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Advice from fraud specialist who files debit card swindling claims all day

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Advice from fraud specialist who files debit card swindling claims all day

While different types of fraud can bring their own elements of frustrations and consequences, debit card fraud can leave your bank account empty almost immediately and be hard to recover from.

That’s why we are so grateful to Brenda, from Orange Park, Florida, who is a debit fraud specialist, and shared her incredible knowledge and insight to protect you from debit card fraud.

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Woman at ATM (Kurt “CyberGuy” Knutsson)

Navigating debit card safety: Do’s and don’ts for smart financial management

As someone who processes debit fraud claims daily, and luckily has never experienced it herself, below are the top do’s and don’ts of debit card use from Brenda and us.

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1) Safest way to use your debit card: Use your debit card to withdraw money from your own financial institution’s ATM or teller. Preferably transfer larger amounts of money out of a checking account into high-yield savings accounts so that your money isn’t readily available in large sums in a checking account.

2) Why credit cards are generally better for purchases: Don’t use your debit card to make regular or frequent purchases. It is better to use a regular credit card for those transactions. It leaves you less exposed to potential debit card fraud. If a scammer gets a hold of your credit card, it is easier to freeze that card, cancel it or get a new one issued. If your debit card or debit card number gets compromised, you could lose all your cash in your checking account.

How to update your PIN or Password on your Android

Person using phone to make purchase (Kurt “CyberGuy” Knutsson)

MORE: WHAT TO DO IF YOUR BANK ACCOUNT IS HACKED

3) Consider using mobile wallets for convenience and security: If you must use your debit card to make regular purchases, add it to your smartphone wallet (like Apple Pay or Google Pay) and use it that way instead of swiping your debit card. Not being swiped likely prevents your card from being skimmed

4) Protecting your PIN is crucial: Do not write your PIN down on your card or a piece of paper in your wallet.

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5) Recurring payments aren’t affected by locking your card: Even if you have recurring payments for bills such as utilities, they usually can still be made if your debit card is locked. When a debit card is locked, single transactions aren’t allowed.

6) Don’t share your debit card: Your debit card is a legal agreement between you and your financial institution. Letting anyone else use your card, even family, may jeopardize your ability to be compensated for fraudulent transactions. Your child accidentally purchasing something with your debit card saved on your mobile app is not considered fraud.

7) Financial reimbursement might not be immediate: While some financial institutions will reimburse fraudulent transactions, they may not be fast enough to cover checks, e-checks or recurring financial transactions. You’d likely be at risk of incurring overdraft fees, non-sufficient funds or late charges from your financial institutions, creditors or merchants – all of which would be costly.

8) Enable alerts to catch fraudulent activity quickly: Most financial institutions offer financial alerts or restrictions for all transactions on checking accounts and cards. Use them so you can be notified of any fraudulent transactions immediately. The faster you can report these charges to your financial institution, the more likely you are to stop scammers in their tracks.

How to update your PIN or Password on your Android

Couple who learned about debit card fraud (Kurt “CyberGuy” Knutsson)

MORE: HOW CROOKS ARE USING SKIMMERS, SHIMMERS TO STEAL YOUR MONEY AT YOUR ATM

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How to prevent debit card fraud?

Here are additional steps you can take to help you prevent crooks from gaining access to your debit card:

Keep your card safe physically: Store your debit card in a secure place when not in use. Don’t write down your PIN or keep it with your card. Be cautious when using your debit card in public places and shield your PIN when entering it.

Use strong PINs: Choose a unique and strong PIN that isn’t easily guessable. Avoid using numbers like your birth date, address or easily recognizable sequences. Don’t share your PIN with anyone.

Create strong, unique passwords: for your accounts and devices. Avoid using the same password for multiple online accounts. Consider using a password manager to securely store and generate complex passwords. It will help you to create unique and difficult-to-crack passwords that a hacker could never guess.

Use biometric authentication: Consider using biometric authentication (fingerprint, facial recognition) if your device supports it. This can provide an extra layer of security and convenience for you.

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Regularly review your transactions: Frequently monitor your bank statements and transaction history for any authorized or suspicious transactions. Set up account alerts for large transactions or any activity that falls outside your normal spending patterns.

