Connect with us


Steps to delete your personal information from the dark web



Steps to delete your personal information from the dark web

Have you ever wondered what to do if your identity is stolen and sold on the dark web? Many people face this scary situation every day, and they don’t know how to deal with it. That includes Mary of Upper Chichester, Pennsylvania.

“I have a major issue with my Motorola Android cell phone. Motorola’s tech department wasn’t helpful at all.

“I was alerted by Capital One that my identity was being sold on the dark web. I did contact all of the credit reporting agencies to notify them and place alerts on my credit report. That’s about all I have done so far. My issue is how do I remove my personal information from the dark web and is my phone now useless?

“Do I need to get a new phone or is there any easy way to secure my current phone?

Woman smiles at her Android (



“I’m worried about someone using my personal information to commit criminal acts using my identity. Please tell me the easiest way to rectify this scary situation. What should I do next?”

Mary, Upper Chichester, PA

Mary, I’m sorry to hear that your identity was being sold on the dark web. I’m glad you contacted the credit reporting agencies to alert them and place alerts on your credit report. That’s one of several smart moves to protect your credit from fraud. As for removing your personal information from the dark web, fortunately, there are several ways to approach this, which we’ll get into below.

What do I do if my data has been stolen?


Log out of all of your accounts: If you see that your information was part of any sort of breach, you should first log out of all your accounts on every web browser on your computer. Once you’ve done that, you should clear your cookies and cache.

Change your password: If your password was compromised, be sure to change it immediately. Consider using a password manager to generate and store complex passwords.


Remove yourself from the internet: While no service promises to remove all your data from the internet, having a removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously. By doing so, it would significantly decrease the chances of a scammer being able to get you information to target you.

Hacker on a computer

Hackers looking a computer. (




Invest in Antivirus protection: The best way to protect yourself from accidentally clicking a malicious link that would allow hackers access to your personal information is to have antivirus protection installed and actively running on all your devices.

See my expert review of the best antivirus protection for your Windows, Mac, Android & iOS devices.

Do you need a new phone if your personal info is on the dark web?

As for your Android phone, you should be sure to do a malware scan and implement necessary security measures to prevent hackers from accessing it again. Here are some steps you can take to secure your Android phone from hackers:


Do a malware scan of your Android device. You should scan your phone with reputable antivirus protection, and remove any suspicious apps or files.

  • Phishing and malware are common tactics that hackers use to trick you into clicking on malicious links or attachments that can infect your Android phone with spyware or ransomware.
  • You should be careful about opening emails, texts, or messages from unknown senders or sources that look suspicious or too good to be true.
  • Avoid downloading apps from unofficial sources or websites that may contain malware.

Update your software: Make sure you have the latest version of Android and any apps you use on your phone. Software updates often fix security vulnerabilities that hackers can exploit. You can check for updates in your phone’s settings or in the Google Play Store. Learn how to update your Android or iPhone.

Use a strong password or PIN: Lock your phone with a password or PIN that is hard to guess or crack. You can also use biometric authentication, such as fingerprint or face recognition, if your phone supports it. You should also change your passwords and log out of any accounts that may have been compromised.

Enable two-factor authentication: Two-factor authentication (2FA) adds an extra layer of security to your online accounts by requiring you to enter a code or use an app to verify your identity when you log in. You can enable 2FA on services that offer it, such as Google, Facebook, Twitter, etc. You should also use a different device to receive the codes or use an authentication app like the ones described here.


Password protection service (


Kurt’s key takeaways


Mary’s story sheds light on the reality many face grappling with the nightmare of identity theft and the dark web. Quick action is key, like notifying credit agencies if you discover your info is being used or has been stolen.

Remember, once on the dark web, your personal info isn’t easily erased, but you can take these steps to start removing it all. So, when it comes to your phone, securing it with updates, antivirus software, strong passwords, and cautious behavior can and will help thwart potential hackers.

Safeguarding your identity is a constant battle. However, it’s just a reality of where we are today. So, staying proactive is your best armor.

What frustrates you most about having to always be on guard when it comes to your tech and security? Do you wish our government did more to find those responsible for perpetuating the dark web and its crimes? Let us know by writing us at

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to


Answers to the most asked CyberGuy questions:

Copyright 2023 All rights reserved.


Microsoft Paint’s OpenAI-powered “Cocreator” image generator is here



Microsoft Paint’s OpenAI-powered “Cocreator” image generator is here

Microsoft is officially launching its Cocreator image-generating AI feature within the Paint app for Windows 11. The new integrated text-to-image generator, powered by OpenAI’s DALL-E 3 model, was previously available only to Windows Insiders. As Windows Central points out, the new Cocreator button in Microsoft Paint has now been widely released, giving all users the ability to enter a description of something they’re visualizing and get three generated images to choose between.

As powerful and capable as Copilot is, it’s also kind of overwhelming. Microsoft has pushed Copilot onto countless offerings, from Windows 10 to Microsoft 365 services, and it’s starting to feel like an AI Kool-Aid Man bursting onto the scene. But Cocreator and Paint feel deliberate and like they intuitively belong together, another step toward a future where image generators are the new clip art.

