First, it was Spotify, then Verizon, then PlayStation, and now it’s apparently Bank of America’s turn to have an outage this week. Some customers reported problems accessing their bank accounts on Wednesday, with the balances showing $0 or “—-” instead of what should be there.

“Some mobile and online banking clients experienced an issue accessing their accounts and balance information earlier today,” writes Bank of America media relations executive Matt Card in an email to The Verge. “These technology issues have been fully resolved. We apologize for any inconvenience.”

Reports spiked just before 1PM ET on Downdetector, with posts across X and Reddit from people reporting that their account balances don’t show anything (some mentioned that the amounts they owe, however, appear to be displaying accurately).

We verified this afternoon that the bank’s app was showing customers a notification that “Accounts temporarily unavailable” and that “Some accounts and/or balances are temporarily unavailable,” as reported previously by CNN. Some people have reported their accounts are working or intermittently gaining access to their information, and it’s unclear how many people have been affected. In July, Bank of America said 58 million clients use its “digital capabilities to help manage their financial lives” and that they connected a record 23.4 billion times last year.

There’s no word on what might have caused the problem, but let us know if things are working for you now.

Update, October 3rd: Added updated Bank of America statement.

Apple’s iOS 18 brings a host of new features aimed at enhancing your accessibility. 

Among these, the upgraded Magnifier app stands out with its innovative Reader Mode, designed to assist you in reading small or dark text with ease.

Ensure you have iOS 18 installed

Before you can take advantage of the new features in the Magnifier app, make sure your device is running iOS 18. Follow these steps to check and update your iOS.

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Check your current iOS Version:

• Open the Settings app on your device
• Tap General
• Tap About, and you’ll see the version number next to Software Version.

Update to iOS 18:

• Go to Settings
• Tap General
• Tap Software Update
• If iOS 18 is available, tap Download and Install
• Follow the on-screen instructions to complete the update

Steps to update to iOS 18 on iPhone (Kurt “CyberGuy” Knutsson)

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The power of Magnifier’s Reader Mode

Have you ever struggled to read something small or in poor lighting? The new Reader Mode in iOS 18’s Magnifier app is here to help. By simply snapping a picture, this feature translates all the text in the image into a clear, easy-to-read page. Here are the steps to use Reader Mode.

• Launch the Magnifier app on your iOS device. You can do this by searching for it in the Spotlight search or accessing it via Control Center if you’ve added it there.
• Once inside the Magnifier app, tap on the Settings icon (or gear icon) in the top or bottom corner of the screen.
• In the settings menu, click Capture to enable Reader Mode by toggling the switch.
• Click the left-hand yellow arrow in the upper left of the screen to exit.
• Next, tap Done

Steps to use Magnifier Reader Mode (Kurt “CyberGuy” Knutsson)

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• Now, position your camera over the text you want to read and tap the Capture button to take a picture.
• After taking the picture, you’ll see an option to apply Reader Mode. Tap on the Reader Mode icon to convert the text into a clear, readable format.
• Customize your reading experience by adjusting font size, contrast and background color using the controls at the bottom of the screen. This helps improve readability, especially in low-light conditions or for small fonts.
• You can scroll up and down the screen to read the text.
• When you are done, just tap the X in the black circle in the upper right of the screen.
• Then tap the X in the yellow circle where it says close below it to completely exit.

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Steps to use Magnifier Reader Mode (Kurt “CyberGuy” Knutsson)

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Text-to-speech functionality

In addition to visual adjustments, the Reader Mode also includes a text-to-speech option. This allows the app to read the text out loud, making it even more accessible for those with visual impairments or those who prefer auditory learning. Here’s how to use the Magnifier’s Reader Mode.

• Launch the Magnifier app on your iOS device. You can do this by searching for it in the Spotlight search or accessing it via Control Center if you’ve added it there.
• Now, position your camera over the text you want to read. Tap the Capture button to take a picture.
• After taking the picture, you’ll see an option to apply Reader Mode. Tap on the Reader Mode icon to convert the text into a clear, readable format.
• Customize your reading experience by adjusting font size, contrast and background color using the controls at the bottom of the screen. This helps improve readability, especially in low-light conditions or for small fonts.
• Then tap the Play button at the bottom of the screen to listen to the text.
• Tap the X at the top right of the screen to exit.
• If you want to keep the text for later or share it with someone, tap the Share icon to save or send the readable version of the text.
• When you want to exit, tap the yellow circle with the X in the center of it. 

Steps to use text-to-speech functionality in Reader Mode (Kurt “CyberGuy” Knutsson)

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Kurt’s key takeaways

The new Reader Mode in iOS 18’s Magnifier app is a game-changer for accessibility. By offering customizable reading options and text-to-speech functionality, Apple continues to lead the way in making technology more inclusive for everyone. Whether you’re reading small print or navigating low-light conditions, the Magnifier app ensures that you can access the information you need with ease.

What other features would you like to see in future iOS updates to enhance your iPhone experience? Let us know by writing us at Cyberguy.com/Contact.

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Charter’s Spectrum TV Select cable plan will include a free ad-supported Peacock Premium subscription next year, reports Reuters. The addition comes as Charter announced today that it has reached a new “multi-year deal” with NBCUniversal, which owns Peacock, to keep its TV channels in Charter’s cable lineup.

Charter recently lined up a similar agreement with Disney that lets it bundle Disney’s ad-supported Disney Plus Basic with Spectrum TV Select. (Upgrading to Spectrum TV Select Plus adds ESPN Plus, too.)

It’s all part of Charter’s new hybrid approach to bundles that allows it to bundle other companies’ streaming subscriptions with its cable plans and even sell them to its internet customers, too. That lets the company boost the value of its plans by pitching customers on the convenience of bundling all of their myriad streaming services into one bill. (For more context on that, check out Alex Cranz’s Verge story diving into Charter’s new play as cable continues its decline.)

As for the cost of the plan, Charter doesn’t seem to have announced that yet. Customers signing up for Spectrum cable offerings today can choose from TV Stream ($40 per month), TV Select Signature ($95 per month), or TV Select Plus ($105 per month) — or one of the two Spanish language offerings for $25 or $70 per month.