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They planned to sell an iPad online. It ended with an in-person robbery. Here's how to stay safe

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They planned to sell an iPad online. It ended with an in-person robbery. Here's how to stay safe

A couple in Pomona who were selling an iPad were held at gunpoint and attacked during a meetup with a potential buyer, a crime that experts say happens too often but can be avoided if online sellers take some common-sense steps to ensure a safer sales experience.

Two teenagers who were accused of committing the armed robbery on Dec. 23 were taken into custody Jan. 3 and then to juvenile hall, said Aly Mejia, spokesperson for the Pomona Police Department.

One of the victims, Eduaro Reyes, told KTLA-TV Channel 5 that he met the potential buyer through OfferUp, an online marketplace where users can sell their items to local buyers. Reyes met the buyer in a residential neighborhood, but when he stepped out of his car, one teenager aggressively shoved the barrel of the handgun against Reyes’ neck while trying to grab the iPad.

The second teen ran from around the street corner to ambush the couple, according to footage obtained by KTLA.

Reyes told KTLA that he’s sold over 50 items through the OfferUp platform without an issue.

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Online marketplaces are a common place for people to sell used items, but most users have a false sense of security when using the platforms, said Iskander Sanchez-Rola, director of privacy innovation for cyber safety network Gen. Although it appears that online marketplaces are secure ways for buyers and sellers to interact, he said users need to be skeptical and take steps to ensure their safety and privacy online and in person when using the platforms.

Don’t share personal information

There are many online marketplaces that allow you to post and sell your used items for free while others take a percentage of the transaction.

Craigslist, which started as an email distribution list in 1995, dominated as a virtual classified ad for just about anything you could think of, including bikes, patio tables and guitar amps. But online thrifting has grown to platforms such as EBay, OfferUp, Depop and Facebook Marketplace.

When you’re creating an account or using an existing marketplace account, be sure to access it with a secure computer. Avoid using public computers or connecting to a public Wi-Fi because scammers can hack into your computer and steal information.

Similar to any online platform, limit your digital footprint. Sanchez-Rola said don’t post or share personal information including your phone number, address, Social Security number, bank information or credit card information.

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ADT, a residential and business security company, advises that you use a proxy email address so you don’t get spam to your personal email address after you buy or sell online. If you share your phone number, for example, scammers can try to retrieve information that’s linked to it.

When deciding which marketplace to use, remember that the safer platforms are not going to ask you to post personal information, Sanchez-Rola said.

If you want to go the extra mile, turn off the location function on your camera when taking pictures of the item. Photos taken with your smartphone have the location and other information embedded within the image. Sanchez-Rola said some marketplaces will remove that information when you upload the image, but others will not.

Verifying the seller or buyer

Every account user, buyer or seller, should have a public profile that has their name and a photo of the account user along with past and present item listings.

Sanchez-Rola and other experts shared some red flags of potential scamming profiles:

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  • A blurry photograph or no photograph in the profile.
  • A blurry photograph for the item listing.
  • No past listings or just one listing.
  • No reviews from previous sales.
  • Negative reviews of a seller not following through with a sale.

You can go the extra mile and try verifying whether a photo is fake by using a reverse image search (Google shares steps on how to conduct this search). Scammers can steal photos and create fake accounts.

User accounts typically have information on the number of successful or completed sales as well as reviews. Sanchez-Rola said profiles that have positive reviews and several sales have more validity than an account that has zero sales, no comments and no profile picture.

A major red flag is an expensive item that’s listed at a very low price. For example, if a seller is offering a $1,000 iPhone 15 Pro max for $200, that’s not realistic, Sanchez-Rola said. Remind yourself, if its too good to be true it probably is.

Other potential red flags to look out for include when a person asks you to communicate outside the marketplace. Sanchez-Rola said most, if not all, platforms have a communication system and he advises you stay in it. AARP says to keep the conversation to the product. Don’t get chatty because you might unintentionally share information about yourself.

If you can help it, Sanchez-Rola also advises that payment should be made through the marketplace as well. Sharing information for Venmo, Paypal or other money-wiring services puts your personal information at risk.

Safely meeting up

Some marketplaces have the option to mail the product to the buyer and if you choose to do so, experts suggest you use a P.O. box and never share your personal address. If you choose to hand over the product in-person, Sanchez-Rola said payment should be handled through marketplace beforehand.

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Experts say buyers and sellers should go to these meet-ups with the bare minimum.

“Don’t show up with the new watch that you got for Christmas,” Sanchez-Rola said.

Law enforcement officials, including the Pomona Police Department, advise that you choose a safe place that is busy, public and well-lighted. Never invite strangers to your home to pick up an item.