Use secure networks: Avoid using public Wi-Fi networks for sensitive transactions. Public Wi-Fi networks are often unencrypted and vulnerable to hackers who can intercept your data or infect your device with malware.

Use a Virtual Private Network (VPN): When accessing your financial accounts over public networks, you should use a VPN. We recommend using a VPN to protect against hackers snooping on your device as well. VPNs will protect you from those who want to track and identify your potential location and the websites that you visit. See my expert review of the best VPNs for browsing the web privately on your Windows, Mac, Android & iOS devices.

Beware of phishing scams: Be cautious of unsolicited emails, texts or calls asking for your debit card information or login credentials. It could be a phishing scam. Never click on suspicious links or images or download attachments from unknown sources.

Have good antivirus software on all your devices: Keeping hackers out of your devices can often be prevented when you have good antivirus protection installed on all your devices. Having antivirus software on your devices will help make sure you are stopped from clicking on any known malicious links, attachments or images that may install malware on your devices, allowing hackers to gain access to your personal information. Find my review of Best Antivirus Protection here.

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Regularly update your software: Keep your computer, smartphone and other devices updated with the latest security patches and updates.

Use two-factor authentication (2FA): If your bank offers two-factor authentication, enable it. This adds an extra layer of security by requiring a second form of verification in addition to your password.

Use secure ATMs: Whenever possible, use ATMs that are located in well-lit and secure areas. Avoid ATMs that appear tampered with or have suspicious devices attached to them or point-of-sale terminals.

How to update your PIN or Password on your Android

A woman taking money out of her account using ATM (Kurt “CyberGuy” Knutsson)

MORE: WHY YOU SHOULD NEVER CARRY THESE THINGS IN YOUR WALLET

Regularly monitor your credit reports: Check your credit reports for any unusual activity that might indicate fraud or identity theft. If you find any errors or discrepancies on your credit reports, contact the credit bureaus and the creditors involved as soon as possible to dispute them.

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Consider debit card controls and mobile apps: Some banks offer apps that allow you to turn your card on or off instantly, set spending limits and receive notifications for transactions.

Make purchases from trusted sites: Only use reputable and secure websites for online shopping and payments. Look for a padlock symbol in the address bar before entering your card details.

What to do if you are a victim of debit card fraud?

Contact your bank immediately

Report the fraudulent transactions and request to freeze or cancel your debit card. Your bank will investigate the fraud and may issue you a new card and a refund. Depending on your bank’s policy, you may have to file a written claim or a police report to support your case.

Review your bank statements and credit reports

Check for any other unauthorized charges or suspicious activity on your accounts. You can also get a free copy of your credit report from each of the three major credit bureaus once a year at AnnualCreditReport.com. If you find any errors or signs of identity theft, dispute them with the credit bureau and the creditor.

Use identity theft protection

Identity theft protection companies can monitor personal information, like your home title, Social Security number, phone number and email address, and alert you if it is being sold on the dark web or being used to open an account. They can also assist you in freezing your bank and credit card accounts to prevent further unauthorized use by criminals.

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The great part of some identity theft companies is that they often include identity theft insurance of up to $1 million to cover losses and legal fees and a white-glove fraud resolution team where a U.S.-based case manager helps you recover any losses. See my tips and best picks for best identity theft protection.

Kurt’s key takeaways

Though many people use debit cards as they would use their credit cards, there is a whole world of problems that can occur with your debit card if it falls in the wrong hands. Having your debit card information stolen or compromised doesn’t just jeopardize your credit line, it may mean all the money in your account can disappear. If you treat your debit card like a signed, blank check, you’d likely leave it somewhere safe at home.

Considering the potential downsides of debit cards, do you see a future where they become less common due to security concerns? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips & security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

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Answers to the most asked CyberGuy questions:

Copyright 2024 CyberGuy.com. All rights reserved.

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Technology

Honor’s Magic 7 Pro looks flagship through and through

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Honor’s Magic 7 Pro looks flagship through and through

Honor’s flagship Magic 7 Pro launches in the UK and Europe today, powered by the Snapdragon 8 Elite and protected by top-tier water-resistance. It also features a high resolution 200 megapixel telephoto camera.