Continue Reading


Clever tech hacks for less stress this holiday, from Amazon spoilers to family pics



Clever tech hacks for less stress this holiday, from Amazon spoilers to family pics

Gift shopping, scammers, cooking the prime rib just right … There’s too much to worry about this time of year. Before you dive headfirst into the festive frenzy, I’ve got tech tips that’ll sprinkle a little magic on your celebrations. 

As my holiday thanks to my loyal readers, I’m giving away an iPhone. Yep, you can win a new iPhone 15 (valued at $799). Enter to win now!

Cook up a storm with a digital cookbook

Picture this: All your go-to holiday recipes are neatly corralled in one digital cookbook. No more frantic shuffling, clicking through a million tabs or misplaced ingredient lists.



If your recipes are printed or handwritten, snap a pic with your tablet. Add all the pics to one folder (or try the Notes app if you’re on an iPad) for easy swiping between them. Cooking from recipes you found online? Save the PDF versions and toss them in one spot. No iPad? Use your phone!

Bonus: An inexpensive cookbook holder will keep your tablet out of the mess of flour, stock and butter in the kitchen. (This one is gorgeous if you have a bit more to spend.)

Do cards the easier way

I’m giving you permission to go digital with holiday cards this year. Canva, Adobe Express, Paperless Post and Mailchimp are solid options. You can choose a template, whip up a greeting and send it off in just a few minutes — no trip to the post office required.

Unwrapping a gift (


Spoiler-proof Amazon

Before you start buying holiday gifts in a frenzy, make sure your Amazon account is set up the right way.

  • Hide and seek: Archive any orders you don’t want someone else to see. On a computer, hover your cursor over Account & Lists and click on Orders. Find the order you want to hide and click View order details, then Archive Order. Click Archive Order again to confirm.
  • Banish the browser: Remove items from your browsing history to avoid revealing your gift ideas. Hover your cursor over Account & Lists and click on Browsing History. For each item that you want to hide, tap Remove from view.

Stop arguing about when to leave

The classic holiday battle: When should you leave the house to get to your destination on time and avoid traffic? Stop guessing and let traffic-predicting algorithms make your drive easier. 


You can get a pretty accurate traffic forecast for a future date based on what the conditions are like on that day and time. Then you can fine-tune your departure time to find the ideal time to hit the road.


Here’s how to set a planned time and date for a trip in Google Maps:

  • Open Google Maps and tap on the Search here field.
  • Enter a destination and select it from the results.
  • Tap Directions and then tap the three-dots button to the right of the Your location field.
  • Tap Set depart or arrive time.
  • Select Depart at and enter a date and time, then tap Done. You’ll get various route options and details such as time and distance.
  • Select a route and tap Start.

Steps are here to find out the best time to leave based on when you want to arrive — and steps to do both in Apple Maps.

Google Maps logo

Google Maps.  (Nikolas Kokovlis/NurPhoto via Getty Images)

Say ‘Cheese!’ to better group pics

Remember the days of designating one unlucky soul to be the photographer? You know, the family friend or someone’s random date. Upgrade to your smartphone camera’s timer.

  • On iPhone: Open your Camera app and tap the up-facing arrow at the top of the screen. Scroll right to the option that looks like a clock, then tap it. Select a 3- or 10-second delay.
  • On Android: In the Camera app, select Timer and turn it on. Choose from a delay of 2, 5 or 10 seconds.


If someone insists on taking the pic, ask them to use burst mode. All they have to do is hold down on the shutter button to capture a ton of photos at once. Better chance you’ll get everyone smiling!

Smile! But do it the right way. Here’s how to look better in pics.


Remove the screen temptation

It’s not the weekend to be glued to your phone, scrolling headlines or social media. Need a little help disconnecting?

  • On iPhone: Open Settings > Screen Time.
  • On Android: Open Settings > Digital Wellbeing.

Rather than a blanket screen time limit, be strategic and limit the stuff that sucks you in. Maybe you set a 10-minute limit on Instagram, for example. 

cracking egg trend mother on phone

If you set your phone to Do Not Disturb, all good — just make sure you get the calls you want.

Keep your tech-know going 

My popular podcast is called “Kim Komando Today.” It’s a solid 30 minutes of tech news, tips, and callers with tech questions like you from all over the country. Search for it wherever you get your podcasts. For your convenience, hit the link below for a recent episode.


PODCAST PICK: Selfie-related deaths, TikTok Jesus scam & expired tech in your house

Plus, Gary Larock needed a kidney, so his family turned to Facebook. A stranger saw the post and stepped in with a life-changing decision. Apple is opening up to Android messaging, and the Feds want to monitor your car. Also, affordable home mesh Wi-Fi systems.

Check out my podcast “Kim Komando Today” on Apple, Google Podcasts, Spotify, or your favorite podcast player.

