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Steps to delete your personal information from the dark web

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Steps to delete your personal information from the dark web

Have you ever wondered what to do if your identity is stolen and sold on the dark web? Many people face this scary situation every day, and they don’t know how to deal with it. That includes Mary of Upper Chichester, Pennsylvania.

“I have a major issue with my Motorola Android cell phone. Motorola’s tech department wasn’t helpful at all.

“I was alerted by Capital One that my identity was being sold on the dark web. I did contact all of the credit reporting agencies to notify them and place alerts on my credit report. That’s about all I have done so far. My issue is how do I remove my personal information from the dark web and is my phone now useless?

“Do I need to get a new phone or is there any easy way to secure my current phone?

Woman smiles at her Android (Cyberguy.com)

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“I’m worried about someone using my personal information to commit criminal acts using my identity. Please tell me the easiest way to rectify this scary situation. What should I do next?”

Mary, Upper Chichester, PA

Mary, I’m sorry to hear that your identity was being sold on the dark web. I’m glad you contacted the credit reporting agencies to alert them and place alerts on your credit report. That’s one of several smart moves to protect your credit from fraud. As for removing your personal information from the dark web, fortunately, there are several ways to approach this, which we’ll get into below.

What do I do if my data has been stolen?

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Log out of all of your accounts: If you see that your information was part of any sort of breach, you should first log out of all your accounts on every web browser on your computer. Once you’ve done that, you should clear your cookies and cache.

Change your password: If your password was compromised, be sure to change it immediately. Consider using a password manager to generate and store complex passwords.

MY TIPS AND BEST EXPERT-REVIEWED PASSWORD MANAGERS OF 2023 CAN BE FOUND HERE

Remove yourself from the internet: While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously. By doing so, it would significantly decrease the chances of a scammer being able to get you information to target you.

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Hackers looking a computer. (Cyberguy.com)

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SEE MY TIPS AND BEST PICKS FOR REMOVING YOUR PERSONAL INFORMATION FROM THE INTERNET

Invest in Antivirus protection: The best way to protect yourself from accidentally clicking a malicious link that would allow hackers access to your personal information is to have antivirus protection installed and actively running on all your devices.

See my expert review of the best antivirus protection for your Windows, Mac, Android & iOS devices.

Do you need a new phone if your personal info is on the dark web?

As for your Android phone, you should be sure to do a malware scan and implement necessary security measures to prevent hackers from accessing it again. Here are some steps you can take to secure your Android phone from hackers:

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Do a malware scan of your Android device. You should scan your phone with reputable antivirus protection, and remove any suspicious apps or files.

  • Phishing and malware are common tactics that hackers use to trick you into clicking on malicious links or attachments that can infect your Android phone with spyware or ransomware.
  • You should be careful about opening emails, texts, or messages from unknown senders or sources that look suspicious or too good to be true.
  • Avoid downloading apps from unofficial sources or websites that may contain malware.

Update your software: Make sure you have the latest version of Android and any apps you use on your phone. Software updates often fix security vulnerabilities that hackers can exploit. You can check for updates in your phone’s settings or in the Google Play Store. Learn how to update your Android or iPhone.

Use a strong password or PIN: Lock your phone with a password or PIN that is hard to guess or crack. You can also use biometric authentication, such as fingerprint or face recognition, if your phone supports it. You should also change your passwords and log out of any accounts that may have been compromised.

Enable two-factor authentication: Two-factor authentication (2FA) adds an extra layer of security to your online accounts by requiring you to enter a code or use an app to verify your identity when you log in. You can enable 2FA on services that offer it, such as Google, Facebook, Twitter, etc. You should also use a different device to receive the codes or use an authentication app like the ones described here.

Password

Password protection service (Cyberguy.com)

THIS FACEBOOK MESSENGER PHISHING SCAM IS STEALING MILLIONS OF PASSWORDS

Kurt’s key takeaways

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Mary’s story sheds light on the reality many face grappling with the nightmare of identity theft and the dark web. Quick action is key, like notifying credit agencies if you discover your info is being used or has been stolen.

Remember, once on the dark web, your personal info isn’t easily erased, but you can take these steps to start removing it all. So, when it comes to your phone, securing it with updates, antivirus software, strong passwords, and cautious behavior can and will help thwart potential hackers.

Safeguarding your identity is a constant battle. However, it’s just a reality of where we are today. So, staying proactive is your best armor.

What frustrates you most about having to always be on guard when it comes to your tech and security? Do you wish our government did more to find those responsible for perpetuating the dark web and its crimes? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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Nearly 40 states back surgeon general’s social media warning labels

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Nearly 40 states back surgeon general’s social media warning labels

A coalition of 42 state and territory attorneys general is calling on Congress to pass regulation requiring warning labels on social media platforms. In a letter on Monday, the attorneys general wrote that the warning labels will bring attention to the “inherent risks” social platforms pose to children.

