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Utah man fights for full airline credit after an overseas currency plummets in value

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Utah man fights for full airline credit after an overseas currency plummets in value


SANDY — Point to anywhere on a map and chances are pretty good Dave Zwahlen has been there.

“We’ve been all over the world,” he said. “We’ve been to all seven continents.”

But a trip he decided not to take is causing him grief. Last year, Zwahlen scuttled his plans for a river cruise of the Nile.

“We canceled it because of all the unrest over there,” he said.

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Zwahlen said he got airline credit for his one-way Delta Air Lines ticket from Cairo back home to Salt Lake, which he paid $874.66 for.

“And they priced it in Egyptian pounds,” he said. “Which didn’t make a lot of sense to me but that’s what they did.”

Delta gave him a credit worth £26,895.80 in 900 Egyptian pounds. But the credit proved to be worth a lot less when he tried to use it this year.

“They keep insisting that because the Egyptian pound devalued, that my ticket wasn’t worth that much anymore,” Zwahlen said.

When Egypt devalued its currency in March, its currency plummeted nearly 40% in value instantly. Some 7,000 miles away, that apparently knocked his Delta flight credit down by $300.

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“I said that’s not my problem,” he said. “I paid you in dollars.”

Zwahlen said even though he bought his ticket on Delta’s website from his home, Delta refuses to budge.

“I just feel like they didn’t treat me right,” he said when asked why he asked us to investigate.

The KSL Investigators reached out to Delta on his behalf. A spokesperson responded, “Delta has looked into this and will be contacting the customer today to make this right.”

And indeed, on that day, Zwahlen got his full credit for the flight, in US dollars.

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“It’s not a lot of money, just kind of the principal, I think.”

On its website, Delta does say tickets purchased on its website will show up on your credit or debit card statements as sales made in the country from which travel originates. That’s how Zwahlen’s one-way ticket from Cairo wound up in Egyptian pounds.



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California man in Utah for National Guard duties accused of soliciting ‘teen girl’

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California man in Utah for National Guard duties accused of soliciting ‘teen girl’


SALT LAKE CITY — A California man in Utah, as part of his duties with the National Guard, is accused of trying to solicit sex from a young teenager.

Joshua Ruben Rodriguez, 29, of Fresno, was charged Tuesday in 3rd District Court with attempted rape of a child, a first-degree felony, and enticement of a minor, a second-degree felony.

The investigation began when an agent with the Utah State Bureau of Investigation posed as a 13-year-old girl on a “popular social media site … in an attempt to locate and apprehend adults attempting to have sexual contact with children,” according to charging documents.

On April 16, Rodriguez sent the agent a message — believing he was talking to a teen girl — that stated, “I’ll be direct with you, I would like to get to know you and (have sex with) your mind into a daze to where you feel like a woman,” according to charging documents.

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When the “girl” asked if he had a problem with her age, Rodriguez replied, “I don’t have a problem with your age,” the charges state.

The agent told Rodriguez to meet at an apartment complex in Salt Lake County where the girl lived, claiming her mother would be gone. When Rodriguez arrived, he was taken into custody, the charges state.

“(Rodriguez) does not have ties to Utah. He is a resident of Fresno, California. (He) was in town as part of his military service with the California National Guard,” prosecutors stated in charging documents while requesting he be held without bail pending trial.



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One hospitalized in St. George after rollover crash south of Utah-Arizona border

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One hospitalized in St. George after rollover crash south of Utah-Arizona border


One person was hospitalized at the St. George Regional Hospital after a car rolled and caught fire just south of the Utah-Arizona border.

The Beaver Dam and Littlefield Fire Department in Arizona said its crews responded to the crash near the Black Rock Road exit – roughly two miles south of the state border – on Sunday night.

Upon arrival, crews put out the car fire and found the driver had left the scene. A single occupant, who was able to get out of the car on their own, was transported to the hospital by a Beaver Dam ambulance.

MORE | Crashes

Their condition has not been publicly released.

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Details on what led to the crash and the condition of the driver were not immediately available.

The Beaver Dam and Littlefield Fire Department said law enforcement investigated the scene.

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Utah Jazz win coin flip, guaranteed to keep NBA Draft Lottery pick

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Utah Jazz win coin flip, guaranteed to keep NBA Draft Lottery pick


SALT LAKE CITY — The Utah Jazz missed out on the NBA Playoffs, but still scored a big win thanks to a coin flip.

In Monday’s tiebreaker coin flip to determine who had the fourth-worst record in the league last season, the Jazz came out winners over the Sacramento Kings, who had the same 22-60 record.

Had the Jazz lost the coin flip, they would have been fifth in NBA Draft Lottery odds. Only the worst four teams are guaranteed to remain within the top eight of the lottery.

If Utah had fallen to fifth, there would have been the chance they could have dropped out of the top 8 teams in the lottery, and owed the draft pick to Oklahoma City, which was top-8 protected in a previous trade.

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The Jazz now have an 11.5 percent chance to win the first overall pick in the NBA Draft Lottery, which is scheduled for Sunday, May 10.





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