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How thieves use new credit card numbers before you receive them

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How thieves use new credit card numbers before you receive them

Imagine receiving a notification about suspicious charges on a credit card you haven’t even received yet. How could that happen? 

While it sounds surprising and unsettling, it’s increasingly common due to the rise of digital credit card fraud. Criminals no longer need physical cards to make unauthorized transactions, thanks to methods such as data breaches, phishing schemes and card-not-present fraud. 

Here’s how these schemes work and what steps you should take immediately to protect yourself.

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Illustration of a crook stealing credit card info (Kurt “CyberGuy” Knutsson)

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How it happens

Even if a new credit card hasn’t arrived yet, it may already be vulnerable. In many cases, the issue isn’t about the card being physically stolen but about someone gaining access to your information digitally. Criminals can exploit online account features, mobile wallets or leaked personal data to start using your card before you’ve even opened the envelope. Below are some of the most common ways this type of fraud happens.

1. Account takeover or access

If a scammer already has access to your account, either through stolen login credentials, a hacked email or malware, they can view the newly issued card number in the online dashboard or mobile app. Many credit card companies now allow instant access to digital card numbers for use in Apple Pay, Google Wallet or online purchases. This means that as soon as a new card is issued, it may be visible digitally before the physical card is even shipped. If a fraudster has access to your account, they can add the number to a digital wallet and begin spending before the envelope ever hits your mailbox.

2. Digital wallet hijack

Some card issuers allow you to add your credit card to mobile wallets instantly, even before the physical card arrives. While this feature is convenient, it can also expose you to specific security risks tied to mobile wallet activation. Criminals may exploit this process by using stolen personal information to bypass security checks and add your card to their own Apple Pay or Google Wallet accounts. They might pose as you to request a new card, intercept or reroute the digital activation process, or even start making fraudulent purchases immediately. This type of fraud can be hard to detect, especially if you’re not expecting a new card or if unauthorized charges blend in with legitimate transactions.

Illustration of someone using their digital wallet (Kurt “CyberGuy” Knutsson)

THIS IS HOW TO PROTECT YOUR CREDIT AND BANK CARDS FROM GETTING HACKED

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3. Phishing or data breaches

Another common scenario involves your personal information being compromised in a phishing attack or large-scale data breach. Thieves use this stolen data, such as your name, Social Security number, address and security question answers, to impersonate you and gain access to your account dashboard or reset login credentials. Once inside, they can retrieve new card details directly from the source or request a replacement card. Phishing scams often trick victims into revealing sensitive information through fake emails or websites, while data breaches expose vast amounts of personal data that criminals can exploit for fraudulent activities.

4. Mail theft

Although charges made before a new credit card is received are rarely due to mail theft, this type of traditional fraud still poses a risk. Criminals may intercept your mail to steal sensitive documents, including credit cards, which can then be used for unauthorized purchases. To reduce this risk, avoid leaving important mail unattended in your mailbox. Consider using Informed Delivery by USPS to track incoming mail or request that your credit card be delivered to a secure location, such as a P.O. box or directly to your bank branch.

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A person using their new credit card (Kurt “CyberGuy” Knutsson)

HOW CYBERSCAMS ARE DRAINING AMERICANS’ WALLETS BY THE BILLIONS

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What to do immediately

If you find yourself in this situation where fraudulent charges appear on a card you haven’t received yet, take these steps right away.

1. Change login credentials: Update all login information with your bank or credit card company, including:

  • New password
  • Security questions
  • PIN (if applicable)

If your account is linked to an email address that may also be compromised, update the password for that email account as well. Many fraudsters gain access by first hacking your email, which can give them entry to password-reset links and sensitive notifications. Consider using a password manager to generate and store complex passwords. Get more details about my best expert-reviewed password managers of 2025 here.

2. Use strong antivirus software: If spyware or a keylogger has been installed on your device, it can continue to steal sensitive data, such as passwords and personal information, even after you change your credentials. To protect yourself, install strong antivirus software on all your devices. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

3. Enable multifactor authentication (MFA): Add MFA to all accounts tied to your financial information. This adds an extra layer of security by requiring a second verification step (e.g., a code sent to your phone) before accessing sensitive accounts.

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4. Use an identity theft protection service: Identity theft companies can monitor personal information like your Social Security number, phone number and email address and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals. See my tips and best picks on how to protect yourself from identity theft.

5. Invest in personal data removal services: Consider using a personal data removal service to reduce your online exposure. These services continuously monitor and remove your sensitive information from data brokers and websites that could be exploited by criminals. This lowers the chances of your data being used in phishing scams or other fraudulent activities. While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.

