Racial slur appears on NC woman’s Chick-Fil-A receipt instead of her name, company apologizes

CHARLOTTE, N.C. (WTVD) — A North Carolina girl is accusing a Charlotte Chick-fil-A of placing a racial slur on her daughter’s order receipt.

As an alternative of her 19-year-old daughter’s identify on the Chick-fil-A receipt, a racial slur was printed out.

The mother mentioned the alleged incident occurred in early February at a Chick-fil-A in Charlotte.

April Jackson tells ABC Affiliate WSOC that she is appalled by it. Jackson mentioned when her daughter pulled as much as get her order on the window she was shocked by what was on her receipt as an alternative of her identify.

“She informed her her identify was Nyiashia, and ‘the employee’ placed on her ticket N****,” Jackson informed the station.

Nyiashia mentioned when she pulled as much as the drive-through window, the one who handed the order to her gave her a warning.

“He was like, ‘You would possibly wish to look what they put your identify as,’” Niashia Jackson informed WSOC. “I used to be simply in shock. I actually parked proper there. I could not eat the meals, I used to be simply in shock.

Chick-Fil-A despatched WSOC a press release: “The Operator/Proprietor of Chick-fil-A Mountain Island has totally investigated and tried to attach with the client to higher perceive her expertise and apologize for the state of affairs. Although we perceive this to be a misspelling of the client’s identify that doesn’t negate the affect or expertise had by our visitors. The Operator has began extra coaching at his restaurant to make sure this does not occur once more. We sincerely apologize for the hurt attributable to this incident.”

Jackson and her daughter mentioned coaching is not sufficient.

“You should not must be skilled to not name somebody a N****. I am simply being as sincere as I may be, I need the worker fired,” Jackson mentioned.

Jackson mentioned plans to pursue authorized motion.

NC African American Heritage Fee wanting so as to add markers of individuals and locations of the Civil Rights motion