025 saw a 23% increase in usage of the discounts, reflecting the pressures that suppliers are feeling right now on their cash flow.” 

The solution’s capability to drive sophisticated analytics is also a major strategic asset. It helps provide insights into the different costs of capital between Applied and its supplier base. This data allows for targeted outreach and communication, ensuring that the offer of capital support is proactively extended to the suppliers that need it most.

The strategic value of the solution is further cemented by its ownership. The acquisition of Taulia by SAP brings several advantages.

“Trust is really important to both us and our suppliers,” Ahmed says. “For our suppliers to adopt a new solution, they need to know its technology they can rely on in the long term. Being part of SAP creates that assurance in the long-term future of the program.”

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Looking forward, Applied Materials is already focused on the next stage of the transformation project: Agile Finance 3.0, which is focused on enabling the organization to become AI-first. The company is deploying a global, organization-wide AI assistant to drive personal productivity, but the strategic application of AI in the supplier management space is even more profound.

AI is expected to transform decision-making enablement by analyzing critical information and communicating effective options. In the future, AI will be able to proactively assess the specific needs and attributes of the supplier base, enabling Applied to address issues more quickly and resolve them earlier. The benefits are already tangible in e-invoicing: AI has made the solution more flexible and “human-like,” capable of reading minor changes in invoice format that would have previously caused electronic errors. This reduced rigidity and increased flexibility are directly contributing to the overall efficiency of the digital operating model.

By leveraging the SAP Taulia Dynamic Discounting solution, Applied Materials has not only digitized a process but also strategically transformed its financial operations, creating a system that is agile, resilient, and focused on maintaining mutually beneficial relationships with its global supplier ecosystem.


Cedric Bru is CEO of SAP Taulia.

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Houston budget amendment would give financial assistance to help those impacted by a trash fee

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Houston budget amendment would give financial assistance to help those impacted by a trash fee

HOUSTON, Texas (KTRK) — Houston City Council could soon consider whether to offer financial assistance to help those who may struggle to afford a proposed trash fee.

This month, council will approve a budget. In it, Mayor John Whitmire doesn’t increase taxes.

However, he does want to charge a $5 monthly fee to cover trash services. A plan to help close the city’s nearly $200 million deficit that doesn’t add up to some.

Speaking in front of council on Wednesday, Super Neighborhood 64 president Lindsay Williams brought more than concerns, she had numbers surrounding the mayor’s proposed $5 monthly trash fee.

A plan his team says could climb to $25 a month by 2032. If it does, Williams told council that $300 annual cost would be just .15% of a $200,000 income.

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For someone making $15,000, it’s two percent. “More than 13 times the burden for the same trash, same truck and same fee, but not the same pay,” Williams explained.

However, Controller Chris Hollins said the mayor’s not being truthful about the real cost.

“Houstonians are not stupid,” Hollins said. “We should not treat Houstonians like they’re stupid.”

Hollins said the cost may need to be $40 a month. Whitmire didn’t respond to Hollins during the meeting when he asked if he plans to increase the fee.

No matter the cost, some council members want to offer financial relief. Right now, there are no exceptions.

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However, an amendment council will consider from Council Member Alejandra Salinas next week would change that.

“If they for whatever reason met the threshold and need an additional need because of the administrative fee, our amendment would allow them to apply for funds through the water fund,” Salinas said.

The trash fee wasn’t the only item from the mayor’s seven and a half billion dollar budget proposal that sparked debate. Hollins said a plan to divert money away from water utilities could drain a billion over the next five years from infrastructure money.

Whitmire disagrees saying there’s more than enough funds to handle the change, and continue with projects.

“We’ve all admitted the budget’s not perfect, but certainly it’s a first start that Houstonians understand and it’s a shame it’s being so politicized because it’s literally people’s lives and death,” Whitmire said.

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Council will vote on amendments next week. It has to have a new budget in place by the end of the month.

Copyright © 2026 KTRK-TV. All Rights Reserved.

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How can I illustrate our financial position to a spouse who shows little interest?

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How can I illustrate our financial position to a spouse who shows little interest?

Reader question: My spouse has little interest in our financial position. As we age, this concerns me. I try to share some basic information (income, spending, account balances, debt, and so on) each month but rarely get a response. I think graphs or charts might be of more interest to her than a bunch of numbers. What recommendations would you have for illustrating our financial position so that I am not the only person aware of how we are situated? Thanks!

Answer: Your situation is pretty common. Most couples I know develop a division of labor over time, where one person is in charge of financial matters and the other person is less involved. That’s definitely the case for my husband and me. He’s in charge of paying all the monthly bills and preparing our tax returns, but the financial planning and investment decisions are up to me. This type of arrangement might work well for a long time, but can become less sustainable with age, particularly if the “finance person” in the relationship dies or develops a major health issue.

Online tools and mind maps

Illustrating your financial situation with charts and graphs is a great idea that might help your spouse become a little more involved. Morningstar’s  Portfolio X-Ray  tool includes a variety of images that help illustrate your financial situation. Websites for most major brokerage firms also include some visual tools. Schwab, for example, offers a Portfolio Checkup and a bar graph illustrating your account’s monthly income from dividends and interest income. Vanguard has a Portfolio Watch tool and a variety of performance illustrations, tools, and calculators.

A  mind map, which we used with clients when I worked for a financial advisory firm, can be another way to picture your entire financial situation on one page. There are various  softwaretemplates  for drawing a mind map, or you can simply sketch it out with a large sheet of paper and a pencil. Start with your names at the center of the page. Then draw spokes connecting to various categories, such as names of other family members; investment accounts; real estate and other assets, insurance policies, estate plans, key goals and values, and contact information for accountants, estate planners, and other professionals. It can be helpful to go through the mind map together and make any updates needed at least once a year.

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Other ways to communicate about money

A few other ideas—though not related to charts and graphs—might also be useful.

I like the idea of putting together a  net worth statement  that itemizes cash, taxable accounts, real estate, retirement accounts, and debt for each member of the couple as well as items owned jointly. It’s a good idea to update this document at least once a year and  discuss it as a couple. If you set up the document as a spreadsheet, you can include columns with additional information such as account numbers, what each account is used for, which accounts are subject to required minimum distributions, or tax issues like potential capital gains.

Many couples also put together a  binder  (sometimes humorously called a “Doomsday Book”) that contains information about where to find important paperwork, insurance policies, how bills are paid, what each account is for, steps the surviving spouse will need to take, final wishes, and any other critical information.

A well-qualified financial adviser can bridge the information gap

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Finally, you could consider working with a good  financial adviser,  who can help involve your spouse in financial matters while you’re still living and step in to fully manage investments and personal finance decisions if you pass away before your spouse. Make sure the adviser holds the Certified Financial Planner designation and charges fees that are reasonable. Although a 1% fee is still the industry standard for accounts of $1 million or less, it’s possible to find advisers who charge significantly less, including a few who price their services based on hours worked instead of a percentage of assets under management.

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This article was provided to The Associated Press by Morningstar. For more personal finance content, go to https://www.morningstar.com/personal-finance.

Amy C. Arnott, CFA, is a portfolio strategist for Morningstar and co-host of The Long View podcast.

Related links:

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3 Big Questions to Ask Your Aging Parents

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https://www.morningstar.com/personal-finance/3-big-questions-ask-your-aging-parents

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