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A by-the-numbers look back at Canadian finance in 2024

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A by-the-numbers look back at Canadian finance in 2024

TORONTO — The big questions in Canadian finance heading into 2024 were whether the economy could avoid a recession and what would happen with interest rates.

The uncertainty at the start of the year had banks tucking billions of dollars aside in case the picture worsened for heavily-indebted Canadian consumers as many renewed their mortgages at much higher rates.

As the year comes to a close, it’s clear banks and borrowers fared better than feared, leaving some of the biggest stories in the financial industry to be blockbuster deals, surprises and scandals at individual lenders.

Here’s a look at some of the key numbers that tell the story of 2024 for the Canadian financial sector:

$58,771,000,000 — The adjusted profits of the Big Six banks in the 2024 fiscal year. That’s up a billion dollars from a year earlier, though still a little below the highs of 2021-2022. Heading into 2024, there were heightened fears about mortgage defaults and borrower stress with interest rates running high. The strains did lead to subdued loan growth, but with Canada settling into a soft economic landing, banks still managed robust profits. Expectations are for better growth in 2025, mostly in the second half of the year, as interest rate cuts have time to work through the economy.

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3.25 per cent — The Bank of Canada interest rate at the end of the year, down from five per cent at the start of June. Banks followed the central bank’s lead and have lowered their prime rates to 5.45 per cent. More cuts are on the way for 2025 with RBC expecting the central bank rate to lower its key rate to two per cent by July because of the weak economy. Meanwhile, the U.S. interest rate came down only half a percentage point as its economy remains much stronger. The Federal Reserve suggested earlier this month it may cut just twice next year.

0.20 per cent — The mortgage delinquency rate in Canada at the end of the third quarter, according to Equifax Canada. That’s up from a historically low 0.14 per cent two years ago, but still below the more than 0.30 per cent that it averaged in the years before the pandemic. Banks expect delinquencies to creep higher next year as job losses grow, but say overall, they’re comfortable with their mortgage portfolios.

$4.45 billion — What TD Bank Group paid the U.S. government for its oversight failures on anti-money laundering controls. The bank took full responsibility for the failures, which led to criminals laundering more than $965 million in illicit drug profits through its branches in the U.S. Regulators also capped its retail asset growth. TD chief executive Bharat Masrani announced he would retire in the new year, to be replaced by Raymond Chun.

Finance

How digital payments are reshaping a fast-growing digital banking market

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How digital payments are reshaping a fast-growing digital banking market

Digital payments are becoming an increasingly common part of everyday life in Uzbekistan, helping bring more consumers into the formal financial system and increasing demand for services beyond basic transactions.

According to a financial inclusion survey conducted by the Central Bank of Uzbekistan with support from the Asian Development Bank, 71.17% of respondents reported making or receiving at least one digital payment in 2025, compared with 39% in 2021.

The increase follows several years of policies aimed at expanding financial inclusion, encouraging electronic payments and introducing digital tools such as remote identification systems for banking customers.

Interviews conducted by Euronews on the sidelines of the Tashkent International Investment Forum (TIIF) suggest that the rapid adoption of digital payments is now beginning to influence wider parts of the financial sector, from lending and insurance to investment products and banking services for businesses.

Digital payments enter the mainstream

Industry executives point to a combination of demographic, technological and regulatory factors behind the growth of digital financial services.

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Nikolay Seleznyov, co-founder of Uzum, a company active in e-commerce, digital payments and financial services, said the expansion is bringing more people into the banking system.

“More and more people are becoming bank customers. And this trend is irreversible.”

Oliver Hughes, chairman of TBC Uzbekistan, a digital bank operating through the TBC UZ and Payme applications, pointed to the country’s young population and widespread use of mobile technology as factors supporting the shift towards digital services.

The trend is also affecting established lenders. Dmitry Sapronov, deputy chairman of Ipoteka Bank, which became part of Hungary’s OTP Group in 2023, said customer demand for digital services has increased significantly in recent years, requiring banks to rethink how they deliver products and interact with clients.

Regulation and infrastructure

Executives said the growth of digital finance has been supported by both regulatory changes and investment in digital infrastructure.

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The Central Bank and other institutions have introduced measures aimed at expanding financial inclusion and encouraging electronic payments, while digital identification systems have made it easier for consumers to access banking products remotely.

“The digital ID product was one of the biggest enablers here for all the players in the financial services industry,” Seleznyov said.

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Anne Arundel County Launches New Finance and Procurement Platform

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Anne Arundel County Launches New Finance and Procurement Platform

Anne Arundel County is preparing to launch a new finance and e-procurement system to modernize county operations and improve how businesses interact with local government.