Some police departments have designated safe exchange zones, locations that are typically under video surveillance. The Los Angeles Police Department launched several locations and has worked with OfferUp to have the location information on the platform. The Safe Trade Station also lists which police departments have safe exchange locations. Others advise that you use police stations or police department parking lots to conduct a transaction, but first call your local police department to verify whether they have a safe spot.

Whether you meet at a public place or a designated safe zone, experts say never go alone. Bring a friend or family member and let another trusted person know the details of the meetup.

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The robot puppeteers of Silicon Valley teaching humanoids how to make your morning coffee

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The robot puppeteers of Silicon Valley teaching humanoids how to make your morning coffee

Fernando Flores can spend eight hours a day pouring the same cup of coffee.

He is not a barista. He’s a robot puppeteer, trying to train humanoids.

He manipulates mechanical arms remotely, using hand and arm sensors to make them pick up a pot of coffee, pour it into a mug and put the pot back in the coffee maker. Flores checks for spills, then empties the mug back into the pot by hand and does it again — hundreds of times.

“The repetitiveness, it can cause some discomfort,” said Flores, who has the title of senior robotic pilot at San Francisco startup Encord. “It becomes second nature after a while.”

This Sisyphus of Silicon Valley is on the front lines of a rapidly expanding industry of robot trainers, preparing to teach and operate the army of humanoid robots scheduled to march out of nearby factories in the coming year. Encord practices, records and sells data about movement to the companies racing to bring humanoids to homes, offices and factories.

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If tech companies’ optimistic plans are to be believed, a swarm of American-built robots is about to hit the market.

Tesla’s Fremont factory stopped car production this year to make way for production lines for its Optimus robots, with unbelievable plans to ramp up capacity to 1 million units a year. Palo Alto-based 1X Technologies is already manufacturing its 66-pound, 5-foot-6 humanoid named Neo at its factory in Hayward. The company received 10,000 preorders, and its first shipment is expected later this year. Figure AI’s humanoid factory in San Jose has increased its manufacturing capacity to produce one Figure 03 robot an hour, with the goal of producing 12,000 a year.

Fernando Flores demonstrates the articulation of a robot performing a whisking motion at Encord on May 21.

(Paul Kuroda / For The Times)

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Goldman Sachs projects the global market for humanoids could reach $38 billion by 2035.

The AI of these humanoid robots needs an immense amount of data on human movement. How humans write, speak, code and compose was easily scraped off the internet, but the bots need more information to master how to stand, step, lift, squeeze, pour and perform other physical movements. That is where companies like Encord come in.

The $10 billion invested in robotics in 2026, according to CB Insights, has spawned an industry focused on training robots. Initially, that meant humans strapping iPhones to their foreheads, recording actions like cooking, cleaning and performing household chores. That, however, doesn’t capture the exact torque, force and grip required for a robot hand to work flawlessly.

Now, humans are directly guiding robots through expensive rigs that let them control the robots’ movements. Data collected using robot arms offer richer insights into motor skills and object manipulation. Encord charges clients up to $1,000 per hour for training data.

The information gathered from trainers controlling robots is “super important to bridge the next level of learning,” where robots will learn to correct mistakes and do the chores on their own, said Vineeth Velmurugan, head of robotics learning at Encord.

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The company is already working with some of the top companies in robotics, but said it couldn’t share most names. Among the clients it could mention were Toyota Research Institute and Weave, which already has laundry-folding robots in a few homes.

Brian Gonzalez pulls an ethernet cable using a robotic arm at Encord

Brian Gonzalez pulls an ethernet cable using a robotic arm at startup Encord on May 20.

(Paul Kuroda / For The Times)

Many of the new robotic data companies are focusing on industrial use cases. Robots can perform better in a structured, predictable environment, like a factory or warehouse.

Home tasks are tougher, as layouts and tasks are more varied and messy. While many bots have mastered walking, they still struggle to open doors, fridges and washing machines smoothly. They don’t know where or how to grasp a doorknob, handle or door edge or how much pulling, pushing or twisting force to apply.

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Flores has mastered making the robot arms pour coffee, but he still often spills. When that happens, he deletes records of the attempt.

“Typically, we don’t want any mistakes,” he said. “If we have more than three consecutive mistakes within a 15‑second window, that’s not going to be good data.”

Inside Encord’s test facility in Hayward, it has replicated a standard American home with a fully furnished living room, kitchen and bathroom.

In the living room, a pilot rearranges an untidy study desk. She first scatters AA-size batteries, pens and scissors on the table, and walks back to the nearby control rig to make the robot arms place each one inside the tray of a desk organizer.

Depending on the day’s training, the pilots could be opening and closing refrigerator doors, whisking liquids in a bowl, sorting silverware or turning a water faucet on and off over and over until the robot arms get it right.

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Cortney Weintz, left, and Tony Schiller record data with cameras at Encord.

Cortney Weintz, left, and Tony Schiller record data with cameras at Encord.

