Technology
Is your iPhone really hacked? Or is it those fake security alerts?
We want to warn you about a scam you might encounter on your iPhone. While browsing, you might suddenly see a warning message claiming that your device has a virus. These pop-ups are scams meant to deceive you into thinking your iPhone has been compromised. Fake Apple virus warnings, security alerts and messages are all tactics used to prompt you to call a number or click on a malicious link. Bonnie from El Paso, Texas, reached out to share that she experienced the same issue.
“I’ve received two pop-ups on my iPhone 8 Plus in the past couple of days. Says my IPhone has been hacked, gives option to hit OK. I just shut my phone down. How can I avoid this? I’m guessing it’s another of the MANY scams???”
To protect yourself from these scams and ensure your iPhone remains secure, it’s essential to understand how these fake alerts work and what steps you can take to prevent them.
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A woman looking at a pop-up on her iPhone (Kurt “CyberGuy” Knutsson)
Breaking down the security alert scam
The scam typically appears as a pop-up message saying something like, “Apple Security Warning on iPhone, Virus Detected.” Though it may look convincing, this is a scam. In reality, there is no such thing as a legitimate Apple security alert on an iPhone or iPad.
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It’s also important to note that these fraudulent pop-ups aren’t exclusive to your iPhone. They can appear while you’re browsing the web as well. For example, you might come across a McAfee antivirus pop-up on your computer, falsely claiming that your device is infected and that your McAfee subscription has expired.
Fake virus warning pop-up (Kurt “CyberGuy” Knutsson)
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How to get rid of fake virus warnings
Some scam alerts may display a deceptive X or Close option that appears to be a close button but actually redirects you to a phishing site. To safely remove these fake warnings, follow these steps instead:
- Do NOT click on the pop-up. Instead, tap the tab icon in the lower right of the screen.
- Tap the X button on the tab or swipe up to close out of it.
- Open the Settings app.
- Toggle on Airplane Mode. This temporarily severs your phone’s internet connection, allowing you to reset Safari while preventing unauthorized access to your iPhone.
- Scroll down and tap Safari.
- Tap Clear History and Website Data.
- While in Safari settings, toggle on Fraudulent Website Warning and Block Pop-ups.
- Tap on Settings in the upper-left corner.
- Toggle Airplane Mode back off.
You can now reopen Safari. If you didn’t interact with the fake virus warning, your iPhone should be fine, and the scams should no longer appear.
Illustration of locking up your data (Kurt “CyberGuy” Knutsson)
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How to stay protected
Here are some steps you can take to avoid these scams and protect your device.
1. Don’t interact with the pop-up: If you see a pop-up like this, do not click “OK” or any other buttons. Instead, close the tab or the app where the pop-up appeared.
2. Enable pop-up blockers: Go to Settings > Apps > Safari and make sure Block Pop-ups is turned on. This will help prevent these types of pop-ups from appearing in the future.
3. Update your iPhone’s software: Ensure your iPhone is running the latest version of iOS. Updates often include security patches that protect against new threats. Go to Settings > General > Software Update to check for updates.
4. Avoid clicking on suspicious links and install strong antivirus software: Be cautious about clicking on links in emails, text messages or websites that seem suspicious or come from unknown sources. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android & iOS devices.
5. Enable fraudulent website warning: In Settings > Safari, make sure Fraudulent Website Warning is turned on. This feature helps protect you from visiting known malicious websites.
6. Use a personal data removal service: Consider using a personal data removal service to reduce your exposure to scams and phishing attempts. These services help delete your information from data aggregator sites, making it harder for scammers to target you. By removing your personal data from the internet, you can significantly reduce the risk of being targeted by malicious actors.
While no service promises to remove all your data from the internet, having a personal data removal service is great if you want to constantly monitor and automate the process of removing your information from hundreds of sites continuously over a longer period of time. Check out my top picks for data removal services here.
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Kurt’s key takeaways
In the end, protecting your iPhone from fake virus warnings is all about being aware of these scams and taking a few simple precautions. By following the steps we’ve outlined and keeping your device updated, you can significantly reduce your risk of falling victim to these tactics. Stay safe, and remember, if something looks suspicious, it’s always better to err on the side of caution.