The new platform, called Harbor, is scheduled to go live in July and will replace the County’s legacy procurement system with a centralized cloud-based platform built on Oracle Fusion Cloud.

County officials say the new system is designed to streamline procurement and financial processes while making it easier for both existing and prospective vendors to do business with the County.

From the press release: 

“Harbor is a much-needed upgrade that will streamline services for our county agencies and those who do business with the county,” said Anne Arundel County Chief Administrative Officer Christine Anderson.

The platform will serve as a single portal for supplier registration, bid opportunities, invoicing, payment tracking, and contract management, consolidating what had previously been spread across multiple systems. County leaders say the transition is part of a broader effort to modernize operations, improve efficiency, and lower barriers for businesses seeking to compete for county contracts.

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For counties, procurement modernization remains an important operational priority as local governments look to improve transparency, strengthen vendor engagement, and simplify access for businesses of all sizes. Anne Arundel County has encouraged interested suppliers to review training materials and registration information ahead of the July launch.

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Quadient Recognized as a Leader in the 2026 SPARK Matrix for Accounts Receivable Applications

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Quadient Recognized as a Leader in the 2026 SPARK Matrix for Accounts Receivable Applications
QUADIENT

Quadient demonstrates continued innovation in AI-driven invoice-to-cash automation and unified finance operations

Paris

Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, announced today it has been recognized for the fifth consecutive year as a Leader in the 2026 SPARK Matrix™ for Accounts Receivable Applications by technology analyst and advisory firm QKS Group. Quadient strengthened its position in the report year-over-year, with a notable improvement in Technology Excellence, reflecting continued innovation in its AI-driven invoice-to-cash solution.

According to QKS Group, Quadient’s leadership position highlights its evolution into a comprehensive, AI-powered platform that delivers strong predictive accuracy and straight-through processing. The analyst firm also emphasized the capability of Quadient’s solutions to unify accounts receivable (AR) and accounts payable (AP), offering finance leaders greater visibility and insights into their business finances to make faster, better decisions on working capital management.

Earlier this month, Quadient announced the release of its new cash dashboard capability for AR and AP that allows finance teams to bring together traditionally siloed data in a single view. An AI assistant summarizes key metrics and provides analysis that helps finance leaders accelerate cash on hand, improve forecasting, reduce risk and uncover opportunities to optimize working capital.

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“Quadient has established a strong position in the 2026 Accounts Receivable Automation market through its focus on intelligent automation, cash flow optimization and integrated financial operations,” said Sanjeevi C R, associate vice president, Enterprise Research at QKS Group. “The platform’s evolution from predictive analytics to AI-driven autonomous collections execution represents a meaningful step forward in reducing manual effort across the invoice-to-cash cycle. What differentiates Quadient is its ability to combine collections management, cash application, and payment processing with a unified accounts receivable and accounts payable ecosystem, providing finance leaders with a more holistic view of working capital performance. By enabling greater automation, enhanced cash flow visibility, and more efficient receivables operations, Quadient continues to deliver measurable value for organizations seeking to modernize their financial processes and improve liquidity management.”

QKS Group highlighted the following key strengths for Quadient AR:

  • Autonomous AI capabilities that simplify accounts payable processes with greater clarity and keep invoices moving from capture to payment resolution;

  • A unified AR and AP platform, reducing silos and simplifying financial operations;

  • And advanced cash application that improves matching accuracy and minimizes manual reconciliation

“CFOs and their teams are facing more complex challenges than ever before. They need a trusted partner who offers cash flow management optimization solutions that deliver faster cash application, improved collections performance and enhanced AI-based forecasting,” said Lilac Schoenbeck, senior vice president for Digital solutions at Quadient. “This recognition as a Leader in the SPARK Matrix reflects how we’re helping customers transform finance operations end-to-end, automating time-consuming tasks, improving accuracy and freeing up resources to focus on strategic initiatives that drive business growth.”

For the complimentary report, visit: quadient.com.

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About Quadient
Quadient designs and builds human-centered, AI-driven automation solutions for business communications. Our software empowers hundreds of thousands of customers to create, deliver, and manage world-class communications with speed and ease. From financial automation and customer communications to mail and parcel management, Quadient reduces friction and waste so customers can focus on growth and customer connections. Quadient is listed on Euronext Paris (QDT) and part of the CAC® Mid & Small and CAC Technology indexes. Make room for the remarkable at quadient.com.

Contacts

Quadient
Joe Scolaro
+1 203-301-3673
j.scolaro@quadient.com  

Walker Sands
Kiley Ribordy
quadientpr@walkersands.com   

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