US Surgeon General Dr. Vivek Murthy first proposed the warning labels in June as part of a plan to avert the “mental health crisis” affecting young people. Attorneys general from a significant majority of states, including New York, California, Florida, Oregon, Michigan, and others, are writing in support of the measure, saying the move would help “protect future generations of Americans.” All told, the letter is signed by 39 state AGs as well as the attorneys general of American Samoa, the District of Columbia, and the US Virgin Islands.

The letter cites research linking social media use to anxiety, depression, and suicidal ideation in young people, along with studies that suggest social platforms disrupt children’s sleep with “irresistible algorithmic recommendations, infinite scrolling, and a constant stream of notifications” to keep them “relentlessly engaged on the platform.” The labels proposed by the surgeon general would be similar to the ones already used for alcohol and tobacco products.

But some of the underlying research on the effects of social media has been disputed, and these labels would mark one of the rare times that platforms for speech and communication have been required to post warnings to their users — with the exception of state-level rules demanding adult sites add unproven health notices about pornography.

“A surgeon general’s warning on social media platforms, though not sufficient to address the full scope of the problem, would be one consequential step toward mitigating the risk of harm to youth,” the attorneys general said. “We urge Congress to consider such measures and continue the search for innovative solutions to protect our children in the face of emerging technologies.”

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Selling on the internet? Beware of sneaky tactics scammers use to trick you

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Selling on the internet? Beware of sneaky tactics scammers use to trick you

Selling stuff online can be tempting. You don’t have to go out and hunt for buyers. Instead, you can just post an ad on platforms like eBay or Facebook Marketplace and wait for people to reach out to you. But along with the ease of online selling comes the risk of getting scammed.

One of the popular scams to watch out for is the Google Voice verification scam. This scam preys on unsuspecting sellers by exploiting their trust and the convenience of online communication. Scammers pose as potential buyers and use seemingly innocent requests to gain access to your personal information. Their ultimate goal is to hijack your phone number and use it for fraudulent activities.

Here’s how it works: A scammer will send you a text with a Google Voice verification code and ask you to share it with them. If you do, they’ll use that code to create a Google Voice number linked to your phone number. Once they’ve got that, they can use your number for all sorts of shady stuff, like identity theft.

Recently, I received an email from Allen C., a resident of Island Park, New York, explaining how he almost fell prey to the Google Voice scam. Below, I share Allen’s story, discuss the impact of such scams and provide tips on how you can protect yourself.

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A woman shopping online (Kurt “CyberGuy” Knutsson)

How scammers prey on innocent online sellers

Allen told me he was trying to sell an item on eBay when he received a message from someone saying they were interested in buying the item. The person asked for his number, saying she was at work and her husband would contact him. Allen gave his contact number, but then she asked him to share a code.

“At first I thought it was legit, but then she told me she needs to confirm I was real, so she sends me this code through Google Voice, it gave me a 6 digit code which I was supposed to send back,” Allen told me.

“After thinking about it, I was trying to figure out why she needed to know if I was real, when we didn’t even discuss the item I was selling! I did some checking and she started spelling words wrong, she said she didn’t get the return code, I know she did, she begged me to let her send another one. My research confirmed it was probably a scam.”

Allen realized it was a scam just in time, refused to give the scammer his cell number and deleted the message.

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Selling on the internet? Beware of sneaky tactics scammers use to trick you

A woman shopping online (Kurt “CyberGuy” Knutsson)

DON’T FALL PREY TO ELECTION SEASON’S CRAFTIEST SCAMS

What happens when you give the code to scammers

Once you provide scammers with your Google Voice verification code, they can create a Google Voice number that is linked to your phone number. This gives them significant control over a virtual phone number associated with your real one, which poses serious risks.

One of the main dangers is that scammers can intercept verification codes sent by banks and financial institutions. When these institutions send a verification code to authorize a transaction, it may be redirected to the scammer’s Google Voice number instead of your phone. This allows the scammer to authorize fraudulent transactions, reset passwords and gain access to your financial accounts, effectively bypassing your security measures.

Additionally, by controlling a number linked to your identity, scammers can engage in identity theft. They may open a new credit card or loan account in your name, impersonate you to access other services that rely on phone verification and exploit your phone number as a recovery option for various accounts.

Furthermore, scammers can use the Google Voice number to conduct additional scams while appearing to have a legitimate U.S.-based number. This tactic helps them hide their true identity and makes it more challenging for authorities to trace their actions.

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Ultimately, by gaining control of a number associated with your identity, scammers acquire a powerful tool that undermines common security measures that rely on phone verification. This can lead to financial losses, damage to your credit score and a complicated process of reclaiming your identity and securing your accounts.

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Selling on the internet? Beware of sneaky tactics scammers use to trick you

A woman selling stuff online (Kurt “CyberGuy” Knutsson)

HOW TO AVOID BECOMING A MOVING SCAM VICTIM

How to reclaim your Google Voice number?