6. Ask your credit card company to investigate: Contact your credit card provider directly and request a full investigation. Ask if there was any suspicious account activity, such as a login from a new device, before the fraudulent charges occurred. They may be able to trace when and how your account was accessed. Most card issuers will reverse fraudulent charges and can reissue a new card with a different number.

7. Notify law enforcement: File a report with the Federal Trade Commission. If necessary, a police report should also be filed to document the fraud. This can be helpful for disputing charges and clearing your record. 

DON’T LET THIS CREDIT CARD FRAUD NIGHTMARE HAPPEN TO YOU

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Kurt’s key takeaways

So, we’ve uncovered how those sneaky credit card charges can surface even before you’ve held the card in your hands. It’s a reflection of the increasingly digital world we live in, where our personal information can be vulnerable in surprising ways. Remember, use strong antivirus software and consider a personal data removal service to minimize your online footprint. If you find yourself in this situation, act fast by changing your passwords, enabling multifactor authentication and reporting the issue to your card company.

What’s the most unexpected way your personal info has been compromised, and what steps did you take to recover? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

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HP ZBook Ultra G1a review: a business-class workstation that’s got game

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HP ZBook Ultra G1a review: a business-class workstation that’s got game

Business laptops are typically dull computers foisted on employees en masse. But higher-end enterprise workstation notebooks sometimes get an interesting enough blend of power and features to appeal to enthusiasts. HP’s ZBook Ultra G1a is a nice example. It’s easy to see it as another gray boring-book for spendy business types, until you notice a few key specs: an AMD Strix Halo APU, lots of RAM, an OLED display, and an adequate amount of speedy ports (Thunderbolt 4, even — a rarity on AMD laptops).

I know from my time with the Asus ROG Flow Z13 and Framework Desktop that anything using AMD’s high-end Ryzen AI Max chips should make for a compelling computer. But those two are a gaming tablet and a small form factor PC, respectively. Here, you get Strix Halo and its excellent integrated graphics in a straightforward, portable 14-inch laptop — so far, the only one of its kind. That should mean great performance with solid battery life, and the graphics chops to hang with midlevel gaming laptops — all in a computer that wouldn’t draw a second glance in a stuffy office. It’s a decent Windows (or Linux) alternative to a MacBook Pro, albeit for a very high price.

$3499

The Good

  • Great screen, keyboard, and trackpad
  • Powerful AMD Strix Halo chip
  • Solid port selection with Thunderbolt 4
  • Can do the work stuff, the boring stuff, and also game

The Bad

  • Expensive
  • Strix Halo can be power-hungry
  • HP’s enterprise-focused security software is nagging

The HP ZBook Ultra G1a starts around $2,100 for a modest six-core AMD Ryzen AI Max Pro 380 processor, 16GB of shared memory, and basic IPS display. Our review unit is a much higher-spec configuration with a 16-core Ryzen AI Max Plus Pro 395, 2880 x 1800 resolution 120Hz OLED touchscreen, 2TB of storage, and a whopping 128GB of shared memory, costing nearly $4,700. I often see it discounted by $1,000 or more — still expensive, but more realistic for someone seeking a MacBook Pro alternative. Having this much shared memory is mostly useful for hefty local AI inference workloads and serious dataset crunching; most people don’t need it. But with the ongoing memory shortage I’d also understand wanting to futureproof.

  • Screen: A
  • Webcam: B
  • Keyboard: B
  • Trackpad: B
  • Port selection: B
  • Speakers: B
  • Number of ugly stickers to remove: 1 (only a Windows sticker on the bottom)

Unlike cheaper HP laptops I’ve tested that made big sacrifices on everyday features like speaker quality, the ZBook Ultra G1a is very good across the board. The OLED is vibrant, with punchy contrast. The keyboard has nice tactility and deep key travel. The mechanical trackpad is smooth, with a good click feel. The 5-megapixel webcam looks solid in most lighting. And the speakers have a full sound that I’m happy to listen to music on all day. I have my gripes, but they’re minor: The 400-nit screen could be a little brighter, the four-speaker audio system doesn’t sound quite as rich as current MacBook Pros, and my accidental presses of the Page Up and Page Down keys above the arrows really get on my nerves. These quibbles aren’t deal-breakers, though for the ZBook’s price I wish HP solved some of them.

The big thing you’re paying for with the ZBook Ultra is that top-end Strix Halo APU, which is so far only found in $2,000+ computers and a sicko-level gaming handheld, though there will be cut-down versions coming to cheaper gaming laptops this year.