(Paul Kuroda / For The Times)

In another corner of the facility, people wearing smart glasses place and pick up playing cards and sort plastic plates by hand, collecting first-person videos.

One key skill for the coming bot invasion: plugging in cables.

Companies want robots that can crawl into duct spaces, identify ports and plug cables to help build the massive data centers needed for AI. Encord replicated a real data center server rack, where an operator inserts blue cables into penny-sized sockets all day.

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Many companies have entered this business. Meta-backed Scale AI and Palo Alto-based Micro1 are major players in the space. China has more than 40 state-owned robot data-collection facilities where hundreds of on-site humans mimic train bots how to move in the real world.

In Watertown, Mass., Tutor Intelligence has set up a 100-robot facility dedicated to harvesting movement data. Its robot arms, which are being trained to do factory work, are controlled by a human team split across Mexico, the Philippines and Boston. This is in part to train its robot, Sonny, which will hit the market later this year.

Elaine Batchlor sorts screws and bolts with a robot in a mockup at Encord.

Elaine Batchlor sorts screws and bolts with a robot in a mockup at Encord.

(Paul Kuroda / For The Times)

“We built the Data Factory to bootstrap the initial intelligence for the Sonny robot, so that we can begin to deploy Sonny into the field,” said Josh Gruenstein, co-founder of Tutor. Ten of its remote operators are based in Boston, and the rest are international.

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Remote operation is emerging as an integral part of the humanoid robot business. Employing teleoperators in countries where wages are much lower than in the U.S. could, in theory, mean a robot controlled by a human in another country could do a task at a fraction of the cost of having an American do it.

This month, a humanoid robot cleaning service in San Francisco called Gatsby completed a robot cleaning of a U.S. home using a teleoperator in Mexico.

The technology is still evolving, said Aron Frishberg, co-founder of Gatsby, but being a first mover means Gatsby is getting more training.

“There’s obviously stuff that goes wrong,” he said. “It’s really hard to get precise hand movements or arm movements and grab something.”

Encord co-founder Ulrik Hansen said it will be setting up a teleoperations center in its Hayward facility in the next three months. Even as more robots are deployed and master increasingly sophisticated tasks, they will still need humans to occasionally take control remotely.

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“They will need some exception handling when they get things wrong,” he said.

Hundreds of teleoperators will learn where the system succeeds, where it breaks and step in when needed. Once those patterns emerge, Hansen said, they can move teleoperations to cheaper locations abroad or to the Midwest.

Back in Hayward, Flores created new coffee-pouring challenges for his robot arms. He changed what was on the counter around the coffee maker and moved the mug to different spots. It takes a lot of know-how to puppet and train a robot, he said.

“A lot of people would (guess) this might be easy, this is dumb,” Flores said. “There actually is thought here. There actually is critical thinking.”

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Struggling Carls Jr. franchisee plans to close 10 and sell 49 California locations

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Struggling Carls Jr. franchisee plans to close 10 and sell 49 California locations

A Carl’s Jr. franchisee is trying to close and sell his 59 locations in California after filing for bankruptcy protection in April.

The franchisee, Harshad Dharod, who has branches mostly in Southern California, intends to close 10 of the branches he controls and find a buyer for the remainder, according to a broker helping find buyers.

In earlier bankruptcy filings, Dharod had blamed California and Carl’s Jr. for his stores’ struggles. Dharod said a lack of support and innovation from Carl’s Jr. and an increase in labor costs from a $20 minimum wage left him unable to cover his expenses.

Dharod couldn’t be reached for comment.

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A spokesperson for Carl’s Jr. and its parent company CKE Restaurants, said they are aware of Dharod’s decision to sell.

“This situation is specific to this individual franchisee’s financial and business circumstances,” said the spokesperson. “This has no impact on the operations of any other Carl’s Jr. locations.”

National Franchise Sales will oversee the sale, which spans Southern and Northern California.

A spokesperson for the broker said it already has interest from prospective buyers. The spokesperson said that when a franchise changes owners, employees and managers usually keep their jobs.

Carl’s Jr. began in 1941 as a hot dog cart on the corner of Florence and Central in Los Angeles and grew into one of the region’s best-known burger chains. It opened its first sit-down restaurants with expanded menus in Anaheim in 1946. Its smiling yellow star was born in the 1950s and rapidly spread across California throughout the 1970s.

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Although it moved its headquarters from Carpinteria to Tennessee in the last 10 years, its menu still reflects its California origins, with items such as the Cali XL, a double cheeseburger. The chain was among the first to spot the meat-free trend and introduced plant-based burgers and the charbroiled turkey burger. In the early 2000s, it made a splash with commercials pointing to its California origins.

It has had a tough time this year remaining relevant amid new competitors and fast-food consumers who are becoming more picky about what they will pay for and eat, analysts say.

