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More than £1.3bn was stolen through fraud in 2021 but just 47% was refunded to consumers

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More than £1.3bn was stolen through fraud in 2021 but just 47% was refunded to consumers

Over £1.3bn was stolen by criminals by means of authorised and unauthorised fraud in 2021, official figures present.

Unauthorised fraud was answerable for losses of £730.4m while authorised push fee (APP) fraud brought on shoppers to lose £583.2m, with almost 40 per cent of APP losses as a consequence of impersonation scams, based on an annual report from UK Finance.

The alarming statistics present that authorised scams are up by 39 per cent by worth and 27 per cent by quantity.

Much more worryingly, simply 47 per cent of losses returned to prospects throughout the banking sector which means over half of victims didn’t get their a refund.

It’s probably that fraud remained excessive in 2021 as criminals continued to make the most of the pandemic final yr by impersonating a variety of organisations to commit fraud.

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Frequent forms of fraud

APP fraud is likely one of the most typical scams the place the client is tricked into authorising a fee to an account managed by a felony.

Nonetheless, there is no such thing as a authorized safety until your financial institution can get well the funds for you when you report the crime.

In 2021, criminals impersonated a variety of organisations such because the NHS, banks and Authorities departments through telephone calls, textual content messages, emails, pretend web sites and social media posts to trick folks into handing over their private and monetary info.

They subsequently used this info to persuade folks into authorising a fee.

There have been 195,996 incidents of APP scams in 2021 with gross losses of £583.2m, together with £214.8m misplaced to impersonation scams. This was the biggest class of APP losses.

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Extra from Payments

One other £171.7m has been misplaced to funding scams, while £64.1m was stolen in 99,733 instances of buy scams, making it the commonest sort of rip-off – accounting for 51 per cent of all instances.

A complete of £271.2m of losses had been returned to victims of APP scams, accounting for 47 per cent of losses.

Unauthorised fraud, which is the place the account holder doesn’t present authorisation and the transaction is carried out by a felony, noticed a lower of seven per cent when in comparison with 2020.

Nonetheless, this kind of fraud throughout fee playing cards, distant banking and cheques nonetheless totalled £730.4 m in 2021.

Victims of unauthorised fee card fraud are legally protected towards losses and trade evaluation reveals prospects are refunded in extra of 98 per cent of all confirmed instances. 

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Regardless of the excessive charges, UK Finance mentioned it’s stopping “important quantities” from going down, with the banking and finance trade stopping £1.4bn of unauthorised fraud.

Katy Worobec, managing director of Financial Crime at UK Finance, mentioned: “Fraud has a devastating impression on victims and the cash stolen funds severe organised crime, in addition to imposing important prices on the broader financial system.

“Unauthorised fraud losses fell final yr, however this kind of felony exercise stays a serious downside. By way of the introduction of latest measures comparable to robust buyer authentication, coupled with continued funding in know-how, the banking and finance trade prevents important quantities of fraud from going down.”

Requires Authorities to assist cease fraud

However it is usually calling for the Authorities to place new measures in place to assist shield shoppers.

Ms Worobec added: “The upcoming Financial Crime and Company Transparency Invoice is a crucial improvement and offers the chance for the federal government to provide new powers on info sharing and monitoring stolen cash.

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“These are issues now we have lengthy referred to as for and can assist efforts to work collectively and cease the fraud occurring within the first place.”

Trade consultants are additionally calling on UK Finance and banks to do extra to assist shoppers.

Paul Davis, Director of Fraud Prevention, TSB, mentioned: “These alarming fraud losses demand pressing motion from social media and phone corporations to guard their customers from relentless scams which might be far too simply carried out on-line and through telephone.”

“It’s disappointing the trade’s fraud refund price has barely elevated, with over half the cash stolen by fraudsters nonetheless not refunded to victims – at a time when folks’s funds are already squeezed by a cost-of-living disaster.”