The flagship 395 chip in the ZBook offers speedy performance for mixed-use work and enough battery life to eke out an eight-hour workday filled with Chrome tabs and web apps (with power-saving measures). I burned through battery in Adobe Lightroom Classic, but even though Strix Halo is less powerful when disconnected from wall power, the ZBook didn’t get bogged down. I blazed through a hefty batch edit of 47-megapixel RAW images without any particularly long waits on things like AI denoise or automated masking adjustments.

An understated workhorse of a laptop, for an opulent price.

An understated workhorse of a laptop, for an opulent price.

The ZBook stays cool and silent during typical use; pushing it under heavy loads only yields a little warmth in its center and a bit of tolerable fan noise that’s easily drowned out by music, a video, or a game at normal volume.

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This isn’t a gaming-focused laptop any more than a MacBook Pro is, as its huge pool of shared memory and graphics cores are meant for workstation duties. However, this thing can game. I spent an entire evening playing Battlefield 6 with friends, with Discord and Chrome open in the background, and the whole time it averaged 70 to 80fps in 1920 x 1200 resolution with Medium preset settings and FSR set to Balanced mode — with peaks above 100fps. Running it at the native 2880 x 1800 got a solid 50-ish fps that’s fine for single-player.

Intel’s new Panther Lake chips also have great integrated graphics for gaming, while being more power-efficient. But Strix Halo edges out Panther Lake in multi-core tasks and graphics, with the flagship 395 version proving as capable as a laptop RTX 4060 discrete GPU. AMD’s beefy mobile chips have also proven great for Linux if you’re looking to get away from Windows.

HP Zbook Ultra G1a / Ryzen AI Max Plus Pro 395 (Strix Halo) / 128GB / 2TB

Asus Zenbook Duo / Intel Core Ultra X9 388H (Panther Lake) / 32GB / 1TB

MacBook Pro 14 / Apple M5 / 16GB / 1TB

MacBook Pro 16 / Apple M4 Pro / 48GB / 2TB

Asus ROG Flow Z13/ AMD Ryzen AI Max Plus 395 (Strix Halo) / 32GB / 1TB

Framework Desktop / AMD Ryzen AI Max Plus 395 (Strix Halo) / 128GB / 1TB

CPU cores 16 16 10 14 16 16
Graphics cores 40 12 10 20 40 40
Geekbench 6 CPU Single 2826 3009 4208 3976 2986 2961
Geekbench 6 CPU Multi 18125 17268 17948 22615 19845 17484
Geekbench 6 GPU (OpenCL) 85139 56839 49059 70018 80819 86948
Cinebench 2024 Single 113 129 200 179 116 115
Cinebench 2024 Multi 1614 983 1085 1744 1450 1927
PugetBench for Photoshop 10842 8773 12354 12374 10515 10951
PugetBench for Premiere Pro (version 2.0.0+) 78151 54920 71122 Not tested Not tested Not tested
Premiere 4K Export (shorter time is better) 2 minutes, 39 seconds 3 minutes, 3 seconds 3 minutes, 14 seconds 2 minutes, 13 seconds Not tested 2 minutes, 34 seconds
Blender Classroom test (seconds, lower is better) 154 61 44 Not tested Not tested 135
Sustained SSD reads (MB/s) 6969.04 6762.15 7049.45 6737.84 6072.58 Not tested
Sustained SSD writes (MB/s) 5257.17 5679.41 7317.6 7499.56 5403.13 Not tested
3DMark Time Spy (1080p) 13257 9847 Not tested Not tested 12043 17620
Price as tested $4,689 $2,299.99 $1,949 $3,349 $2,299.99 $2,459

In addition to Windows 11’s upsells and nagging notifications, the ZBook also has HP’s Wolf Security, designed for deployment on an IT-managed fleet of company laptops. For someone not using this as a work-managed device, its extra layer of protections may be tolerable, but they’re annoying. They range from warning you about files from an “untrusted location” (fine) to pop-ups when plugging in a non-HP USB-C charger (infuriating). You can turn off and uninstall all of this, same as you can for the bloatware AI Companion and Support Assistant apps, but it’s part of what HP charges for on its Z workstation line.

You don’t need to spend this kind of money on a kitted-out ZBook Ultra G1a unless you do the kind of specialized computing (local AI models, mathematical simulations, 3D rendering, etc.) it’s designed for. There’s a more attainable configuration, frequently on sale for around $2,500, but its 12-core CPU, lower-specced GPU, and 64GB of shared memory are a dip in performance.