Listen to the podcast here or wherever you get your podcasts. Just search for my last name, “Komando.”


Sound like a tech pro, even if you’re not! Award-winning popular host Kim Komando is your secret weapon. Listen on 425+ radio stations or get the podcast. And join over 400,000 people who get her free 5-minute daily email newsletter.

Copyright 2024, WestStar Multimedia Entertainment. All rights reserved.

Continue Reading


GM wants you to know that it’s also unhappy with the slow pace of its EV business



GM wants you to know that it’s also unhappy with the slow pace of its EV business

General Motors is dealing with a lot right now: a slowing EV business, delays in battery manufacturing, a safety crisis with its robotaxi unit, Cruise, and financial headwinds from the monthslong autoworker strike. On top of it all, its stock price is still struggling to get back to where it was this summer before the strike started.

With all that in mind, GM CEO Mary Barra hopped on a call with investors early Wednesday to address these compounding challenges and assure them that they have a number of fixes in mind. Costs will be reined in, factories will be delayed, and stock buybacks will recirculate cash to shareholders. It’s a crucial moment for GM, which is locked in a tight race with Ford, Tesla, and others to develop EVs and roll out autonomous driving safely and profitably.

Costs will be reined in, factories will be delayed, and stock buybacks will recirculate cash to shareholders

Barra said she is “disappointed” with the slow pace of its Ultium battery development, which is supposed to underpin the company’s forthcoming lineup of EVs. She is “not satisfied” with GM’s low stock price. And the Cruise “incident,” in which a driverless vehicle drug a pedestrian 20 feet after she was struck in a hit-and-run, is now under independent review, but the robotaxi company will be smaller and slower going forward.

“We will be very transparent with what our go-forward plan is,” Barra said. “But I think there’s been some concern about when that comes.”


Cruise, in particular, was under the microscope. The company has paused all robotaxi operations in the aftermath of the incident in San Francisco in October. Two top executives, CEO Kyle Vogt and chief product officer Dan Kan, have resigned, and the company has said that layoffs will be coming.

In the call, GM offered more details on Cruise’s uncertain future. The company hired two outside law firms to review Cruise’s safety protocols as well as determine whether Cruise purposefully withheld video footage from the California DMV of its driverless vehicle dragging the hit-and-run victim to the side of the road. The company issued a voluntary recall of all 950 Cruise vehicles earlier this month to update the software to prevent similar incidents in the future.

Photo by Tayfun Coskun / Anadolu via Getty Images

GM has lost $8.2 billion on Cruise since 2017 but expects to lose much less going forward. The automaker didn’t share specific cash reductions, but chief financial officer Paul Jacobson said it would likely amount to “hundreds of millions” of dollars.

“We are projecting to have a little bit of a narrower scope as we focus in on safety and scaling up in a much narrower view,” Jacobson said.


But unlike some of its competitors, GM is not pulling out completely from the autonomous vehicle business. “We’re going to be very deliberate about how we go forward,” Barra said, adding that when Cruise restarts its operations, it will be in only one city. The company also will need to “build trust” with local leaders and first responders, Barra said, in a nod to complaints from San Francisco officials that Cruise’s vehicles obstructed city operations.

“There’s been a lot of uncertainty in our industry and frankly, we didn’t execute well this year”

On the Ultium battery delays, Barra was blunt in her assessment. “There’s been a lot of uncertainty in our industry and frankly, we didn’t execute well this year, as it relates to demonstrating our EV capability and the capability of Ultium because of the module manufacturing automation equipment issues that we had,” she said. “So I’m disappointed in that. I think that has created some concern.”

Recently, GM said it would delay production of its upcoming slate of electric pickup trucks at its plant in Michigan’s Orion Township by “a few months.” Barra assured investors that the issues with Ultium manufacturing were being resolved.

“Our module production issue is not really related to Ultium,” she added. “As I’ve said before, it is really an automation manufacturing issue.”


Barra said that while EV growth has slowed, demand is still heading in the right direction, noting that US car buyers were on track to purchase 1 million EVs this year for the first time.

“There’s really no reason that EV demand won’t be higher in the years ahead,” she said. “Consideration is rising, the policy environment is favorable. The public charging infrastructure is growing and customer choice is expanding.”

She also acknowledged that the recent contracts with the United Auto Workers union are spooking investors because of their associated costs. GM estimates that the new contracts will result in added labor costs of around $500 per vehicle in 2024 and $575 on average over the life of the contract. The company also expects to raise battery costs by about $3 per kilowatt-hour, but it still expects to achieve “mid-single digit profitability” on its EV business by 2025.

GM expects to reduce net costs by $2 billion through 2024, which includes lower salaries, lowering marketing expenses, and additional overhead reductions. And tellingly, Barra also managed to slip in some praise for the company’s internal combustion engine vehicles, which continue to generate profits for the company at a time when costs are rising across the board.

“Our strong ICE business that frankly has gotten stronger, and we still believe there’s growth there,” Barra said.


GM has said it expects to go completely carbon neutral by 2040.  

Continue Reading