TSB is asking for banks to refund fraud victims to make sure different harmless folks aren’t pressured to reside with the devastating impact of fraud, including social media companies, telecommunication corporations and tech giants should be held accountable for the fraud they permit.

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It additionally desires on-line platforms and phone corporations to drastically strengthen their efforts to forestall fraud. This consists of tackling rip-off adverts, reporting pretend profiles and buy fraud inside marketplaces.

Rocio Concha, Which? director of coverage and advocacy, added: “These newest figures expose the surprising scale at which persons are experiencing APP scams, and are much more stark amid the present price of residing disaster. But all too usually victims face a reimbursement lottery relying on who they financial institution with.

“The Authorities has introduced its intention to allow obligatory reimbursement for financial institution switch victims who aren’t at fault and this must be introduced in as quickly as potential.

“The Cost Techniques Regulator should be prepared to make sure that companies are treating prospects pretty and persistently, and ready to take enforcement motion towards those that breach the principles.”

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G7 reaffirms support for Ukraine’s defense, financial needs

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G7 reaffirms support for Ukraine’s defense, financial needs

The Group of Seven on Thursday reaffirmed its support for Ukraine’s defense, addressing both its urgent short-term financing needs and long-term reconstruction. Germany will host a Ukraine recovery conference in Berlin this year, while Italy will host the conference in 2025.

U.S. Secretary of State Antony Blinken told Ukrainian Foreign Minister Dmytro Kuleba at a bilateral meeting on the margins of G7 foreign ministers talks in Capri, Italy, that the United States is committed to helping Kyiv defend its sovereignty and territorial integrity against Russia’s aggression, including the recent attacks on Ukraine’s energy infrastructure.

Recent attacks on Ukraine’s Zaporizhzhia Nuclear Power Plant have raised concerns about the potential for a major nuclear accident.

Blinken also underlined the urgency of U.S. congressional action on aid for Ukraine.

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The Republican-controlled House of Representatives is expected to hold its much-anticipated vote on aid for Ukraine, Israel and the Indo-Pacific as early as Saturday.

“In these turbulent times, it is a hopeful sign that there are now signals from the Republicans in the U.S. that support for Ukraine can be continued intensively,” German Foreign Minister Annalena Baerbock said during a news conference.

NATO Secretary-General Jens Stoltenberg and Kuleba later participated in the G7 foreign ministers session focusing on supporting Ukraine.

Stoltenberg said the alliance is actively working to provide additional air defense systems soon.

In Washington, the G7 finance ministers wrapped up talks on the margins of the International Monetary Fund and World Bank Group spring meetings earlier this week.

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In a statement, G7 finance ministers said they are working with the European Union to “provide stable, predictable and sustainable financial support” covering a portion of Ukraine’s financing needs until 2027, including through support for investment and access to finance.

“We reiterate our commitment to support Ukraine’s long-term recovery and reconstruction needs, which the World Bank currently estimates to amount to almost USD 486 billion over 10 years,” the finance ministers said in the statement.

Some information for this report came from Reuters.

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Empower Finance Buys Petal. What’s That Mean for Petal Credit Card Users?

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Empower Finance Buys Petal. What’s That Mean for Petal Credit Card Users?

Key takeaways

  • Empower Finance, best known as a cash-advance app, is buying credit card issuer Petal.
  • Petal touted its credit cards as a solution for those with less-than-stellar credit but came under fire last year when it downgraded some customers to annual-fee cards.
  • Cardholders can wait and see if an influx of money improves benefits or apply for a new card before changes come.

Empower Finance is buying Petal, the credit card issuer that originally made a splash with the promise of helping customers build their credit inexpensively but ended up downgrading some of those same customers to cards charging numerous fees.

When it launched in 2016, Petal credit card company touted itself as an affordable way to access credit for anyone with a less-than-stellar credit history. Its approval process used alternative data like banking information instead of just credit scores and credit history. 

And unlike some credit-builder cards, Petal doesn’t charge a security deposit. Plus, you could earn 1% to 10% in cash back — depending on the card you were approved for — a rarity for a credit-builder card with no annual fee.