Arriving a week after the OnePlus 13 and a week before we expect to meet Samsung’s Galaxy S25 phones, the Magic 7 Pro is among the first phones to release outside of China with Qualcomm’s new chipset inside. That makes it one of the most powerful phones on the market, especially with 12GB of RAM. It also features a sizable 5,270mAh battery built around a silicon-carbon chemistry, allowing it to pack more energy into a smaller space with the Magic 7 Pro measuring just 8.8mm thick.

Much like the new OnePlus phone — and, unexpectedly, Motorola’s $299.99 Moto G Power, which launched in the US yesterday — the Magic 7 Pro is both IP68 and IP69-rated. That means that in addition to the usual protection from dust and submersion in water, it should survive exposure to steam and high-pressure water jets — ideal if you regularly use your phone in a jacuzzi, probably overkill for the rest of us.

Yup, it’s thin,
Image: Honor

Also unusual is the phone’s 200 megapixel 3x periscopic camera. We’ve seen megapixel counts as high as this before, but mostly on main cameras, not zoom lenses — with the exception of Vivo’s X100 Ultra and X200 Pro. It’s bolstered by an AI Super Zoom feature that kicks in at 30x zoom for added clarity, with this and a few other camera AI modes using a combination of on-device and cloud-based large language models to fine-tune images.

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There’s even more AI than that, since it ships with Android 15 and Google’s Gemini AI app, which Honor has bolstered with its own AI-powered takes on translation and notes apps.

The Magic 7 Pro launched in China last November, but this is its first appearance outside of the country. Honor is one of several Chinese smartphone manufacturers that saw growth in global market share in 2024, thanks in part to last year’s flagship Magic 6 series and the Magic V3, still the thinnest foldable phone available.

Honor Magic 7 Lite.
Image: Honor

For its European launch the Pro is joined by the Magic 7 Lite, a midrange handset that uses the comparatively sluggish Snapdragon 6 Gen 1 chip and arrives still running Android 14. The selling point of that phone is its enormous 6,600mAh battery, which Honor claims will run for three days. There’s no sign of the regular Magic 7, which launched alongside the Pro in China.

The Magic 7 Pro is available to order now from honor.com starting at £1,099.99 / €1,299 (about $1,340), with major retailers and local carriers set to stock it too. The Magic 7 Lite is much cheaper at £399.99 / €369, and also available now.

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Get ready to experience thrill of eVTOL racing

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Get ready to experience thrill of eVTOL racing

You might have heard about electric vertical takeoff and landing aircraft (eVTOL). Well, there’s some exciting news coming from Jetson, a Swedish startup that’s making waves in the air racing scene. While Australia’s Airspeeder has been working on crewed eVTOL races, Jetson founder and CTO Tomasz Patan recently took the spotlight with a demonstration that many are calling the start of the world’s first eVTOL air racing.

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Jetson eVTOL air racing demonstration (Jetson) (Kurt “CyberGuy” Knutsson)

Airspeeder’s ambitions

Airspeeder has been building momentum since 2017, aiming to establish world championship races with their striking eVTOL aircraft. However, their current races involve remote-controlled vehicles, with pilots safely on the ground. Enter Jetson, who has now demonstrated a crewed flight around a racing pylon, albeit with just one aircraft.

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Get ready to experience thrill of eVTOL racing

Jetson eVTOL air racing demonstration (Jetson) (Kurt “CyberGuy” Knutsson)

EVTOL PROTOTYPE PROMISES 150 MPH CITY-TO-CITY HOPS

The Jetson One: A game changer

The star of this show is the Jetson One, a personal eVTOL designed for agility and performance. In a recent video, Patan showcases the aircraft’s nimble capabilities by navigating around a 26-foot-tall pylon. While this demonstration does not quite constitute a full race, it offers a tantalizing preview of what eVTOL racing could look like. Here are some key features of the Jetson One:

  • Dimensions: 8.86 x 5.25 x 3.67 feet
  • Top speed: Software-limited to 63 mph
  • Flight time: 20 minutes per charge
  • Power source: High-discharge Li-ion batteries
  • Control: Joystick-operated
  • Maximum altitude: Over 1,500 feet (~460 m)
  • Pilot requirements: No license needed in the U.S.
Get ready to experience thrill of eVTOL racing

Jetson eVTOL air racing demonstration (Jetson) (Kurt “CyberGuy” Knutsson)

THIS FLYING ELECTRIC VEHICLE BREAKS RECORD WITH 523-MILE NONSTOP FLIGHT

Market response and future plans

The market response to the Jetson One has been remarkable. The company has already confirmed sales of more than 470 units and is now taking orders for the 2026 batch. To secure your place in line, you’ll need to make a non-refundable deposit of $8,000, with the full price tag coming in at $128,000.