Thunderbolt 4? On an AMD laptop?

Heresy! (I like heresy.)

If you’re mostly interested in gaming, an Asus ROG Zephyrus G14 or even a Razer Blade 16 make a hell of a lot more sense. For about the price of our ZBook Ultra review unit, the Razer gets you an RTX 5090 GPU, with much more powerful gaming performance, while the more modest ROG Zephyrus G14 with an RTX 5060 gets you comparable gaming performance to the ZBook Ultra in a similar form factor for nearly $3,000 less. The biggest knock against those gaming laptops compared to the ZBook is that their fans get much louder under load.

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And while it’s easy to think of a MacBook Pro as the lazy answer to all computing needs, it still should be said: If you don’t mind macOS, you can get a whole lot more (non-gaming) performance from an M4 Pro / M4 Max MacBook Pro. Even sticking with Windows and integrated graphics, the Asus Zenbook Duo with Panther Lake at $2,300 is a deal by comparison, once it launches.

1/7

This keyboard is excellent.

At $4,700, this is a specific machine for specialized workloads. It’s a travel-friendly 14-inch that can do a bit of everything, but it’s a high price for a jack of all trades if you’re spending your own money. The ZBook piqued my interest because it’s one of the earliest examples of Strix Halo in a conventional laptop. After using it, I’m even more excited to see upcoming models at more down-to-earth prices.

2025 HP ZBook Ultra G1a specs (as reviewed)

  • Display: 14-inch (2880 x 1800) 120Hz OLED touchscreen
  • CPU: AMD Ryzen AI Max Plus Pro 395 (Strix Halo)
  • RAM: 128GB LPDDR5x memory, shared with the GPU
  • Storage: 2TB PCIe 4.0 M.2 NVMe SSD
  • Webcam: 5-megapixel with IR and privacy shutter
  • Connectivity: Wi-Fi 7, Bluetooth 5.4
  • Ports: 2x Thunderbolt 4 / USB-C (up to 40Gbps with Power Delivery and DisplayPort), 1x USB-C 3.2 Gen 2, 1x USB-A 3.2 Gen 2, HDMI 2.1, 3.5mm combo audio jack
  • Biometrics: Windows Hello facial recognition, power button with fingerprint reader
  • Weight: 3.46 pounds / 1.57kg
  • Dimensions: 12.18 x 8.37 x 0.7 inches / 309.37 x 212.60 x 17.78mm
  • Battery: 74.5Whr
  • Price: $4,689

Photography by Antonio G. Di Benedetto / The Verge

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Warm-skinned AI robot with camera eyes is seriously creepy

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Warm-skinned AI robot with camera eyes is seriously creepy

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Humanoid robots are no longer hiding in research labs somewhere. These days, they are stepping into public spaces, and they are starting to look alarmingly human. 

A Shanghai startup has now taken that idea further by unveiling what it calls the world’s first biometric AI robot. Yes, it is as creepy as it sounds. The robot is called Moya, and it comes from DroidUp, also known as Zhuoyide. The company revealed Moya at a launch event in Zhangjiang Robotics Valley, a growing hotspot for humanoid development in China. 

At first glance, you can still tell Moya is a robot. The skin looks plasticky. The eyes feel vacant. The movements are slightly off. Then you learn more details about her, and that’s when the discomfort kicks in.

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Warm skin makes this humanoid robot feel unsettling

HUMANOID ROBOTS ARE GETTING SMALLER, SAFER AND CLOSER

Even when standing still, the robot’s posture and proportions blur the line between machine and person in a way many people find unsettling.  (DroidUp)

Most robots feel cold and mechanical. Moya does not. According to DroidUp, Moya’s body temperature sits between 90°F and 97°F, roughly the same range as a human. Company founder Li Qingdu says robots meant to serve people should feel warm and approachable. That idea sounds thoughtful until you picture a humanoid with warm skin standing next to you in a quiet hallway. DroidUp says this design points toward future use in healthcare, education and commercial settings. It also sees Moya as a daily companion. That idea may excite engineers. However, for many people, it triggers the opposite reaction. Warmth removes one of the few clear signals that separates machines from humans. Once that line blurs, discomfort grows fast.