But the company stumbled amid financial woes with users reporting issues that included some customers being downgraded to a version of the card that charged an annual fee.

If you’re a current Petal cardholder or are interested in using one of this company’s cards to boost your credit, here’s what the acquisition could mean for you.

Who is Empower Finance?

Empower Finance is best known as a cash-advance app (it is not affiliated with Empower, which offers investment and retirement planning services). A cash advance is basically a short-term loan you can access without having to apply for a loan through a bank or online lender. Depending on where you borrow from — like a predatory lender — cash advances can charge sky-high interest rates. 

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Empower doesn’t charge interest or late fees on its cash advances, but you must subscribe to its app, which costs $8 per month. Instead of your credit history, Empower says it uses your income and spending habits to determine how much you can borrow, up to $250. The amount borrowed is deducted from your bank account on your scheduled repayment date.

Empower Finance also offers other financial products and money management tools on its app, including a credit product called Thrive, as well as credit monitoring and savings and budgeting tools.

Empower plans to complete its acquisition of Petal by the end of June and is expected to integrate both companies’ offerings into one product experience, although it’s unclear how that might play out.

What does this mean for Petal cardholders?

Petal customers could potentially benefit by getting access to all of the Empower Finance products and money management tools. But it could also mean they get charged Empower’s $8-per-month subscription fee.

And while Empower’s cash advances offer potential value, if borrowers need more time to repay, they might be tempted to use the Thrive credit service instead, said Jason Steele, credit card expert and CNET expert review board member. 

“Empower advertises cash advances with no interest or fees, but if you choose your repayment date instead of the default or select a split payment option, then you’ll incur interest at an annual percentage rate of 35.99%,” he said. “This isn’t as predatory as some payday loans, but it’s higher than many credit cards.” 

Despite users’ dissatisfaction with Petal’s downgrading practices, the credit card company is still well-known for its cash flow underwriting technology, offering an alternative for people who either have no credit or have poor credit reports and scores, according to credit expert John Ulzheimer, formerly of FICO and Equifax. 

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Petal’s technology appears to align with Empower’s underwriting business that assesses consumers using nontraditional data rather than credit histories.

“While it’s unknown what Empower will maintain from their Petal acquisition, it seems to make sense to fold in their cash flow tech to existing underwriting practices,” Ulzheimer said.

Credit cards typically charge an upfront fee for cash advances, and they come with a higher interest rate — typically 24.99% to 29.99% or higher — than a card’s standard APR.

What happened to Petal last year?

The acquisition was announced earlier this month, nearly a year after the Petal card brand came under fire for downgrading customers to an annual-fee card. Some customers who had either the Petal® 1 “No Annual Fee” Visa® Credit Card* or Petal® 2 “Cash Back, No Fees” Visa® Credit Card, both of which have no annual fee, reported that the company had downgraded them to the new Petal 1 Rise* card, which charges a $59 annual fee and has a higher variable APR than the other two cards.

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The Petal 1 Rise also included a 3% cash-like transaction fee with a $10 minimum (cash-like transactions include money orders, person-to-person cash transfers like Venmo or CashApp, lottery tickets and gift card purchases), a late fee of up to $40 and a returned payment fee of up to $29.

For a company that promoted itself as an inexpensive way to build credit, the new terms were much different than the previous Petal cards. Users who signed up for one card were ultimately forced into an ultimatum: They could either accept the new terms and pay the annual fee, which could be difficult on a limited budget, or cancel their card, which could damage their credit score. 

What’s more confusing is that both the Petal 1 and Petal 2 cards are still available with no annual fee. And while both cards are still great credit building options for users, CNET no longer recommends them since there’s no guarantee you won’t be downgraded to the lower-tier Petal Rise.

What happens next?

For now, Petal cardholders will likely not see much change immediately, but the new influx of money from an acquisition could change users’ experience, according to Steele. 