Jetson claims that their eVTOL is user-friendly, stating that pilots can master the aircraft in under 60 minutes of flight practice, along with eight simulator sessions. This accessibility could be a game-changer in the personal aviation market.

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Get ready to experience thrill of eVTOL racing

Jetson eVTOL air racing demonstration (Jetson) (Kurt “CyberGuy” Knutsson)

REVOLUTIONARY FLYING CAR PROMISES HIGHWAY SPEEDS AND 3-HOUR FLIGHTS

Safety and regulatory considerations

While the prospect of personal eVTOLs and air racing is thrilling, it also raises important safety and regulatory questions. Jetson has implemented several safety features, including:

  • A race car-inspired safety cell design
  • The ability to fly safely with the loss of one motor
  • Hands-free hover and emergency functions
  • A ballistic parachute with rapid deployment

In terms of regulations, Jetson has made progress, securing two flight permits in Italy for personal eVTOL travel in uncontrolled airspace in fall 2023. However, comprehensive racing regulations are yet to be defined.

Get ready to experience thrill of eVTOL racing

Jetson eVTOL air racing demonstration (Jetson) (Kurt “CyberGuy” Knutsson)

The competition: Airspeeder and beyond

While Jetson has made headlines with this demonstration, it’s worth noting that Airspeeder isn’t far behind. They have already created teams and held aerial events, albeit with remote-controlled eVTOLs. Their aircraft boasts impressive specifications, including a top speed of 124 mph and a power-to-weight ratio comparable to Formula 1 cars.

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Get ready to experience thrill of eVTOL racing

Jetson eVTOL air racing demonstration (Jetson) (Kurt “CyberGuy” Knutsson)

Kurt’s key takeaways

The demonstration by Jetson marks a significant milestone in the evolution of personal aviation and air racing. While it does not yet represent a full-fledged race, it is a tangible step towards a future where eVTOL racing could become a reality. As we look to the skies, it is clear that the race for eVTOL supremacy is just beginning.

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What are your thoughts on the future of eVTOL racing and personal aviation after reading about Jetson and Airspeeder? Let us know by writing us at Cyberguy.com/Contact.

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

Ask Kurt a question or let us know what stories you’d like us to cover.

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Answers to the most asked CyberGuy questions:

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Technology

Elon Musk is being sued by the feds over the way he bought Twitter

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Elon Musk is being sued by the feds over the way he bought Twitter

Elon Musk’s acquisition of Twitter has resulted in a federal lawsuit by the Securities and Exchange Commission alleging that he broke securities laws with a late disclosure, and saved $150 million in the process.

Before Musk agreed to buy Twitter for $44 billion, before he tried to back out of that deal, before he was forced to go through with it, and before he changed its name to X, he started by acquiring a substantial stake in the company but didn’t reveal that fact until weeks later.

The only problem, as the SEC pointed out then, is that by the time he disclosed that stake, it was outside the agency’s required 10-day window. They claim that he should’ve filed his paperwork by March 24th, 2022, instead of when he actually did, on April 4th (and then again on April 5th). During that period, they say he purchased more than $500 million in shares of the company.

However, with only a few days left before the Trump administration takes over and installs a new head of the SEC (along with Elon Musk reportedly snagging an office in the White House complex), it’s unclear how far the lawsuit will go.

The SEC claims Musk cost investors at least $150 million due to the late disclosure and that he harmed any investors who sold stock between March 25th, 2022, and April 1st, 2022. Its lawsuit is seeking the money Elon made as a result of holding off on the disclosure, as well as a civil penalty and other punishments.

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