Lifestyle
How an unexpected reply changed the way one woman responds to fumbles
When Claire Burnside Och was a young waitress, a customer’s unexpected reply put her at ease.
Claire Burnside Och
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Claire Burnside Och
This story is part of the My Unsung Hero series, from the Hidden Brain team. It features stories of people whose kindness left a lasting impression on someone else.
In 2004, when Claire Burnside Och was in college, she waited tables at a high-end restaurant.
One night, she had a group of 12, and a man at the table ordered two bottles of expensive wine. Burnside Och dreaded opening wine, because she had a history of doing it wrong.
When she began to open the bottle, she looked down and realized she had broken the cork — half was now stuck in her corkscrew, and the other half was stuck in the bottle.
“And my eyes are just saucers. I’m terrified,” she remembered.
But instead of acting annoyed, the man handled her mistake with decorum.
“He just kind of leans over and places his hands on the bottle, and looks at me and says, ‘I got it.’”
He took the wine, turned away from the table so no one else could see, and tried to pull out the cork. But by then, all he could do was push the rest of it into the bottle.
“So now there’s a half a cork floating in this beautiful bottle of wine,” Burnside Och said.
She considered all the scenarios that might unfold; none of them ended well.
“He’s going to want it replaced. He’s going to talk to my manager. It’s going to come out of my check,” she remembered thinking. “There’s no way he’s going to drink this.”
Instead, the man poured himself a glass of wine, speckled with tiny bits of cork, and proceeded to drink it. Then he continued to put her mind at ease.
“He leaned over and he said, ‘Don’t worry, it happens,’” she recalled. ”And he turned to his guests and he started pouring them wine, and everything was fine.”
Claire Burnside Och (right) with her daughters.
Claire Burnside Och
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Claire Burnside Och
Today, Burnside Och often hears the man’s voice in her own as she responds to someone else’s fumbles. When her two young daughters break something by accident, or a server spills something on her clothes, she lets them know that it’s just a mistake; they don’t need to worry.
“‘It happens. I got it,’” she tells them.
“It’s amazing how disarming those words are, and how they can completely redirect a situation from one ending to another,” she said.
“And if I could talk to that man again, I would say, ‘I heard you, and you’re aces. Thank you.’”
My Unsung Hero is also a podcast — new episodes are released every Tuesday. To share the story of your unsung hero with the Hidden Brain team, record a voice memo on your phone and send it to myunsunghero@hiddenbrain.org.
Ariana Grande arrives at the 83rd Golden Globes on Sunday, Jan. 11, 2026, at the Beverly Hilton in Beverly Hills, Calif.
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The brightest stars in TV and film kicked off the 83rd annual Golden Globes tonight in Beverly Hills, Calif. with Ariana Grande, Noah Wyle, Teyana Taylor and George Clooney are just some the names who walked the red carpet. This year’s ceremony was hosted by comedian Nikki Glaser.
Here’s a glimpse of what some of the attendees are wearing tonight.
Michael B. Jordan
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Ryan Coogler and Zinzi Evans
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Jean Smart
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Teyana Taylor
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Jenna Ortega
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Owen Cooper
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Sara Wells and Noah Wyle
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Claire Danes
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Stellan Skarsgård and Megan Everett-Skarsgard
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Amy Poehler
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EJAE
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Amanda Anka and Jason Bateman
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Paul Mescal
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Adam Brody and Leighton Meester
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Laufey
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Kirsten Dunst and Jesse Plemons
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Chris Olsen
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Lisa Ann Walter
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Macaulay Culkin and Brenda Song
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Jacob Elordi
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Selena Gomez and Benny Blanco
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Ryan Destiny
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Jennifer Garner
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Rose Byrne
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Kate Hudson
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Snoop Dogg
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Timothée Chalamet
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Miley Cyrus
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George Clooney and Amal Clooney
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Leonardo DiCaprio
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Michel Martin
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Steve Inskeep
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Leila Fadel
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A Martinez
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Ben Falcone and Melissa McCarthy
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Amanda Seyfried
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William Stanford Davis
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Tessa Thompson
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Kathy Bates
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Dax Shepard and Kristen Bell
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Skylar Diggins
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Monica Padman
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Adam Scott and Naomi Scott
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Jayme Lawson
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Maya Rudolph and Paul Thomas Anderson
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Emma Stone
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Natasha Lyonne and Clea DuVall
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Nischelle Turner
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Brett Goldstein
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Parker Posey
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Vince Gilligan
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Chloé Zhao
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Mark Ruffalo and Sunrise Coigney
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Hannah Einbinder
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Sheryl Lee Ralph
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Keegan-Michael Key and Elle Key
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Justin Sylvester
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Judd Apatow and Lesley Mann
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Keltie Knight
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Sarah Snook
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Glen Powell
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Piper Curda
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Justine Lupe
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Helen Hoehne
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Natasha Rothwell
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Ashton Kutcher and Mila Kunis
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Minnie Driver
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Orlando Bloom
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Hudson Williams
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Connor Storrie
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Erin Doherty
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Wanda Sykes
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Nikki Glaser
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Julia Roberts
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Emily Blunt
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Chris Perfetti
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Rhea Seehorn
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Dakota Fanning
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Queen Latifah
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2026 Golden Globes
Nikki Glaser Shouts Out Rob Reiner …
Dons ‘Spinal Tap’ Hat at Close of Show
Published
Rob Reiner wasn’t forgotten at this year’s Golden Globe awards … because host Nikki Glaser paid tribute to him just weeks after his murder.