Why this humanoid robot’s walk feels so off

Moya does not roll or glide. She walks. DroidUp says her walking motion is 92 percent accurate, though it is not clear how that number is calculated. On screen, the movement feels cautious and a little stiff. It looks like someone is moving carefully after leg day at the gym. The hardware underneath is doing real work. Moya runs on the Walker 3 skeleton, an updated system connected to a bronze medal finish at the world’s first robot half-marathon in Beijing in April 2025. Put simply, robots are getting better at moving through everyday spaces. Watching one do it this convincingly feels strange, not impressive. It makes you stop and stare, then wonder why it feels so uncomfortable.

Camera eyes and facial reactions raise privacy concerns

Behind Moya’s eyes sit cameras. Those cameras allow her to interact with people and respond with subtle facial movements, often called microexpressions. Add onboard AI and DroidUp now labels Moya a fully biomimetic embodied intelligent robot. That phrase sounds impressive. It also raises obvious questions. If a humanoid robot can see you, track your reactions and mirror emotional cues, trust becomes complicated. You may forget you are interacting with a machine. You may act differently. That shift has consequences in public spaces. This is AI moving out of screens and into physical proximity. Once that happens, the stakes change.

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Price alone keeps this robot out of your home

If you are worried about waking up to a warm-skinned humanoid in your home, relax for now. Moya is expected to launch in late 2026 at roughly $173,000. That price places her firmly in institutional territory.  DroidUp sees the robot working in train stations, banks, museums and shopping malls. Tasks would include guidance, information and public service interactions. That still leaves plenty of people uneasy, especially those whose jobs already feel vulnerable to automation. For homes, the future still looks more like robot vacuums than walking companions.

Up close, Moya’s eyes look almost human, which raises questions about how much realism is too much for robots meant to operate in public spaces.  (DroidUp)

WORLD’S FIRST AI-POWERED INDUSTRIAL SUPER-HUMANOID ROBOT

What this means to you

This is not about buying a humanoid robot tomorrow. It is about where technology is heading. Warm skin, camera eyes and human-like movement signal a shift in design priorities. Engineers want robots that blend in socially. The more they succeed, the harder it becomes to maintain clear boundaries. As these machines enter public spaces, questions about consent, surveillance and emotional manipulation will follow. Even if the robot is polite and helpful, the presence alone changes how people behave. Creepy reactions are not irrational. They are early warning signs.

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Kurt’s key takeaways

Moya’s debut feels worth paying attention to because she is real enough to trigger discomfort almost instantly. That reaction matters. It suggests people are being asked to get used to lifelike machines before they have time to question what that really means. Humanoid robots do not need warm skin to be helpful. They do not need faces to point someone in the right direction. Still, companies keep pushing toward realism, even when it makes people uneasy. In tech, speed often comes before reflection, and this is one area where slowing down might matter more than racing ahead.

If a warm-skinned robot with camera eyes greeted you out in public, would you trust it or avoid eye contact and walk faster? Let us know by writing to us at Cyberguy.com.

Moya’s humanlike appearance is intentional, from her warm skin to subtle facial details designed to feel familiar rather than mechanical.   (DroidUp)

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Copyright 2026 CyberGuy.com. All rights reserved.

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Two more xAI co-founders are among those leaving after the SpaceX merger

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Two more xAI co-founders are among those leaving after the SpaceX merger

Since the xAI-SpaceX merger announced last week, which combined the two companies (as well as social media platform X) for a reported $1.25 trillion valuation — the biggest merger of all time — a handful of xAI employees and two of its co-founders have abruptly exited the company, penning long departure announcements online. Some also announced that they were starting their own AI companies.

Co-founder Yuhai (Tony) Wu announced his departure on X, writing that it was “time for [his] next chapter.” Jimmy Ba, another co-founder, posted something similar later that day, saying it was “time to recalibrate [his] gradient on the big picture.” The departures mean that xAI is now left with only half of its original 12 co-founders on staff.

It all comes after changing plans for the future of the combined companies, which Elon Musk recently announced would involve “space-based AI” data centers and vertical integration involving “AI, rockets, space-based internet, direct-to-mobile device communications and the world’s foremost real-time information and free speech platform.” Musk reportedly also talked of plans to build an AI satellite factory and city on the moon in an internal xAI meeting.

Musk wrote on X Wednesday that “xAI was reorganized a few days ago to improve speed of execution” and claimed that the process “unfortunately required parting ways with some people,” then put out a call for more people to apply to the company. He also posted a recording of xAI’s 45-minute internal all-hands meeting that announced the changes.

“We’re organizing the company to be more effective at this scale,” Musk said during the meeting. He added that the company will now be organized in four main application areas: Grok Main and Voice, Coding, Imagine (image and video), and Macrohard (“which is intended to do full digital emulation of entire companies,” Musk said).

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