If you’ve given a scammer the verification, your linked number has been claimed, and someone else is using that number with another Voice account. If you still own the linked number, you can reclaim it by following these steps:

  • On your computer, go to voice.google.com.
  • Click Settings in the upper right corner.
  • Under Linked numbers, click New linked number, then enter the phone number to link
  • To verify your number, Google will provide a six-digit code. For a mobile number, click Send Code to review the code in a text message. If it’s a landline, click verify by phone link and then Call.
  • Enter the code and click Verify, then Claim

4 other ways to protect yourself from such scams

Scammers don’t only use Google Voice to scam you. They have plenty of other tactics, such as making you install malware to steal your data and passwords. Below are some tips to avoid getting scammed.

1) Check the email address: When you’re trying to sell something online, scammers might reach out to you via email and try to get you to click on malicious links. These links may look harmless, but they can give scammers access to your device and important data. Do not click on any links or attachments in the email and do not reply to it. Remember, you don’t need to click any links to sell an item online.

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The best way to safeguard yourself from malicious links that install malware and potentially access your private information is to have strong antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.

2) Avoid the sense of urgency: Many online selling scams create a sense of urgency or panic to trick you. Scammers might tell you that there’s a problem with your account, claim that you owe money, suggest that there’s an issue with your listing or even offer you a prize.

They may pressure you to act quickly, asking you to send money, provide personal information or buy gift cards. Don’t let them rush or pressure you. Take a moment to think carefully before you respond. If you’re unsure, consult someone you trust, such as a friend, family member or financial adviser. Remember, legitimate buyers or platforms will never ask you to pay with gift cards, wire transfers or cryptocurrency.

3) Verify buyer or seller’s identity: If you receive a message or call from someone claiming to be a buyer, a platform representative or an organization related to your online sale, don’t trust them blindly. Scammers may use fake names, phone numbers or email addresses to deceive you. They might also have some information about you, such as your name or listing details, which doesn’t mean they are legitimate. This information could be obtained from public sources or previous scams.

Do not provide any additional personal information, such as your bank details, password or Social Security number. Avoid agreeing to any unusual requests, like sending money, buying gift cards or sharing codes. Instead, verify their identity by contacting the organization or platform directly using a known, official contact method. You can also check the organization’s website for any alerts or warnings about scams.

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4) Invest in personal data removal services: Removing yourself from the internet is an important step in protecting your personal information from scammers and cybercriminals. Even if you’re not selling anything online, removing your personal information from the web is crucial. This prevents scammers from obtaining your data to make fraudulent calls or create convincing scams. By limiting your online presence, you reduce the chances of scammers finding and exploiting your personal details. Additionally, deleting yourself from the internet ensures that scammers cannot access your personal information to call you or make you believe they have some of your credentials, making their scams seem legitimate.

While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.

ALERT: 4.3 MILLION AMERICANS EXPOSED IN MASSIVE HEALTH SAVINGS ACCOUNT DATA BREACH

Kurt’s key takeaway

Selling items online can be easy, but it comes with risks, such as the Google Voice scam. If someone asks you for a verification code or personal details during a sale, be extra cautious. Always verify their legitimacy and use official channels for communication. Only use trusted platforms to sell anything online and take steps to protect yourself from identity theft, which can impact your finances for years.

Have you ever fallen victim to an online scam? What did you learn from the experience? Let us know by writing us at Cyberguy.com/Contact.

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For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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Huawei’s new tri-fold phone costs more than a 16-inch MacBook Pro

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Huawei’s new tri-fold phone costs more than a 16-inch MacBook Pro

After weeks of teasing, Huawei has officially launched the world’s first dual-hinged, triple-screen foldable phone and it’s just as expensive as we feared. In China, prices for the Mate XT Ultimate Design start at 19,999 yuan (about $2,809) for the 256GB storage model — that’s roughly $300 more than a brand-new 16-inch MacBook Pro.

All models are equipped with 16GB of RAM, and two additional storage variants are available that cost 21,999 yuan (about $3,089) for 512GB and 23,999 yuan (about $3,370) for 1TB. Chinese retailer Vmall reported 3.7 million preorders before pricing was announced.

The Mate XT features an inverse dual-hinge design that folds in a “Z” shape, allowing it to be used in a variety of formats. The OLED display measures 6.4-inches when fully collapsed as a traditional single-screen device. When fully unfolded, that display increases to 10.2-inches (2,232 x 3,184) and can still be used when partially unfurled in a smaller 7.9-inch configuration.

The device comes with a 5,600mAh battery and supports 66W of wired charging or 50W wirelessly. There’s a triple camera setup located on the rear that consists of a 50-megapixel main camera, a 12-megapixel ultrawide, and a 12-megapixel periscope camera. The hole-punch selfie camera on the front is 8 megapixels, and located on the left-most screen when the device is fully unfolded.

We’ve reached out to Huawei to ask about availability outside of China, but we’re not holding out hope.

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