“Petal has been struggling as a company and its acquisition could offer it new resources, or it could result in a significant change to its business model,” Steele said.

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In the meantime, current Petal cardholders can wait it out to see if there are positive improvements or find a new credit card altogether. 

If you decide to close your Petal account and apply for a card from a different issuer, consider keeping your Petal account open during the application process so your current credit line can help demonstrate your creditworthiness.  

Card alternatives for Petal users

If you’re looking to trade in your Petal card because of the downgrade or acquisition and your credit score is still low, you may want to consider applying for a secured credit card, which typically requires a security deposit.

“I strongly recommend those with fair or poor credit consider a secured card with no annual fee, rather than an unsecured card with numerous fees,” Steele said.

Specifically, Steele recommends cardholders with fair or poor credit get a secured credit card like the Capital One Platinum Secured Credit Card* or the Discover it® Secured Credit Card*. The Capital One Platinum Secured Credit Card lets users begin building credit with a security deposit as low as $49 and no annual fee. The Discover it® Secured Credit Card has a credit limit range of $200 to $2,500 that is directly proportional to the deposit amount. It doesn’t charge an annual fee, and it lets users earn cash-back rewards.

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If you’re a Petal cardholder who’s been using your card responsibly for at least a year, you may qualify for an unsecured credit card with no annual fee. If you’re going this route, Steele recommends applying for a simple card from your bank or credit union.

*All information about the Petal 1 “No Annual Fee” Visa Credit Card, the Petal 1 Rise, the Capital One Platinum Secured Credit Card and the Discover it Secured Credit Card has been collected independently by CNET and has not been reviewed by the issuer.

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The editorial content on this page is based solely on objective, independent assessments by our writers and is not influenced by advertising or partnerships. It has not been provided or commissioned by any third party. However, we may receive compensation when you click on links to products or services offered by our partners.

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G7 finance chiefs say excessive forex moves bad for global economy

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G7 finance chiefs say excessive forex moves bad for global economy

Finance chiefs from the Group of Seven countries on Wednesday reaffirmed their view that excessive movements in foreign exchange rates can have adverse effects on economic stability.

A joint statement released after their meeting in Washington also said they will “ensure close coordination of any future measure to diminish Iran’s ability to acquire, produce, or transfer weapons to support its destabilizing regional activities.”

The finance ministers and central bank governors of the world’s major industrial democracies, including Japan, Germany and the United States, condemned Iran’s unprecedented attack on Israel over the weekend in retaliation for a strike on its embassy compound in Damascus on April 1.

The ministers and governors held talks on the sidelines of the International Monetary Fund and World Bank spring meetings.

They reconfirmed the group’s 2017 exchange rate commitments, at a time when the Japanese yen and many other currencies have fallen sharply against the U.S. dollar on the back of robust growth in the world’s largest economy and receding expectations of an interest rate cut by the Federal Reserve in the near future.

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The G7 members reaffirmed in Italy in May 2017 their “commitments to market determined exchange rates” and agreed to “consult closely in regard to actions in foreign exchange markets.”

They also recognized at the time that “excess volatility and disorderly movements in exchange rates can have adverse implications for economic and financial stability.”

The meeting on Wednesday, chaired again by Italy which holds the G7 presidency this year, was dominated by geopolitical risks to the global economic outlook, mainly from Russia’s ongoing war against Ukraine and the escalating tensions in the Middle East.

They said the seven countries, as well as the European Union, will continue to assist Ukraine in meeting its urgent short-term financing needs.

To ensure Moscow pays for the damage it has inflicted on Ukraine, they said the G7 countries will continue to explore “all possible avenues” for using frozen Russian sovereign assets to help the war-torn country.

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They suggested reaching a conclusion by the group’s summit in June on how best to use the assets in line with their respective legal systems and international law.


Related coverage:

U.S., Japan, South Korea share concerns over yen, won depreciation

Yellen says she thinks U.S. Steel should remain in American hands

G20 finance chiefs fail to issue joint statement amid war in Ukraine

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