Here’s the deal … during the sign-off for the awards show, Nikki came onstage wearing a black and white “Spinal Tap” hat — the band which serves as the subject of Reiner’s iconic 1984 mockumentary of the same name.
Worth noting … the Golden Globes do not typically air an in memoriam — so this was the only time Reiner was mentioned at the show.
As you know … Rob and his wife Michele Singer Reiner were found dead in their Los Angeles home last month. Their son Nick Reiner has been arrested for murder in connection to the case.
TMZ.com
Nick’s arraignment was scheduled for last week … but, his lawyer Alan Jackson dropped out of the case — leaving Nick with a public defender and new arraignment date set for late February.
Jackson told a gaggle of reporters outside the courthouse that Nick’s not guilty … but, he simply can’t defend him. He did not provide a reason for his withdrawal.
Our new documentary “TMZ Investigates The Reiner Murders: What Really Happened” dives into Rob and Michele’s grisly deaths … as well as Nick’s history of mental health issues and even how his weight gain set him on a dangerous path.
“TMZ Investigates The Reiner Murders: What Really Happened” is now streaming on Hulu.
On-air challenge
Today’s puzzle is called “Pet Theory.” Every answer is a familiar two-word phrase or name in which the first word start starts PE- and the second word starts T-. (Ex. What walkways at intersections carry –> PEDESTRIAN TRAFFIC)
1. Chart that lists all the chemical elements
2. Place for a partridge in “The 12 Days of Christmas”
3. Male voyeur
4. What a coach gives a team during halftime in the locker room
5. Set of questions designed to reveal your traits
6. Something combatants sign to end a war
7. Someone who works with you one-on-one with physical exercises
8. Member of the Who
9. Incisors, canines, and premolars that grow in after you’re a baby
10. Nadia Comaneci was the first gymnast to score this at the Olympics
11. What holds the fuel in a British car
Last week’s challenge
Last week’s challenge was a numerical one from Ed Pegg Jr., who runs the website mathpuzzle.com. Take the nine digits — 1, 2, 3, 4, 5, 6, 7, 8, 9. You can group some of them and add arithmetic operations to get 2011 like this: 1 + 23 ÷ 4 x 5 x 67 – 8 + 9. If you do these operations in order from left to right, you get 2011. Well, 2011 was 15 years ago. Can you group some of the digits and add arithmetic symbols in a different way to make 2026? The digits from 1 to 9 need to stay in that order. I know of two different solutions, but you need to find only one of them.
Challenge answer
12 × 34 × 5 – 6 – 7 + 8 – 9 [or] 1 + 2 + 345 × 6 – 7 × 8 + 9
Winner
Daniel Abramson of Albuquerque, N.M.
This week’s challenge
This week’s challenge comes from listener Ward Hartenstein. Think of a well-known couple whose names are often said in the order of _____ & _____. Seven letters in the names in total. Combine those two names, change an E to an S, and rearrange the result to name another famous duo who are widely known as _____ & _____.
If you know the answer to the challenge, submit it below by Thursday, January 15 at 3 p.m. ET. Listeners whose answers are selected win a chance to play the on-air puzzle.
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