Do you think Apple does enough to protect users from scams and fake virus warnings? Let us know by writing us at Cyberguy.com/Contact
For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter
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Technology
TikTok ban: all the news on the app’s shutdown and return in the US
After briefly going dark in the US to comply with the divest-or-ban law targeting ByteDance that went into effect on January 19th, TikTok quickly came back online. It eventually reappeared in the App Store and Google Play as negotiations between the US and China continued, and Donald Trump continued to sign extensions directing officials not to apply the law’s penalties.
Finally, in mid-December, TikTok CEO Shou Zi Chew told employees that the agreements to create TikTok USDS Joint Venture LLC, which includes Oracle, Silver Lake, and MGX as part owners, have been signed, and the deal is expected to close on January 22nd, 2026. His letter said that for users in the US, the new joint venture will oversee data protection, the security of a newly-retrained algorithm, content moderation, and the deployment of the US app and platform.
Read on for all the latest news on the TikTok ban law in the US.
Technology
Secret phrases to get you past AI bot customer service
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You’re gonna love me for this.
Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice answers and drops you into an endless loop of menus and misunderstood prompts. Now what?
That’s not an accident. Many companies use what insiders call “frustration AI.” The system is specifically designed to exhaust you until you hang up and walk away.
Not today. (Get more tips like this at GetKim.com)
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Here are a few ways to bypass “frustration” AI bots. (Sebastian Kahnert/picture alliance via Getty Images)
Use the magic words
You want a human. For starters, don’t explain your issue. That’s the trap. You need words the AI has been programmed to treat differently.
Nuclear phrases: When the AI bot asks why you’re calling, say, “I need to cancel my service” or “I am returning a call.” The word cancel sets off alarms and often sends you straight to the customer retention team. Saying you’re returning a call signals an existing issue the bot cannot track. I used that last weekend when my internet went down, and, bam, I had a human.
Power words: When the system starts listing options, clearly say one word: “Supervisor.” If that doesn’t work, say, “I need to file a formal complaint.” Most systems are not programmed to deal with complaints or supervisors. They escalate fast.
Technical bypass: Asked to enter your account number? Press the pound key (#) instead of numbers. Many older systems treat unexpected input as an error and default to a human.
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“Supervisor” is one magic word that can get you a human on the other end of the line. (Neil Godwin/Future via Getty Images)
Go above the bots
If direct commands fail with AI, be a confused human.
The Frustration Act: When the AI bot asks a question, pause. Wait 10 seconds before answering. These systems are built for fast, clean responses. Long pauses often break the flow and send your call to a human.
The Unintelligible Bypass: Stuck in a loop? Act like your phone connection is terrible. Say garbled words or nonsense. After the system says, “I’m having trouble understanding you” three times, many bots automatically transfer you to a live agent.
The Language Barrier Trick: If the company offers multiple languages, choose one that’s not your primary language or does not match your accent. The AI often gives up quickly and routes you to a human trained to handle language issues.
Use these tricks when you need help. You are calling for service, not an AI bot.
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Long pauses and garbled language can also get you referred to a human. (iStock)
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Technology
The latest iPad Air is $400 for the first time and arrives by Christmas
If you have $400 and want an iPad, your options are usually kind of limited to either just the base iPad, or better yet, the latest iPad Mini — if it happens to be on sale when you’re shopping (it is now, but that’s not always the case). But right now, you should consider getting the 128GB version of Apple’s 11-inch iPad Air with the capable M3 processor. At Target, multiple colors of this model are $399.99, beating the previous low of $449.99 we’ve seen during large-scale deal events. Currently, no other retailer is matching this price. This sale ends Saturday night.
$400 is a sweet price for this model, as it debuted in early 2025 for $600. In terms of how it stacks up to other iPad models, Verge editor-at-large David Pierce said in his impressions that the M3 Air is “exactly what you think it is. Which is fine.” I know, that sounds like a back-handed compliment, but it’s been a while since iPads peaked in terms of utility, design, and fast performance. This one carries the torch in Apple’s tablet dominance, and its M3 processor means it’ll be a fantastic tablet for longer than any other iPad at the $400 price point. Read our in-depth impressions.
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