Like most restaurants, Carl’s Jr. has been struggling to attract customers at a time when many are increasingly concerned about inflation and the health of the economy. Some chains are slashing prices. Smaller chains can’t compete well in the price wars. Those without a strong brand identity and fan base have been suffering.

Dharod told the bankruptcy court that business had become particularly bad in the last two years, leaving him without sufficient access to cash to cover wages, rent, supplies and insurance. Although his outlets have generated more than $6 million in monthly revenue, they have been losing more than $600,000 per month this year.

He had to ask for special permission to use his daily cash flow to fund expenses, or risk running out of money and being forced to close his outlets.

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A small group of the close to 1,000 employees working for the franchisee say the efforts to cut costs to the bone have left them overworked, understaffed and exposed to violence.

Some say they are getting injured as they have to do the work of multiple people. Some detailed violent interactions with customers, including robberies and physical assaults, and said the company didn’t provide safety training. Some have staged multiple walkouts in recent months to bring attention to their concerns.

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Vince McMahon and others are sanctioned for destroying evidence in WWE shareholder lawsuit

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Vince McMahon and others are sanctioned for destroying evidence in WWE shareholder lawsuit

A Delaware Court of Chancery judge delivered a blow to wrestling impresario Vince McMahon and other World Wrestling Entertainment officials earlier this week.

Judge J. Travis Laster, vice chancellor of the Delaware Court of Chancery, issued sanctions for “spoliation of evidence” in the shareholder lawsuit over the 2023 merger between Ultimate Fighting Championship and WWE.

Laster ruled on Tuesday that WWE executives destroyed evidence by using the auto-delete setting on the messaging app Signal, enabling potentially relevant communications to be deleted.

The ruling means the court will operate under the assumption that five potentially damaging statements are true while allowing the defendants to rebut them.

The statements, according to the ruling, include that McMahon’s decision on the merger was “influenced” by Endeavor Executive Chairman Ari Emanuel’s “promise” to provide him with a continued role at the company and to indemnify him and provide legal support as federal investigators were looking into claims of alleged sexual misconduct.

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McMahon pursued a deal with Endeavor in 2022 before WWE initiated its strategic review process, and both McMahon and then-WWE President Nick Khan worked with The Raine Group, a strategic financial advisor, “to steer the process to Endeavor and away from other potential bidders,” the ruling states.

In September 2023, entertainment giant Endeavor, the parent company of UFC, acquired WWE and merged the two sports entities to form a new, publicly traded company, TKO Group Holdings, in a deal worth $21.4 billion.

A month later, a group of shareholders filed suit against McMahon and other company officials in Delaware Chancery Court, claiming McMahon orchestrated a “sham sale process.”

Representatives for McMahon, WWE and TKO were not immediately available for comment.

According to the suit, McMahon, WWE’s controlling shareholder, turned down higher offers and excluded other bidders who would have ousted him and instead chose a deal that favored Endeavor’s Emanuel, a “close friend and longtime ally,” enabling McMahon to continue running WWE and shielding him from federal investigations related to a raft of sexual misconduct claims.

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The complaint also alleges that the $21.4-billion deal undervalued the company and was “far below the offers” WWE’s board could have received from other interested parties had they “made any effort to negotiate in good faith.”

The litigation is related to the 2022 investigation by WWE’s board that found that McMahon made at least $14.6 million in payments between 2006 and 2022 for “alleged misconduct.” McMahon has denied claims of misconduct.

The settlements were made to women, including WWE employees, who alleged that McMahon initiated unwanted sexual contact and coerced women into performing sexual acts on him. In one case, first reported by the Wall Street Journal, a woman claimed that McMahon sent her unsolicited nude photos of himself.

McMahon’s alleged misconduct became the subject of ongoing investigations by the Securities and Exchange Commission and the U.S. Department of Justice.

“I am confident that the government’s investigation will be resolved without any findings of wrongdoing,” McMahon said in a statement to The Times in 2023.

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Last January, the SEC announced it had settled charges against McMahon alleging he had violated federal securities laws by failing to disclose a pair of settlement agreements to WWE worth $10.5 million.

McMahon agreed to pay more than $1.7 million in a civil penalty and in reimbursement to WWE, without admitting or denying the agency’s findings. Federal prosecutors also have dropped their criminal investigation.

In January 2024, McMahon resigned as executive chairman of the board of TKO Group, one day after a former WWE employee, Janel Grant, sued the company, McMahon and former head of talent relations John Laurinaitis, alleging sexual assault, trafficking and emotional abuse.

Grant claimed that McMahon agreed to pay her $3 million in exchange for her silence.

The shareholder trial is set to begin on June 8. McMahon, Emanuel, Khan, TKO President Mark Shapiro, and WWE Chief Content Officer Paul “Triple H” Levesque are expected to testify.

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